Ricoh SP 4510 DN User's Guide

For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.For information not in this m

DisclaimerContents of this manual are subject to change without prior notice.To the maximum extent permitted by applicable laws, in no event will the

When You Cannot PrintProblem Cause SolutionPrinting does not start. The power is off. For details about how to turn onthe main power switch, seepage 2

Problem Cause SolutionPrinting does not start. If the printer is using wirelessLAN, failure to print might resultfrom a weak wireless signal.Check the

Problem Cause SolutionPrinting does not start. If the printer is using wirelessLAN, the receiver's MACaddress may be preventingcommunication with

Problem Cause SolutionPrinting does not start whenusing the extended wirelessLAN in Ad-hoc Mode.The correct CommunicationMode is not set.• Turn the ma

Other Printing ProblemsThis section describes likely causes of and possible solutions for problems that can occur when a printjob is performed from a

Problem Cause SolutionPrinted images contain blots orare patchy.The paper is creased, curled, orhas blemishes.Smooth out the wrinkles orreplace the pa

Problem Cause SolutionThe printed image is differentfrom the image on thecomputer's display.Printing will be performed bythe printer's graph

Problem Cause SolutionPrint result differs from thedisplay.The printer is not selected forprinting.Use the printer driver of theprinter and check that

Problem Cause SolutionImage position differs from thedisplay.The page layout settings are notconfigured correctly.PCL 5e/5cOn the printer driver'

Problem Cause SolutionFine lines are fuzzy withinconsistent thickness or color,or do not appear.Super fine lines have beenspecified in the application

The following information is region-specific. Read the information under the symbol that corresponds tothe region of your printer.(mainly Europe and A

Problem Cause SolutionImages are printed at a slant. The tray's side fences might notbe locked.Check that the side fences arelocked. For details

Problem Cause SolutionMisfeeds occur frequently. The paper is wrinkled or hasbeen folded/creased.• Use recommended paper.For details aboutrecommended

Problem Cause SolutionEdges of sheets are creased. The paper is damp. Use paper that has been storedin the recommendedtemperature and humidityconditio

Additional TroubleshootingProblem Causes SolutionsIt takes a long time tocomplete a print job.Photographs and other data intensivepages take a long ti

Problem Causes SolutionsSome types of data, such asgraphics data or data fromcertain applications, do notprint.The printer driver settings are notconf

Problem Causes SolutionsSome characters are notprinted or appear strange.The printer driver settings are notconfigured correctly.PCL 5e/5c:On the prin

Problem Causes SolutionsPrint ends mid-job. An error might have occurred. Check the printer's displaypanel to see if an error hasoccurred.A print

Problem Causes SolutionsPrinting via wireless LAN isslow.• A communication error mighthave occurred.• Interference from other wirelessLAN devices can

Problem SolutionsPDF Direct Print is not executed(PDF file is not printed).You must install an optional hard disk or set the value of [RAMDisk] i

Problem SolutionsPrints do not stack properly. • Paper is damp. Use paper that has been stored properly. Seepage 43 "Paper Precautions".• If

• The browser unit is available for SP 4520DN only.1. Getting Started10

Problem SolutionsWhen printing combined printsor bound prints.Check that the paper size and direction set in the printer driver arethe same as thos

Removing Jammed PaperAn error message appears if a paper misfeed occurs. The error message indicates where the misfeedoccurs.Check the location and re

2. Pull out the jammed paper carefully.CYN0553. Close the paper tray carefully.CYN0564. Open the front cover by pushing the front cover release button

CYN053• When closing the front cover, push the upper side of the cover firmly. After closing the cover, checkthat the paper jam is cleared.Paper Misfe

3. Open the front cover by pushing the front cover release button, and then close it to resetthe misfeed condition.CYN005CYN053• When closing the fron

1. Push the button on the right side of the printer, and then open the front cover with bothhands carefully.CYN0052. Hold the print cartridge's f

4. If you cannot see the jammed paper or remove it, lift "B" and remove the jammed paper.CYN060CYN0615. Hold the handle of the print cartrid

6. Close the front cover with both hands carefully.CYN053• When closing the front cover, push the upper side of the cover firmly. After closing the co

2. Hold the print cartridge's front handle to lift and pull it out.CYN0503. Pull out the jammed paper carefully.CYN0594. If you cannot see the ja

CYN0615. If you cannot remove the jammed paper, open the rear cover.CYN0626. Lift the lock levers of the fusing unitCYN063Removing Jammed Paper127

Guide to Names and Functions of ComponentsGuide to Components• Do not obstruct the machine's vents. Doing so risks fire caused by overheated inte

