Ricoh Aficio 8060 User Manual

Operating InstructionsTroubleshootingRead this manual carefully before you use this machine and keep it handy for future reference. For safe and corre

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Adding Paper, Toner and Staples926A Load paper orderly.B Adjust the side fence to the paper size.Note❒ To set the paper in the interposer, align the o

Loading Paper936Orientation-Fixed Paper or Two-Sided PaperThe following describes paper with its orientation and printing surface specified(letterhead

Adding Paper, Toner and Staples946Changing the Paper SizeThis section describes how to change a paper size.Procedures for changing the paper size diff

Changing the Paper Size956C Release the lock on the side fence.D While pressing down the release lever, slide the side fence until they arealigned the

Adding Paper, Toner and Staples966F Square the paper and load it print side down.Re-lock the side fence again.G Carefully slide the paper tray fully i

Changing the Paper Size976B Press [System Settings].C Press [Tray Paper Settings] tab.D Select the tray for which you want to change the paper setting

Adding Paper, Toner and Staples986E Select the loaded paper size and feed direction, and then press [OK].The set paper size and feed direction is disp

Adding Toner996Adding TonerThis section describes adding and storing toner.R WARNING:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAU

Adding Paper, Toner and Staples1006Important❒ Fault may occur if you use toner other than the recommended type.❒ When adding toner, do not turn off th

Adding Toner1016Used TonerToner cannot be re-used.Bring the stored used container to your sales representative or service represent-ative for recyclin

31. When the Machine DoesNot Operate As WantedThis chapter describes basic troubleshooting procedures that are applicable toall functions of this mach

Adding Paper, Toner and Staples1026Adding StaplesThis section describes what to do when staples need replacing.Important❒ Stapling failures or jams ma

Adding Staples1036Note❒ If you cannot pull out the upper unit of the cartridge, there are staples remain-ing inside the cartridge. Use all the staples

Adding Paper, Toner and Staples1046Booklet Finisher (Saddle Stitch)The following procedure describes how to add staples to the Booklet Finisher.ANS060

1057. Clearing MisfeedsThis chapter describes what to do when paper or originals misfeed (becomejammed inside the machine).Removing Jammed Paper This

Clearing Misfeeds1067Locating Jammed PaperIf a misfeed happens, remove the misfed paper or original following the proce-dures stated on the sticker on

Removing Jammed Paper1077A Press the key of the section from where you want to remove the jammed pa-per.B After each step is complete, press [Next]. T

Clearing Misfeeds1087When A Is litThis section describes how to remove jammed paper when A is lit.When B Is litThis section describes how to remove ja

Removing Jammed Paper1097When D Is litThis section describes how to remove jammed paper when D is lit.When E Is litThis section describes how to remov

Clearing Misfeeds1107When F Is litThis section describes how to remove jammed paper when F is lit.BFQ004S

Removing Jammed Paper1117When N Is LitThis section describes how to remove jammed paper when N1-N3 is lit (when Z-Folding Unit is installed).When N1 i

When the Machine Does Not Operate As Wanted41Panel ToneThe following table describes the meaning of the various beep patterns that themachine produces

Clearing Misfeeds1127When P Is LitThis section describes how to remove jammed paper when P1-P2 is lit.When P1 is litWhen P2 is litANS010SANS011S

Removing Jammed Paper1137When Q Is litThis section describes how to remove jammed paper when Q is lit (when Inter-poser is installed).ANS012S

Clearing Misfeeds1147When R Is LitThis section describes how to remove jammed paper when R1-R12 is lit.3,000 Sheet-50 Sheet Staple FinisherBFQ005S

Removing Jammed Paper11573,000 Sheet-100 Sheet Staple FinisherBFQ009S

Clearing Misfeeds1167Booklet Finisher (Saddle Stitch)BFQ006SBFQ007S

Removing Jammed Paper1177When W Is litThis section describes how to remove jammed paper when W is lit (when Mail-box is installed).When U Is litThis s

Clearing Misfeeds1187Removing Jammed StaplesThis section describes how to remove jammed staples.Important❒ Curled paper may cause staples to jam. To a

Removing Jammed Staples11973,000 Sheet-100 Sheet Staple FinisherThe following procedure describes how to remove jammed staples from the3,000 Sheet-100

Clearing Misfeeds1207Booklet Finisher (Saddle Stitch)The following procedure describes how to remove jammed staples from theBooklet Finisher.ANS062S

Removing Punch Waste1217Removing Punch WasteThis section describes how to remove punch waste.Note❒ While “Hole Punch Receptacle is full.” is displayed

Checking Machine Status and Settings51Checking Machine Status and SettingsYou can check the machine's system status.❖ Maintenance InfoYou can che

