Ricoh feeder User Manual

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Operating Instructions
Troubleshooting
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the
Safety Information in "About This Machine" before using the machine.
When the Machine Does Not Operate As wanted
Troubleshooting When Using the Copy Function
Troubleshooting When Using the Printer Function
Troubleshooting When Using the Scanner Function
Adding paper, Toner and Staples
Clearing Misfeeds
Remarks
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Summary of Contents

Page 1 - Troubleshooting

Operating InstructionsTroubleshootingRead this manual carefully before you use this machine and keep it handy for future reference. For safe and corre

Page 2

When the Machine Does Not Operate As wanted41Panel ToneThe following table explains the meaning of the various beep patterns that the ma-chine produce

Page 3 - Manuals for This Machine

Clearing Misfeeds946Locating Jammed PaperIf a misfeed happens, remove the misfed paper or original following the proce-dures stated on the sticker on

Page 4 - ❖ Other manuals

Removing Jammed Paper956B After each step is complete, press [Next]. To go back to the previous step,press [Previous].C Press [Entire View], the entir

Page 5 - TABLE OF CONTENTS

Clearing Misfeeds966Removing Jammed PaperThe following procedure explains how to remove jammed paper.Important❒ The fusing section of this machine mig

Page 6 - 6. Clearing Misfeeds

Removing Jammed Paper976• When C is lit• When D is litANR007S

Page 7 - How to Read This Manual

Clearing Misfeeds986• When M is lit (when Booklet Finisher is installed)ANR018S

Page 8 - Names of Major Options

Removing Jammed Paper996• When N1 is lit (when Z-Folding Unit is installed)ANR019SANS008S

Page 9 - Not Operate As wanted

Clearing Misfeeds1006• When N2 or N3 is lit (when Z-Folding Unit is installed)• When P1 is lit (when ADF is installed)• When P2 is lit (when ADF is in

Page 10 - Panel Tone

Removing Jammed Paper1016• When Q1 or Q2 is lit (when Interposer is installed)• When Q3 or Q4 is lit (when Interposer is installed)ANR016SANR017S

Page 11 - ❖ Data Storage

Clearing Misfeeds1026• When R is lit (when Finisher is installed)ANR021S

Page 12 - ❖ Inquiry

Removing Jammed Paper1036• When U is lit (when Large Capacity Tray is installed)• When U is lit (when Wide Large Capacity Tray is installed)ANR012SANR

Page 13 - Reference

Checking Machine Status and Settings51Checking Machine Status and SettingsYou can check the machine's system status.❖ Maintenance InfoYou can che

Page 14 - Key is Lit

Clearing Misfeeds1046• When V is lit (when Multi Bypass Tray (Tray 7) is installed)• When Z1 is lit• When Z4 is litANR020SANR009SANR010S

Page 15 - Important

Removing Jammed Paper1056Note❒ Inside the finisher, or inside the front cover, there is a sticker explaining howto remove misfed paper.❒ If a detailed

Page 16

Clearing Misfeeds1066Removing Jammed StaplesThis section explains how to remove jammed staples.R CAUTION:Important❒ Curled paper may cause staples to

Page 17

Removing Jammed Staples1076Booklet Finisher (Saddle Stitch)The following procedure explains how to remove jammed staples from theBooklet Finisher.ANR0

Page 18 - ❖ Document Server

Clearing Misfeeds1086Removing Punch and Staple WasteThis section explains how to remove punch and staple waste.Note❒ While “Hole Punch Receptacle is f

Page 19

1097. RemarksThis chapter describes how to maintain and operate the machine.Where to Put Your MachineThis section provides precautions for installatio

Page 20 - When a Job is Not Performed

Remarks1107Environments to avoid• Locations exposed to direct sunlight or other sources of strong light (morethan 1,500 lux).• Locations directly expo

Page 21

Where to Put Your Machine1117MovingThe following describes precautions when moving the machine.R CAUTION:R CAUTION:R CAUTION:Important❒ Be careful whe