7. Pull the fusing unit out.CYN0648. Hold the tab, and then remove the jammed paper.CYN0659. If the paper is not jammed in the fusing unit, remove the

CYN06710. Push the fusing unit until it stops.CYN06811. Push the lock levers of the fusing unit down until they click.CYN069Removing Jammed Paper129

12. Close the rear cover.CYN07013. Hold the handle of the print cartridge, and then insert it into the printer until it stops.CYN05214. Close the fron

• " (Y1)": Tray 2• " (Y2)": Tray 3The procedure for removing jammed paper is the same for all trays. In the following procedure, a

4. Open the front cover by pushing the front cover release button, and then close it to resetthe misfeed condition.CYN005CYN053Paper Misfeed Message (

2. Pull out the jammed paper carefully.CYN0743. If you can see the jammed paper in the output tray, keep the rear cover opened andremove the paper.CYN

5. Pull out the jammed paper carefully.CYN0776. Close the rear cover.CYN070Paper Misfeed Message (Z2)The paper misfeed message " (Z2)" appea

2. Pull down "Z2".CYN0793. Pull out the jammed paper carefully.CYN0804. Return "Z2" to its original position.CYN081Removing Jammed

5. Lift the front side of the tray, and then slide it into the printer carefully until it stops.CYN0296. Open the front cover by pushing the front cov

TrademarksAdobe, Acrobat, PostScript, and PostScript 3 are either registered trademarks or trademarks of AdobeSystems Incorporated in the United State

2. Tray ExtensionPull this fence to prevent paper from falling off.3. Standard trayOutput is stacked here with the print side down.4. Control panelFor

• The product names of Windows 8 are as follows:Microsoft® Windows® 8Microsoft® Windows® 8 ProMicrosoft® Windows® 8 Enterprise• The product names of W

MEMO139

MEMO140 EN GB EN US M158-7504B

© 2013,2014

M158-7504BAUENGBEN

For details about the sizes and types of paper that can be used, see page 38 "Paper Size Specifications"and page 41 "Paper Type Specifi

7. USB port H (Port for use by customer engineer)Do not use this port.8. Optional interface board slotOptional interface boards can be inserted.Insert

Interior: Rear view1CYN0041. Fusing unitMessages appear on the screen when the fusing unit needs to be replaced, or a new fusing unit needs to beprepa

This card is needed when using a NetWare server.• XPS cardAllows you to print XPS files.• Browser unit (for SP 4520DN)Allows you to display Web pages

CYN041101234567891112131. DisplayDisplays current printer status and error messages.Entering energy saver mode turns off the back light. For details a

5. [Job Reset] keyPress to cancel the current print job.6. [Suspend/Resume] keyPress this to suspend the print job currently being processed. The indi

8910111213141234567CYN0401. Display panelDisplays function keys, operation status, and messages. See page 20 "Guide to the Names and Functions of

9. [Energy Saver] keyPress to switch to and from Sleep mode. See page 27 "Saving Energy". When the printer is in Sleep mode,the [Energy Save

• By default, the remaining amount of toner is displayed. To avoid displaying the remaining amountof toner, set [Display Supply Info] to [Off] in [Gen

• To change the length of time that the printer waits before restoring its settings to their default values,use the Printer Auto Reset Timer setting.

• When a software application to be embedded is installed, the function icon for the application isdisplayed on the [Home] screen.• You can change the

4. [Prt. From Dev.]Press to display the screen for directly printing files stored on memory storage devices.5. [Job Reset]Press to cancel the current

Shows the amount of paper saved by using the duplex and combine printing functions. The valueindicates the percentage of paper saved from the total of

Turning On/Off the PowerThis section explains how to turn on/off the printer.Turing On the Power1. Make sure the power cord is firmly plugged into the

• Do not turn off the power while the printer is in operation.1. Push the main power switch.CYN031The main power is turned off automatically when the

TABLE OF CONTENTSManuals for This Machine...

Sleep modeIf the printer remains inactive for a specified period after entering Fusing Unit Off mode, it entersSleep mode to further reduce the power

• When the printer is in Sleep mode, the [Energy Saver] key flashes slowly. (for SP 4520DN)• The energy saving functions will not activate when:• Comm

Displaying the Printer Configuration ScreensUsing the Control PanelConfiguring Printer Settings from the [Menu] keyThis function is available for SP 4

• If Administrator Authentication Management is specified, contact your administrator.1. Press the [User Tools] key.CYN0432. Select the settings you w

Using Web Image MonitorUsing Web Image Monitor, you can check the printer status and change settings.Available operationsThe following operations can

• If the printer is firewall-protected, it cannot be accessed from computers outside the firewall.• If the printer under DHCP is used, the IP address

