Ricoh 8030e User Manual

Operating InstructionsTroubleshootingRead this manual carefully before you use this machine and keep it handy for future reference. For safe and corre

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Clearing Misfeeds927When D Is LitThis section describes how to remove jammed paper when D is lit.When P Is LitThis section describes how to remove jam

Removing Jammed Paper937When R Is LitThis section describes how to remove jammed paper when R is lit.When Y Is LitThis section describes how to remove

Clearing Misfeeds947When Z Is LitThis section describes how to remove jammed paper when Z is lit.ARU013S

Removing Jammed Staples957Removing Jammed StaplesThis section describes how to remove jammed staples.Important❒ Curled paper may cause staples to jam.

Clearing Misfeeds9671000-Sheet FinisherThis section describes how to remove jammed staples from the 1000-Sheet Finisher.ARU015S

978. RemarksThis chapter describes how to maintain and operate the machine.Where to Put Your MachineThis section describes precautions for installatio

Remarks988Environments to avoid• Locations exposed to direct sunlight or other sources of strong light (morethan 1,500 lux).• Locations directly expos

Where to Put Your Machine998Power ConnectionThis section describes the power supply.R WARNING:R WARNING:R CAUTION:R CAUTION:• When the main power swit

Remarks1008Access to the MachinePlace the machine near the power source, providing the clearance areas shown.1. Rear: more than 1 cm (0.4")2. Rig

Maintaining Your Machine1018Maintaining Your MachineIf the exposure glass, exposure glass cover, or ADF belt is dirty, copy clarity maybe reduced. Cle

31. When the Machine DoesNot Operate As WantedThis chapter describes basic troubleshooting procedures.IndicatorsThis section describes the indicators

Remarks1028Cleaning the Exposure Glass CoverThis section describes how to clean the exposure glass cover.Cleaning the Auto Document FeederThis section

103INDEXAAdd Staple indicator, 3Add Toner indicator, 3ADF belt is dirty, 101Authentication failure, 5CChanging the paper size, 77Combine,

104 EN USA D008-6802SScanned image contains white spaces, 59Scanned image is dirty, 59Scanned image is distorted, 59Scanned image is out of posi

In accordance with IEC 60417, this machine uses the following symbols for the main power switch:a means POWER ON.c means STAND BY.TrademarksMicrosoft®

Operating Instructions TroubleshootingType for 8025e/DSm725e/LD325/Aficio MP 2510Type for 8030e/DSm730e/LD330/Aficio MP 3010EN USA D008-6802

When the Machine Does Not Operate As Wanted41When the Function Status Indicator Lights Up in RedWhen the function status indicator lights up in red, p

When You Have Problems Operating the Machine51When You Have Problems Operating the MachineThis section describes common problems and messages.If other

When the Machine Does Not Operate As Wanted61The main power indica-tor continues blinking and does not turn off when pressed.This occurs in the follow

When You Have Problems Operating the Machine71Cannot print in duplex mode.Duplex printing cannot be done with thick pa-per, OHP transparencies, or lab

When the Machine Does Not Operate As Wanted81❖ Document ServerProblem Cause Solution“Scanned pages exceeded max. number. Do you want to store the scan

When You Have Problems Operating the Machine91Note❒ Using curled paper often causes misfeeds, soiled paper edges, or slipped po-sitions while performi

When the Machine Does Not Operate As Wanted101When a Job Is Not PerformedIf you are not able to carry out your job, it may be that the machine is bein

When a Job Is Not Performed111Interrupt CopyingOperations for Copying×××× × ×××××Copying×××× × → →→×××××→ →Facsimile Transmission Operation/ Manual Re

IntroductionThis manual contains detailed instructions and notes on the operation and use of this machine. For yoursafety and benefit, read this manua

When the Machine Does Not Operate As Wanted121*1Simultaneous operations are only possible after the preceding job documents are allscanned and [NextJo

When a Job Is Not Performed131Note❒ Stapling cannot be used at the same time for multiple functions.❒ A machine with the 500–sheet finisher installed

When the Machine Does Not Operate As Wanted141

152. Troubleshooting WhenUsing the Copy FunctionThis chapter describes likely causes of and possible solutions for copier functionproblems.When a Mess

Troubleshooting When Using the Copy Function162Scanned pages exceeded max. number. Do you want to store the scanned pages as a file?The number of scan

When a Message Is Displayed172Referencep.5 “When You Have Problems Operating the Machine”“Max. Copy Quantity”, General Settings Guide“Sizes difficult

Troubleshooting When Using the Copy Function182When You Cannot Make Clear CopiesThis section describes likely causes of and possible solutions for unc

When You Cannot Make Clear Copies192Reference“Copy Paper”, About This Machine“Placing Originals”, Copy/Document Server Reference“Adjusting Copy Image

Troubleshooting When Using the Copy Function202When You Cannot Make Copies As WantedThis section describes likely causes of and possible solutions for