Page 22 - Web Document Server

Remarks1127Power ConnectionThe following explains power supply.R WARNING:R WARNING:R WARNING:R CAUTION:R CAUTION:• Make sure the plug is inserted firm

Page 23

Where to Put Your Machine1137Access to the MachinePlace the machine near the power source, providing the clearance areas shown.1. Rear: more than 20 c

Page 24

When the Machine Does Not Operate As wanted61❖ Machine Address InfoYou can check the following items under [Machine Address Info]:• [Machine IPv4 Addr

Page 25 - Using the Copy Function

Remarks1147Maintaining Your MachineIf the exposure glass or ADF belt is dirty, copy clarity may be reduced. Cleanthese parts if they are dirty.Importa

Page 26

Earth Leakage Circuit Breaker1157Earth Leakage Circuit BreakerThis section explains how to test the earth leakage circuit breaker. For details, see“Gu

Page 27 - When a Message Appears

Remarks1167D Turn the switch to the on position.E Turn on the main power switch of the machine.Note❒ If the power does not come on, check if the earth

Page 28 - ❖ Connect Copy

117INDEXAAccess to the Machine, 113AddingPaper, 65Staples, 90Toner, 87Adding StaplesBooklet Finisher, 91Finisher, 90Alert Messages, 40Au

Page 29

118 EN USA B235-7757NNames of Major Options, 2Network Delivery Function Cannot be Used, 53OOperations are Not Possible When Messages Appear, 53O

Page 30 - Display During Connect Copy

In accordance with IEC 60417, this machine uses the following symbols for the main power switch:a means POWER ON.c means STAND BY.Copyright © 2005

Page 31 - If Connect Copy is Cancelled

Operating Instructions TroubleshootingEN USA B235-7757

Page 32

Checking Machine Status and Settings71C After checking the information, press [Exit]. The previous screen returns.Note❒ [Output Tray Full], [Original

Page 33

When the Machine Does Not Operate As wanted81When an Indicator to the Left of a Function Key is LitWhen an indicator to the left of a function key lig

Page 34

When You Have Problems Operating the Machine91When You Have Problems Operating the MachineThe following chart gives explanations of common problems an

Page 35

When the Machine Does Not Operate As wanted101“Memory is full. Do you want to store scanned file?” appears.The scanned originals ex-ceed the number of

Page 36

When You Have Problems Operating the Machine111Misfeeds occur frequently.The tray's side fences may not be locked.• Remove the paper. See p.93 “R

Page 37 - ❖ Combine

When the Machine Does Not Operate As wanted121❖ Document ServerProblem Cause Solution“Exceeded max. number of pages per file. Do you want to store the

Page 38 - ❖ Duplex

When You Have Problems Operating the Machine131Note❒ If you cannot make copies as you want because of paper type, paper size, orpaper capacity problem

Page 39 - When Memory is Full

IntroductionThis manual contains detailed instructions and notes on the operation and use of this machine. For yoursafety and benefit, read this manua

Page 40

When the Machine Does Not Operate As wanted141When a Job is Not PerformedIf you cannot execute a function, it may be that the machine is being held up

Page 41 - Using the Printer Function

When a Job is Not Performed151Mode after you select CopyInterrupt CopyingPrinterScannerTWAINDocument ServerDeskTopBinderWeb Document ServerMode before

Page 42 - Windows 2000

When the Machine Does Not Operate As wanted161*1Simultaneous operations are only possible after the preceding job documents are allscanned and [New Jo

Page 43 - Windows NT 4.0

When a Job is Not Performed171Note❒ Stapling cannot be used at the same time for multiple functions.❒ If the machine is capable of executing multiple

Page 44 - If USB Connection Fails

When the Machine Does Not Operate As wanted181

Page 45

192. Troubleshooting WhenUsing the Copy FunctionThis chapter explains likely causes of and possible solutions for copier functionproblems.When a Messa

Page 46 - Alert Messages

Troubleshooting When Using the Copy Function202Cannot punch this paper size. The Punch function can-not be used with paper size selected.The following

Page 47 - B Press [Error Log]