• When entering an IPv4 address, do not begin segments with zeros. For example: If the address is"192.168.001.010", you must enter it as &qu

4. Basic Information areaDisplays the basic information of the printer.5. Work areaDisplays the contents of the item selected in the menu area.Using W

1. Getting Started36

2. Loading PaperThis chapter describes available trays for each paper size and type, and explains how to load paper inpaper trays.Paper Loading Proced

Printing on Envelopes with Mac OS X...58Paper Set

Paper Size SpecificationsThe following tables show the paper sizes that can be loaded in each paper tray. The "Paper size"column shows the n

Paper size name Actual size Two-sided Bypass tray Tray 1 Trays 2, 381/2 × 13 8.5" × 13" A C C81/2 × 11 8.5" × 11" A B B81/4 × 14 8

Imperial sizesTrayHorizontal size(One-sided)Vertical size(One-sided)Horizontal size(Two-sided)Vertical size(Two-sided)Bypass tray 2.37 to 8.50" 5

Paper Type SpecificationsThe following table show the paper types that can be loaded in each tray. See “Paper weight” table forthe actual paper weight

Paper weightNo. Paper weight1 52–65 g/m2 (14–18 lb. BOND)2 66–74 g/m2 (18–20 lb. BOND)3 75–90 g/m2 (20–24 lb. BOND)4 91–105 g/m2 (24–28 lb. BOND)5 106

Paper Precautions• Do not attempt to print on stapled sheets, aluminum foil, carbon paper, or any kind ofconductive paper. Doing so risks fire.Precaut

• Do not store paper vertically.• Once opened, store paper in plastic bags.Print AreaThe following shows the recommended print area for paper printed

Loading Paper into Paper TraysIn the following example procedure, paper is loaded into Tray 1.• When loading paper, take care not to trap or injure yo

1. Pull out the paper tray carefully. Adjust the paper size dial to match the size and feeddirection of paper in the paper tray.CYN0272. Pull the tray

4. Squeeze the end guide and slide it inward to match the standard size.CXC6145. Fan the paper before loading it in the tray.CBK2546. Load the new pap

Manuals for This MachineRead this manual carefully before using this machine.Refer to the manuals that are relevant to what you want to do with the ma

8. Lift the front side of the tray, and then slide it into the printer carefully until it stops.CYN029To avoid paper jams, make sure the tray is secur

3. Return the catches to the positions where they lock.CXC608• When loading A4 , 81/2 × 11 , or smaller paper, do not extend the tray. Otherwise, a pa

Loading Paper into the Bypass Tray• For details about trays that can be loaded for each paper size and type, see page 38 "Paper SizeSpecification

2. Slide both sides of the paper guide outward, and then load paper print side up until itstops.112CYN0383. Adjust both sides of the paper guide to ma

Loading Orientation-Fixed Paper or Two-SidedPaperOrientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, o

• To print on letterhead paper when [Letterhead Setting] is set to [Auto Detect], you must specify[Letterhead] for the paper type in the printer drive

Loading EnvelopesThis section explains various details about and recommendations concerning envelopes.• The inside of the machine could be very hot. D

3. Close the rear cover.CYN114• Be sure to raise the envelope lever after printing on envelopes.• If printed envelopes come out badly creased, load th

Orientation Paper tray 1 Bypass trayEnvelopes • Flaps: closed• Bottom side of envelopes:toward the right of theprinter• Side to be printed: facedown•

• Depending on the environment, printing on envelopes may wrinkle them even if they are therecommended envelopes.• Certain types of envelopes might be

For details, see "Before Using This Printer", Security Guide.Be sure to read this manual when configuring the enhanced security functions or

2. Click the [Paper] tab, and then configure the following settings:• Input Tray:Select the paper tray where the envelopes are loaded.• Document Size:

6. Switch the "Feature Sets:" menu to configure the following settings:• Paper Type:Select [Envelope].7. Change any other print settings as

Paper SettingsThis section explains how to specify paper size and type using the control panel.• When [Tray Setting Priority] is set to [Machine Setti

• For details about the available paper size, see page 38 "Paper Size Specifications".Specifying Custom Size PaperPress the [Menu] key, and

4. If you have selected [Recycled Paper], [Color Paper], [Letterhead], [Label Paper],[Envelope], or [Preprinted Paper] for the paper type, press [Esca

6. Press [Escape]7. Select [Maintenance] Press [OK]8. Select [General Settings] Press [OK]9. Select [Envelope Setting] Press [OK]10. Select the