Clearing Misfeeds1227C Reinstall the punch waste box.D Close the front cover of finisher.“Hole Punch Receptacle is full.” disappears.Note❒ If you do n

Removing Punch Waste1237B Pull out the punch waste box carefully, and then remove punch waste.C Reinstall the punch waste box.D Close the finisher fro

Clearing Misfeeds1247

1258. RemarksThis chapter describes how to maintain and operate the machine.Where to Put Your MachineThis section provides precautions for installatio

Remarks1268Environments to avoid• Locations exposed to direct sunlight or other sources of strong light (morethan 1,500 lux).• Locations directly expo

Where to Put Your Machine1278Power ConnectionThe following describes power supply.R WARNING:R WARNING:R CAUTION:R CAUTION:• Make sure the plug is inse

Remarks1288Access to the MachinePlace the machine near the power source, providing the clearance areas shown.1. Rear: 5 cm (2”) or more2. Right: 4 cm

Maintaining Your Machine1298Maintaining Your MachineIf the exposure glass, exposure glass cover, or ADF belt is dirty, copy clarity maybe reduced. Cle

Remarks1308Cleaning the Exposure Glass CoverThe following procedure describes how to clean the exposure glass cover.Cleaning the Auto Document FeederT

Maintaining Your Machine1318C Wipe the scanning glass.ZGUH710J

When the Machine Does Not Operate As Wanted61❖ Machine Address InfoYou can check the following items under [Machine Address Info]:• [Fax No.]Displays

132INDEX3,000 Sheet-100 Sheet Staple Finisher, 103, 119, 1223,000 Sheet-50 Sheet Staple Finisher, 102, 118, 121AAccess to the Machine, 128Adding

133MMachine Address Info, 5Machine environment, 125Maintaining Your Machine, 129Maintenance Info, 5Memory is Full, 32Messages Displayed When

134 EN USA D052-7452

In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON.b means POWER OFF.TrademarksAdobe, A

Operating Instructions TroubleshootingType for 8060/MP 6000/LD260/Aficio MP 6000Type for 8070/MP 7000/LD270/Aficio MP 7000Type for 8080/MP 8000/LD280/

Checking Machine Status and Settings71B Press each tab and check the contents.C After checking the information, press [Exit]. The previous screen retu

When the Machine Does Not Operate As Wanted81When the Function Status Indicator Lights Up in RedWhen an indicator to the right of a function key light

When You Have Problems Operating the Machine91When You Have Problems Operating the MachineThe following chart gives explanations of common problems an

When the Machine Does Not Operate As Wanted101“Memory is full. Do you want to store scanned file?” appears.The scanned originals ex-ceed the number of

When You Have Problems Operating the Machine111Misfeeds occur frequently.The staple cartridge is not set correctly.The Booklet Finisher requires the s

IntroductionThis manual contains detailed instructions and notes on the operation and use of this machine. For yoursafety and benefit, read this manua

When the Machine Does Not Operate As Wanted121Note❒ If you cannot make copies as you want because of paper type, paper size, orpaper capacity problems

When a Job Is Not Performed131When a Job Is Not PerformedIf you are not able to carry out your job, it may be that the machine is being usedby another

When the Machine Does Not Operate As Wanted141FacsimileTransmission Opera-tion/Manual Recep-tion Operation×× ×TransmissionScanning an orig-inal for Me

When a Job Is Not Performed151*1Simultaneous operations are only possible after the preceding job documents are allscanned and [New Job] key appears.*

When the Machine Does Not Operate As Wanted161

172.Troubleshooting When Using theCopy/Document Server FunctionThis chapter describes likely causes of and possible solutions for copier/docu-ment ser

Troubleshooting When Using the Copy/Document Server Function182Cannot punch this paper size. The Punch function can-not be used with paper size select

Messages Displayed When Using the Copy/Document Server Function192Cannot staple pa-per of this size.The Staple function can-not be used with paper siz

Troubleshooting When Using the Copy/Document Server Function202You do not have the privileges to use this func-tion.This user code is not al-lowed to

Messages Displayed When Using the Copy/Document Server Function212❖ Connect CopyMessage Cause SolutionCannot connect to the sub-machine. Check the sta

iManuals for This MachineRefer to the manuals that are relevant to what you want to do with the machine.Important❒ Media differ according to manual.❒

Troubleshooting When Using the Copy/Document Server Function222Referencep.9 “When You Have Problems Operating the Machine”Cannot print from the sub-ma

When You Cannot Make Clear Copies232When You Cannot Make Clear CopiesThis section describes likely causes of and possible solutions for unclear copies

Troubleshooting When Using the Copy/Document Server Function242Images appear only par-tially.The paper is damp. Use paper that has been stored in the

When You Cannot Make Copies As Wanted252When You Cannot Make Copies As WantedThis section describes likely causes of and possible solutions for unclea

Troubleshooting When Using the Copy/Document Server Function262❖ EditYou cannot combine sev-eral functions.Selected functions cannot be used together.