When a Message Appears212Duplex is not available with this paper size.A paper size not available in Duplex mode has been selected.The following paper

Page 48 - When You Cannot Print

Troubleshooting When Using the Copy Function222❖ Connect CopyAuthentication has failed.The entered login user name or login password is not correct.In

Page 49

When a Message Appears232Referencep.9 “When You Have Problems Operating the Machine”Cannot print from the sub-machine. Check the status of the sub-mac

Page 50

iManuals for This MachineRefer to the manuals that are relevant to what you want to do with the machine.❖ About This MachineBe sure to read the Safety

Page 51 - Other Printing Problems

Troubleshooting When Using the Copy Function242Display During Connect CopyThis section explains about the display during Connect Copy.Problem Cause So

Page 52

If Connect Copy is Cancelled252If Connect Copy is CancelledThis section explains about causes and remedies when Connect Copy is can-celled.Problem Cau

Page 53 - ❖ PostScript 3

Troubleshooting When Using the Copy Function262If You Cannot Exit from Connect CopyThis section explains about causes and remedies if you cannot exit

Page 54

When You Cannot Make Clear Copies272When You Cannot Make Clear CopiesThis section explains likely causes of and possible solutions for unclear copies.

Page 55

Troubleshooting When Using the Copy Function282Images appear only par-tially.The paper is damp. Use paper that has been stored in the recommended temp

Page 56

When You Cannot Make Copies As Wanted292When You Cannot Make Copies As WantedThis section explains likely causes of and possible solutions for unclear

Page 57 - Using the Scanner Function

Troubleshooting When Using the Copy Function302❖ EditYou cannot combine sev-eral functions.Selected functions cannot be used together.Check the combin

Page 58

When You Cannot Make Copies As Wanted312❖ Stamp❖ CombineIn Margin Adjustment mode, parts of the origi-nal image are not copied.There is a lack of marg

Page 59

Troubleshooting When Using the Copy Function322❖ Duplex❖ Connect CopyProblem Cause SolutionCannot print in duplex mode.You have selected a tray which

Page 60 - When a Message is Displayed

When You Cannot Make Copies As Wanted332When Memory is FullThis section explains likely causes of and possible solutions for problems relatedto full m

Page 61

ii❖ Other manuals•Information• PostScript3 Supplement•UNIX Supplement• Manuals for DeskTopBinder LiteNote❒ Manuals provided are specific to machine ty

Page 62

Troubleshooting When Using the Copy Function342

Page 63

353. Troubleshooting WhenUsing the Printer FunctionThis chapter explains likely causes of and possible solutions for printer functionproblems.When a M

Page 64

Troubleshooting When Using the Printer Function363Windows 2000This section explains the procedure under Windows 2000.A On the [Start] menu, point to [

Page 65

When a Message Appears during Installation of the Printer Driver373Windows NT 4.0This section explains the procedure under Windows NT 4.0.A On the [St

Page 66

Troubleshooting When Using the Printer Function383If USB Connection FailsThis section explains how to troubleshoot a problem related to USB connection

Page 67

When a Message Appears393When a Message AppearsThis section describes the principal messages that appear on the panel display.If a message not describ

Page 68

Troubleshooting When Using the Printer Function403Alert MessagesThis section describes the machine Alert messages. Message Cause SolutionCannot connec

Page 69

When a Message Appears413Checking the Error LogIf files could not be stored due to printing errors, identify the cause of the errorsby checking the er

Page 70

Troubleshooting When Using the Printer Function423When You Cannot PrintUse the following procedures if printing does not start even after performing [

Page 71 - 5. Adding paper, Toner and

When You Cannot Print433If the printing does not start, consult your service representative.Printing does not start. If the machine is operat-ing in a

Page 72

iiiTABLE OF CONTENTSManuals for This Machine ...iHow to Read This M

Page 73

Troubleshooting When Using the Printer Function443❖ When the machine is connected to the computer using the interface cableThe following shows how to

Page 74

Other Printing Problems453Other Printing ProblemsThis section explains likely causes of and possible solutions for problems thatcan occur when printin