2. Loading Paper64

3. TroubleshootingThis chapter provides solutions to common problems and it also explains how to correct unwanted printresults.When a Panel Tone Beeps

When Checking the Indicator Lamps, StatusIcons, and Messages on the Control PanelIndicatorsThis section describes the indicators displayed when the pr

Displays the state of and solutions for paper misfeeds.• Cover OpenIndicates whether one or more covers of the printer are open.Data StorageYou can ch

List of ManualsManual NamePrinted ManualProvidedPDF ManualProvidedHTML ManualProvidedUser Guide No Yes NoRead This First Yes No NoQuick Installation G

1243CQT6661. [Mac/ApliStat] tabIndicates the status of the printer.2. Status iconsThe icons that can be displayed are described below:: The printer fu

Problem Cause SolutionThe printer is unable toconnect to the network.A network error hasoccurred.• Press [Check], and then check thedisplayed message

If USB Connection FailsProblem Causes SolutionsThe printer is notautomatically recognized.The USB cable is notconnected properly.Disconnect the USB ca

When Messages Are DisplayedThis section describes the main messages that appear on the display panel and printed error logs andreports. If other messa

Message Status"Hex Dump Mode" In Hex Dump mode, the printer receives data in a hexadecimal format.Press [Job Reset] to cancel Hex Dump mode.

Message Cause Solution" (A2) Remove misfeed in Trays.Opn & cls Frt. Cov."Remove the jammed paperfrom the bypass tray. To resetthe error,

Message Cause Solution"@Remote Cert. update failed" Updating the @Remotecertificate failed.Turn the printer off, and thenturn it on again. I

Message Cause Solution"Connect failed:WirelessCard Turnpower off, check card."The printer cannot detect thewireless LAN interfaceboard.Check

Message Cause Solution"Independent-supply toner" Independent-supply toner isset.Use the toner recommendedfor this printer."IPv6 Address

Message Cause Solution"Problem:Wireless card Please callservice."The printer cannot detect awireless LAN interfaceboard.Check that the wirel

6

Message Cause Solution"Standard Tray is full. Remove thepaper."The standard tray is full. Remove the paper."Supply order has failed.&qu

Message Cause Solution"Cannot connect with thewireless card. Turn the mainpower switch off, then check thecard."• The wireless LAN interface

Message Cause Solution"Hardware Problem: ParallelI/F"An error has occurred in theIEEE 1284 interface board.• Turn the main power switchoff a

Message Cause Solution"No toner. Replace TonerCartridge."The toner has run out. Replacethe print cartridge.For details, see "Replacing

Message Cause Solution"Toner Cartridge is almostempty. Replace TonerCartridge."The print cartridge is almostempty.Prepare a new print cartri

Messages during Direct print from a memory storage deviceMessage Causes Solutions"Unable to access thespecified memory storagedevice."The me

Message Cause Solution"86: Error" Parameters of the control codeare invalid.Check the print settings."91: Error" Printing was canc

Message Cause Solution"Command Error." An RPCS command erroroccurred.Check that the communicationbetween a device and theprinter is working

Message Cause Solution"Function use denied." The print job was cancelledbecause of one of the following:• The user does not haveprivileges t

Message Cause Solution"Insufficient Memory." A memory allocation erroroccurred.PCL 6Select a lower resolutionon the printer driver. Fordetai

1. Getting StartedThis section describes the symbols used in the manuals supplied with the printer, available options, andnames and functions of compo

Message Cause Solution"Paper Type Error" The printer does not recognizethe paper type specified usingthe printer driver.Check that the print

Message Cause Solution"84: Error" There is no work area availablefor image processing.• Select [Font Priority] for[Memory Usage] in[System].

Message Cause Solution"Address Book is currently inuse by another function.Authentication has failed."The printer currently cannotperform au

Message Cause Solution"Data storage error." You tried to print a Sample Print,Locked Print, Hold Print, orStored Print file while the harddi

Message Cause Solution"Excdd max. No. of pages(AT)" While printing a Sample Print,Locked Print, Hold Print, orStored Print file, the maximum

Message Cause Solution"HDD is full. (Auto)" The hard disk became full whileusing the error job store functionto store Normal Print jobs asHo

Message Cause Solution"Insufficient Memory" A memory allocation erroroccurred.PCL 5/PostScript 3Select a lower resolutionon the printer driv

Message Cause Solution"Print overrun." Images were discarded whileprinting.Select a lower resolution on theprinter driver. For details about

Message Cause Solution"Unauthorized Copy Preventionerror occurred. Job cancelled."The resolution is set to a valueless than 600 dpi when[Una

If printing does not start, contact your service representative.• The contents of errors may be printed on the Configuration Page. Check the Configura