When You Cannot Make Copies As Wanted212❖ EditWhen sorting, the pages are divided into two blocks.The memory became full in the middle of sorting and

iManuals for This MachineRefer to the manuals that are relevant to what you want to do with the machine.Important❒ Media differ according to manual.❒

Troubleshooting When Using the Copy Function222❖ Stamp❖ Combine❖ DuplexWhen using the Margin Adjustment function, parts of the original im-age are not

When You Cannot Make Copies As Wanted232Reference“Copy Paper”, About This Machine“Paper Type: Tray 1-4”, General Settings Guide“Front Margin: Left / R

Troubleshooting When Using the Copy Function242When Memory Is FullThis section describes likely causes of and possible solutions for problems relat-ed

253. Troubleshooting WhenUsing the Facsimile FunctionThis chapter describes likely causes of and possible solutions for facsimile func-tion problems.A

Troubleshooting When Using the Facsimile Function263D Press [Adjust Sound Volume].E Press [Lower] or [Louder] to adjust the volume, and then press [OK

When a Message Is Displayed273When a Message Is DisplayedThis section describes the machine's main messages. If other messages appear,follow thei

Troubleshooting When Using the Facsimile Function283Cannot scan to send fax message as scanner is in use for other function.The Copy or Document Serve

When a Message Is Displayed293Check whether there are any network prob-lems.[13-10]The alias telephone number you entered is already registered on the

Troubleshooting When Using the Facsimile Function303Check whether there are any network prob-lems.[14-01]Cannot find the DNS server, SMTP Server or fo

When a Message Is Displayed313Check whether there are any network prob-lems.[14-09]E-mail transmission was re-fused by SMTP authentication, POP before

ii❖ Network GuideExplains how to configure and operate the machine in a network environ-ment, and use the software provided.This manual covers all mod

Troubleshooting When Using the Facsimile Function323Check whether there are any network prob-lems.[15-01]No POP3/IMAP4 server ad-dress is programmed.•

When a Message Is Displayed333Check whether there are any network prob-lems.[15-11]Cannot find the DNS server or POP3/IMAP4 server.• Check that the DN

Troubleshooting When Using the Facsimile Function343Note❒ If the “Check whether there are any network problems.” message ap-pears, the machine is not

When You Cannot Send or Receive Fax Messages As Wanted353When You Cannot Send or Receive Fax Messages As WantedThis section describes likely causes of

Troubleshooting When Using the Facsimile Function363❖ ReceptionLAN-Fax Driver does not work.A high security level is set by the extended security func

When You Cannot Send or Receive Fax Messages As Wanted373❖ Printing❖ OthersProblem Cause SolutionBackground of received images appears dirty. Images f

Troubleshooting When Using the Facsimile Function383Reference“Copy Paper”, About This Machine“Connecting the Telephone Line”, General Settings Guide“E

When an Error Report Is Printed393When an Error Report Is PrintedAn Error Report is printed if a document cannot be successfully sent or received.Poss

Troubleshooting When Using the Facsimile Function403Turning Off the Main Power / In the Event of Power FailureThe following notes concern power failur

When an Error Occurs Using Internet Fax413When an Error Occurs Using Internet FaxThis section describes reports that the machine sends if an Internet

iiiTABLE OF CONTENTSManuals for This Machine ...iHow to Read This M

Troubleshooting When Using the Facsimile Function423

434. Troubleshooting WhenUsing the Printer FunctionThis chapter describes likely causes of and possible solutions for printer functionproblems.When Yo

Troubleshooting When Using the Printer Function444When a Message Is Displayed during InstallationThis section describes what to do when a message appe

When a Message Is Displayed during Installation454For Windows XP Home EditionThis section describes the procedure under Windows XP Home Edition.A On t

Troubleshooting When Using the Printer Function464When a Message Is DisplayedThis section describes the principal messages that appear on the panel di

When a Message Is Displayed474Alert MessagesThis section describes the machine Alert messages. Message Cause SolutionIEEE 802.11b (Wireless LAN) has a

Troubleshooting When Using the Printer Function484Reference“Printer Features”, General Settings GuideThe selected file(s) which you do not have ac-ces

When a Message Is Displayed494Checking the Error LogIf files could not be stored due to printing errors, identify the cause of the errorsby checking t

Troubleshooting When Using the Printer Function504When You Cannot PrintThis section describes what to do if printing does not start even after perform

When You Cannot Print514Reference“Turning On the Power”, About This Machine“Connecting the Machine”, General Settings Guide“Interface Settings”, Gener

iv5. Troubleshooting When Using the Scanner FunctionWhen Scan Results Are Not As Expected ...59W

Troubleshooting When Using the Printer Function524When the Data In Indicator Does Not Light Up or FlashWhen the Data In indicator does not light up or

Other Printing Problems534Other Printing ProblemsThis section describes likely causes of and possible solutions for problems thatcan occur when printi

Troubleshooting When Using the Printer Function544It takes a long time to complete a print job.The data is so large or complex that it takes time to p