When You Cannot Make Copies As Wanted272❖ Stamp❖ CombineIn Margin Adjustment mode, parts of the origi-nal image are not copied.You set a wide erased m

Troubleshooting When Using the Copy/Document Server Function282❖ Duplex❖ Document ServerProblem Cause SolutionCannot print in duplex mode.You have loa

When You Cannot Make Copies As Wanted292❖ Connect CopyYou cannot find out what is stored in a file.You may not be able to ascertain the contents of a

Troubleshooting When Using the Copy/Document Server Function302Display During Connect CopyThis section describes about the display during Connect Copy

When You Cannot Make Copies As Wanted312If You Cannot Exit from Connect CopyThis section describes about causes and remedies if you cannot exit from C

ii❖ Security ReferenceThis manual is for administrators of the machine. It explains security func-tions that you can use to prevent unauthorized use o

Troubleshooting When Using the Copy/Document Server Function322When Memory Is FullThis section describes likely causes of and possible solutions for p

333. Troubleshooting WhenUsing the Facsimile FunctionThis chapter explains likely causes of and possible solutions for facsimile func-tion problems.Ad

Troubleshooting When Using the Facsimile Function343C Check that [General Settings] screen appears.D Press [Adjust Sound Volume].E Press [Lower] or [L

Messages Displayed When Using the Facsimile Function353Messages Displayed When Using the Facsimile FunctionThis section explains the machine's ma

Troubleshooting When Using the Facsimile Function363Updating the des-tination list... Please wait. Specified desti-nation(s) or sender's name has

Messages Displayed When Using the Facsimile Function373The specified group contains some destina-tion(s) that do not have access privileges. Do you wa

Troubleshooting When Using the Facsimile Function383Check whether there are any network problems.{13-17}Registering of user name is rejected by SIP se

Messages Displayed When Using the Facsimile Function393Check whether there are any network problems.{14-01}Cannot find the DNS server, SMTP Server or

Troubleshooting When Using the Facsimile Function403Check whether there are any network problems.{14-33}No machine's e-mail ad-dress is programme

Messages Displayed When Using the Facsimile Function413Check whether there are any network problems.{15-11}Cannot find the DNS server or POP3/IMAP4 se

iiiTABLE OF CONTENTSManuals for This Machine ...iHow to Read This M

Troubleshooting When Using the Facsimile Function423Note❒ If the “Check whether there are any network problems.” message ap-pears, the machine is not

When You Cannot Send or Receive Fax Messages as Wanted433When You Cannot Send or Receive Fax Messages as WantedThis section explains likely causes of

Troubleshooting When Using the Facsimile Function443❖ Reception❖ PrintingAlthough a group specifi-cation was set for the fol-lowing, reception was not

When You Cannot Send or Receive Fax Messages as Wanted453Misfeeds occur frequently.The copy paper is wrin-kled or has been fold-ed/creased.Use recomme

Troubleshooting When Using the Facsimile Function463❖ OthersWhen Memory Is FullThis section explains likely causes of and possible solutions for probl

When an Error Report Is Printed473When an Error Report Is PrintedAn Error Report is printed if a document cannot be successfully sent or received.Poss

Troubleshooting When Using the Facsimile Function483Turning Off the Main Power / In the Event of Power FailureThis section explains the machine status

When an Error Occurs Using Internet Fax493When an Error Occurs Using Internet FaxThis section explains reports that the machine sends if an Internet F

Troubleshooting When Using the Facsimile Function503

514. Troubleshooting WhenUsing the Printer FunctionThis chapter describes likely causes of and possible solutions for printer functionproblems.When Yo

iv4. Troubleshooting When Using the Printer FunctionWhen You Cannot Connect to the USB Interface ...51Messag

Troubleshooting When Using the Printer Function524Messages Displayed When Installing the Printer DriverThis section describes what to do if a message

Messages Displayed When Installing the Printer Driver534Windows XP, Windows Server 2003This section describes the procedure under Windows XP or Window

Troubleshooting When Using the Printer Function544Messages Displayed When Using the Printer FunctionThis section describes the principal messages that

Messages Displayed When Using the Printer Function554Messages Displayed on the Control Panel When Using the Printer FunctionThis section describes lik