Page 75

Troubleshooting When Using the Printer Function463Images are printed at slant.The tray's side fences might not be locked.Check the side fences ar

Page 76

Other Printing Problems473There is considerable delay between the print start instruction and actual printing.Processing time de-pends on data vol-ume

Page 77 - C Set the end fence

Troubleshooting When Using the Printer Function483There is considerable delay between the print start instruction and actual printing.Processing time

Page 78

Other Printing Problems493Duplex printing is malfunctioning.Duplex printing can-not be done with paper set in the bypass tray.When using duplex printi

Page 79

Troubleshooting When Using the Printer Function503If the problem cannot be solved, contact your service representative.PDF files do not print out/cann

Page 80 - ❖ Paper orientation

514. Troubleshooting WhenUsing the Scanner FunctionThis chapter explains likely causes of and possible solutions for scanner functionproblems.When Sca

Page 81 - Changing the Paper Size

Troubleshooting When Using the Scanner Function524When You Cannot Send Scanned FilesThe following sections explain likely causes of and solutions for

Page 82 - B Remove paper if loaded

When You Cannot Send Scanned Files534When Stored Files Cannot be EditedThis section explains likely causes of and possible solutions for the TWAIN dri

Page 83

ivWhen a Message is Displayed...54When a Message is Displayed on the Control

Page 84

Troubleshooting When Using the Scanner Function544When a Message is DisplayedThis section explains likely causes of and possible solutions for error m

Page 85

When a Message is Displayed554Exceeded max. number of files which can be sent at the same time. Reduce the number of the selected files.The number of

Page 86 - Load A4K, 8

Troubleshooting When Using the Scanner Function564Cannot find the specified path. Please check the settings.The destination comput-er name or folder n

Page 87

When a Message is Displayed574Connection with the destination has failed. Check the status and connection. To check the current status, press [Scanned

Page 88

Troubleshooting When Using the Scanner Function584Transmission has failed. Insuffi-cient memory in the destination hard disk. To check the current sta

Page 89

When a Message is Displayed594Exceeded max. number of alpha-numeric charac-ters.The maximum enterable number of alphanumeric characters has been ex-ce

Page 90

Troubleshooting When Using the Scanner Function604Memory is full. Do you want to store scanned file?Because there is not enough free hard disk space i

Page 91 - C Press [Paper Size] tab

When a Message is Displayed614When a Message is Displayed on the Client ComputerThis section explains likely causes of and possible solutions for the

Page 92

Troubleshooting When Using the Scanner Function624Scanner is not available. Check the scanner con-nection status.• The machine's main power switc

Page 93 - Adding Toner

When a Message is Displayed634Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead.(“XXX” and “YYY” in

Page 94

1How to Read This ManualSymbolsThis manual uses the following symbols:Indicates important safety notes.Ignoring these notes could result in serious in

Page 95 - Used Toner

Troubleshooting When Using the Scanner Function644Cannot register the user because the scanner's ad-dress book is full.Failed to authenticate the

Page 96 - Adding Staples

655. Adding paper, Toner andStaplesThis chapter explains troubleshooting procedures that are applicable to all themachine's functions.Loading pap

Page 97

Adding paper, Toner and Staples665A Carefully pull out the paper tray until it stops.B Square the paper and place it print side down.• Whole tray pull

Page 98

Loading paper675Loading Paper into the A3/11” × 17” Tray UnitThe following procedure explains how to load paper into the A3/11” × 17” trayunit. To use

Page 99

Adding paper, Toner and Staples685Loading Paper into Tray 2 and 3The following procedure explains how to load paper into Tray 2 and 3.Important❒ Vario

Page 100 - Locating Jammed Paper

Loading paper695Loading Paper into the Large Capacity Tray (LCT)The following procedure explains loading paper into the large capacity tray(LCT). The

Page 101 - Removing Jammed Paper

Adding paper, Toner and Staples705Loading Paper into the Wide Large Capacity Tray (Wide LCT)The following procedure explains loading paper into the wi