Other Printing Problems554It takes a long time to complete a print job.Photographs and oth-er data intensive pag-es take a long time for the machine t

Troubleshooting When Using the Printer Function564It takes a long time to complete a print job.Photographs and oth-er data intensive pag-es take a lon

Other Printing Problems574Reference“Paper Type: Tray 1-4”, General Settings Guide“Timer Settings”, General Settings Guide“Interface Settings”, General

Troubleshooting When Using the Printer Function584

595. Troubleshooting WhenUsing the Scanner FunctionThis chapter describes likely causes of and possible solutions for scanner func-tion problems.When

Troubleshooting When Using the Scanner Function605When You Cannot Send Scanned FilesThis section describes likely causes of and solutions for problems

When You Cannot Send Scanned Files615When Stored Files Cannot Be EditedThis section describes likely causes of and possible solutions for stored files

v8. RemarksWhere to Put Your Machine ...97Machine Environment ...

Troubleshooting When Using the Scanner Function625When a Message Is DisplayedThis section describes likely causes of and possible solutions for error

When a Message Is Displayed635Exceeded max. number of files which can be sent at the same time. Reduce the number of the selected files.The number of

Troubleshooting When Using the Scanner Function645Exceeded max. number of alpha-numeric charac-ters for the path.The maximum number of specifiable alp

When a Message Is Displayed655Connection with the destination has failed. Check the status and connection. To check the current status, press [Scanned

Troubleshooting When Using the Scanner Function665Transmission has failed. Insuffi-cient memory in the destination hard disk. To check the current sta

When a Message Is Displayed675Entered protec-tion code for destination is incorrect. Please re-enter.The correct protect destina-tion code was not ent

Troubleshooting When Using the Scanner Function685Memory is full. Cannot scan. The scanned data will be deleted.Because of insufficient hard disk spac

When a Message Is Displayed695Reference“Turning Off the Main Power”, About This Machine“System Settings”, General Settings Guide“Send Settings”, Gener

Troubleshooting When Using the Scanner Function705Cannot add any more scanning mode.The maximum number of registerable scan modes has been exceeded.Th

When a Message Is Displayed715Fatal error has occurred in the scanner.An unrecoverable error has occurred on the machine.Contact your service represen

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Troubleshooting When Using the Scanner Function725Reference“Turning Off the Main Power”, About This Machine“Network Settings”, General Settings Guide“

736. Adding Paper, Toner andStaplesThis chapter describes troubleshooting procedures that are applicable to all themachine's functions.Loading Pa

Adding Paper, Toner and Staples746Setting special paper in paper tray 2This section describes how to load special paper into paper tray 2.A Pull out t

Loading Paper756Loading Paper into the Large Capacity Tray (Optional)This section describes how to load paper into the large capacity tray (LCT).Impor

Adding Paper, Toner and Staples766Orientation-fixed paper or two-sided paperThis section describes loading paper that has a specified orientation and

Changing the Paper Size776Changing the Paper SizeThis section describes how to change the paper size.Important❒ If you want to change the paper size s

Adding Paper, Toner and Staples786D Release the side lever.E While pressing the release lever, adjust the side guides.F Square the paper, and then loa

Changing the Paper Size796H Lock the side lever.I While pressing the release lever, adjust the back guide to the new papersize.J Adjust the paper size

Adding Paper, Toner and Staples806Changing to a size that is not indicated on the paper size selectorIf you load a paper size that is not indicated on

Adding Toner816Adding TonerThis section describes how to add and store toner.R WARNING:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUTION:Important❒ Fa

1How to Read This ManualSymbolsThis manual uses the following symbols:Indicates important safety notes.Ignoring these notes could result in serious in

Adding Paper, Toner and Staples826Removing TonerThis section describes how to remove toner.Inserting TonerThis section describes how to insert toner.A

Adding Toner836Sending Fax Messages When Toner Has Run OutWhen the machine has run out of toner, the indicator on the display lights. Notethat even if

Adding Paper, Toner and Staples846Adding StaplesThis section describes what to do when staples need replacing.Important❒ Stapling failures or jams may

Adding Staples8561000-Sheet FinisherThis section describes how to add staples to the 1000-Sheet Finisher.ARU004S

Adding Paper, Toner and Staples866Replacing the Stamp CartridgeWhen the stamp becomes faint, replace the cartridge.Important❒ This stamp cartridge is

Replacing the Stamp Cartridge876C Pull out the old stamp cartridge.Tap the cartridge lock lever several times. The cartridge will eject. Then re-move

Adding Paper, Toner and Staples886

897. Clearing MisfeedsThis chapter describes what to do when paper or originals misfeed (becomejammed inside the machine).Removing Jammed PaperThis se

Clearing Misfeeds907Locating Jammed PaperIf a misfeed happens, remove the misfed paper or original following the proce-dures shown on the sticker insi

Removing Jammed Paper917When A Is LitThis section describes how to remove jammed paper when A is lit.When B Is LitThis section describes how to remove