Troubleshooting When Using the Printer Function564Hardware Problem: EthernetAn error has occurred in the Ethernet board.Turn off the main power switch

Messages Displayed When Using the Printer Function574Messages Printed on the Error Logs or ReportsThis section describes likely causes of and possible

Troubleshooting When Using the Printer Function584Data storage error.You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file

Messages Displayed When Using the Printer Function594Failed to obtain file system.PDF direct printing could not be performed because the file system c

Troubleshooting When Using the Printer Function604I/O buffer over-flow.An input buffer overflow occurred.•In [Printer Features], under [Sys-tem], set

Messages Displayed When Using the Printer Function614Print overrun.Images were discarded while printing.On the RPCS printer driver's [Print Quali

v7. Clearing MisfeedsRemoving Jammed Paper ...105Locating Jammed Paper .

Troubleshooting When Using the Printer Function624If the printing does not start, contact your service representative.Note❒ The contents of errors may

Messages Displayed When Using the Printer Function634Checking the Error LogIf files could not be stored due to printing errors, identify the cause of

Troubleshooting When Using the Printer Function644When You Cannot PrintUse the following procedures if printing does not start even after performing[P

When You Cannot Print654If the printing does not start, consult your service representative.Printing does not start. If the machine is operat-ing in a

Troubleshooting When Using the Printer Function664When the Data In Indicator Does Not Light Up or FlashWhen the Data In indicator does not light up or

Other Printing Problems674Other Printing ProblemsThis section describes likely causes of and possible solutions for problems thatcan occur when printi

Troubleshooting When Using the Printer Function684The printed image is different from the im-age on the computer's display.With certain func-tion

Other Printing Problems694Images are printed in the wrong orienta-tion.The feed orientation you selected and the feed orientation se-lected in the pri

Troubleshooting When Using the Printer Function704Images are cut off, or excess is printed.You may be using pa-per smaller than the size selected in t

Other Printing Problems714When using Win-dows 2000/XP/Vista or Windows Server 2003, combined print-ing or booklet print-ing does not come out as expec

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Troubleshooting When Using the Printer Function724If the problem cannot be solved, contact your service representative.Printing by Bluetooth is slow.•

735. Troubleshooting WhenUsing the Scanner FunctionThis chapter describes likely causes of and possible solutions for scanner func-tion problems.When

Troubleshooting When Using the Scanner Function745When You Cannot Send Scanned FilesThe following sections explain likely causes of and solutions for

When You Cannot Send Scanned Files755When Stored Files Cannot Be EditedThis section describes likely causes of and possible solutions for the TWAINdri

Troubleshooting When Using the Scanner Function765Messages Displayed When Using the Scanner FunctionThis section describes likely causes of and possib

Messages Displayed When Using the Scanner Function775Exceeded max. number of files which can be sent at the same time. Reduce the number of the select

Troubleshooting When Using the Scanner Function785Cannot find the specified path. Please check the settings.The destination compu-ter name or folder n

Messages Displayed When Using the Scanner Function795Connection with the destination has failed. Check the status and connection. To check the current

Troubleshooting When Using the Scanner Function805Output buffer is full. Sending the data has been cancelled. Please try again later.Too many jobs are

Messages Displayed When Using the Scanner Function815The entered path is not correct. Please re-enter.The entered path format is incorrect.Confirm the

1How to Read This ManualSymbolsThis manual uses the following symbols:Indicates important safety notes.Ignoring these notes could result in serious in

Troubleshooting When Using the Scanner Function825When a Message Is Displayed on the Client ComputerThis section describes likely causes of and possib

Messages Displayed When Using the Scanner Function835Cannot detect the paper size of the original. Specify the scanning size.The set original was mis-

Troubleshooting When Using the Scanner Function845Cannot connect to the scanner. Check the network Access Mask set-tings in User Tools.An access mask

Messages Displayed When Using the Scanner Function855Error has oc-curred in the scanner driver.An error has occurred in the driver.• Check whether the

Troubleshooting When Using the Scanner Function865

876. Adding Paper, Toner andStaplesThis chapter describes troubleshooting procedures that are applicable to all themachine's functions.Loading Pa

Adding Paper, Toner and Staples886A Carefully pull out the paper tray until it stops.B Square the paper and place it print side down.• Whole tray pull

Loading Paper896Loading Paper into Tray 2 and 3The following procedure describes loading paper into Tray 2 and 3.Important❒ Various sizes of paper can

Adding Paper, Toner and Staples906Loading Paper into the Large Capacity Tray (LCT)The following procedure describes loading paper into the large capac

Loading Paper916C Press the {Down} key.The key blinks while the bottom plate is moving down.D Load paper by repeating steps B and C.E Close the top co