Page 102

Loading paper715Loading Paper into the Multi Bypass Tray (Tray 7)The following procedure explains loading paper into the multi bypass tray (Tray 7).Im

Page 103 - • When D is lit

Adding paper, Toner and Staples725D Press the elevator switch on the multi bypass tray (Tray 7).The green lamp of the elevator switch is blinking whil

Page 104 - Clearing Misfeeds

Loading paper735A While pressing the release lever, align the side fence with the paper size tobe loaded.B Load paper orderly. Tightly fit the side fe

Page 105

2Names of Major OptionsMajor options of this machine are referred to as follows in this manual:• Auto Document Feeder → ADF• Finisher SR5000 → Finishe

Page 106

Adding paper, Toner and Staples745Orientation-Fixed Paper or Two-Sided PaperThe following describes paper with its orientation and printing surface sp

Page 107

Changing the Paper Size755Changing the Paper SizeThis section explains how to change a paper size.Procedures for changing the paper size differ depend

Page 108

Adding paper, Toner and Staples765Changing the Paper Size in Tray 2 and 3The following procedure explains how to change a paper size in Tray 2 and 3.I

Page 109

Changing the Paper Size775D While pressing down the release lever, slide the side fences until they arealigned the paper size you want to load.E Slide

Page 110 - • When Z4 is lit

Adding paper, Toner and Staples785Changing the Paper Size in the Large Capacity Tray (Tray 4 and 5)The following procedure explains how to change a pa

Page 111 - B Remove the copies

Changing the Paper Size795D Fasten the side fence with the screws.E Set the end fence along the paper size.F Square the paper and set it in the tray.G

Page 112 - Removing Jammed Staples

Adding paper, Toner and Staples805H Carefully slide the paper tray fully in.I Check the size on the display.Load A4K, 81/2” × 11”K into the Large Capa

Page 113 - Booklet Finisher

Changing the Paper Size815Changing the Paper Size in the Wide Large Capacity TrayThe following procedure explains how to change a paper size in the wi

Page 114 - Finisher

Adding paper, Toner and Staples825D Fasten the side fence with the screws.E Release the lock on the back fence.F Square the paper and set it in the tr

Page 115 - 7. Remarks

Changing the Paper Size835G Tightly fit the back fence to the loaded paper and then re-lock the backfence again.H Carefully slide the paper tray fully

Page 116 - Environments to avoid

31. When the Machine DoesNot Operate As wantedThis chapter explains basic troubleshooting procedures that are applicable to allfunctions of this machi

Page 117 - Where to Put Your Machine

Adding paper, Toner and Staples845Changing to a Size that is Not Automatically DetectedIf you load a paper size that is not selected automatically, yo

Page 118 - Power Connection

Changing the Paper Size855C Press [Paper Size] tab.D Select a combination of the specified paper size and orientation, and thenpress [OK].The paper si

Page 119 - Access to the Machine

Adding paper, Toner and Staples865Pausing Copy When Using FinisherYou can pause a large volume of copies when using Finisher.A Press the {Suspend/Resu

Page 120 - Maintaining Your Machine

Adding Toner875Adding TonerThis section explains adding and storing toner.R WARNING:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUT

Page 121 - Earth Leakage Circuit Breaker

Adding paper, Toner and Staples885Important❒ Faults may occur if you use toner other than the recommended type.❒ When adding toner, do not turn off th

Page 122

Adding Toner895Inserting TonerThe following describes how to replace toner.Important❒ Do not shake the toner bottle with its mouth down after removing

Page 123

Adding paper, Toner and Staples905Adding StaplesThis section explains what to do when staples need replacing.R CAUTION:Important❒ Stapling failures or

Page 124 - EN USA B235-7757

Adding Staples915Booklet Finisher (Saddle Stitch)The following procedure explains how to add staples to the Booklet Finisher.ANR003S

Page 125 - Copyright © 2005

Adding paper, Toner and Staples925

Page 126

936. Clearing MisfeedsThis chapter explains what to do when paper or originals misfeed (becomejammed inside the machine).Removing Jammed PaperR CAUTIO

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