Ricoh 1190L User's Guide Page 103
- Page / 166
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Troubleshooting and routine maintenance
11 - 15
11
Black toner marks across the page
Make sure that you use paper that meets our specifications. (See About paper on
page 1-9.)
If you use label sheets for laser printers, the glue from the sheets may sometimes
stick to the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit
on page 11-14.)
Do not use paper that has clips or staples because they will scratch the surface of
the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit may be
damaged.
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum
unit on page 11-24).
White lines across the page
Make sure that you use paper that meets our specifications. A rough surfaced
paper or thick print media can cause the problem. (See About paper on page 1-9.)
Make sure that you choose the appropriate media type in the printer driver or in
the machine’s Paper Type menu setting. (See Setting the Paper Type in this
User’s Guide.)
The problem may disappear by itself. Try printing multiple pages to clear this
problem, especially if the machine has not been used for a long time.
You may clear the problem by wiping the laser scanner window with a soft cloth.
(See Cleaning the laser scanner window on page 11-20.)
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum
unit on page 11-24.)
Lines across the page
Clean the primary corona wire in the drum unit. (See Cleaning the corona wire on
page 11-21.)
You may clear the problem by wiping the laser scanner window with a soft cloth.
(See Cleaning the laser scanner window on page 11-20.)
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum
unit on page 11-24.)
Black lines down the page
Printed pages have toner stains down
the page.
Clean the primary corona wire of the drum unit. (See Cleaning the corona wire on
page 11-21.)
Make sure the primary corona wire’s blue tab is at the home position (▲).
The drum unit may be damaged. Install a new drum unit. (See Replacing the drum
unit on page 11-24.)
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing the toner cartridge on page 11-21.) Make sure that a torn piece of
paper is not inside the machine covering the laser scanner window.
The fixing unit may be smudged. Contact your sales or service representative.
White lines down the page
You may clear the problem by wiping the laser scanner window with a soft cloth.
(See Cleaning the laser scanner window on page 11-20.)
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing the toner cartridge on page 11-21.)
Page skewed
Make sure the paper or other print media is loaded properly in the paper tray and
that the guides are not too tight or too loose against the paper stack.
Set the paper guides correctly.
If you are using the manual feed slot, see To load paper or other media in the
manual feed slot on page 1-12.
The paper tray may be too full.
Check the paper type and quality. (See About paper on page 1-9.)
Examples of poor print quality Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
- FAX 1190L 1
- User’s Guide 1
- Safety precautions 2
- Certification 4
- Quick Reference Guide 5
- Making copies 6
- Table of Contents 7
- 3 Setup Send 8
- 4 Setup Receive 9
- 6 Remote Fax Options 9
- 7 Printing reports 10
- 8 Making copies 10
- A Appendix A 11
- B Appendix B 13
- G Glossary 13
- S Specifications 13
- Introduction 15
- Choosing a location 16
- 4 Click Documentation 17
- Asia/Oceania) 20
- Load document 22
- About paper 23
- 4 mm or 24
- How to load paper 25
- Chapter 1 26
- About fax machines 27
- Fax tones and handshake 28
- ECM (Error Correction Mode) 28
- Getting started 29
- 1 Press Menu/Set, 0, 3 30
- 5 Press Stop/Exit 30
- 1 Press Menu/Set, 0, 5 31
- 3 Press Stop/Exit 31
- General Setup 32
- Setting the Paper Size 33
- Setting the Ring Volume 33
- Setting the Beeper Volume 34
- Setting the Speaker Volume 34
- Setting the Handset Volume 34
- (For USA and Canada only) 34
- 1 Press Menu/Set, 1, 4, 5 35
- 2 If none of the users are 35
- Turning on Automatic 36
- Daylight Savings Time 36
- Toner Save 36
- Sleep Time 36
- 1 Press Menu/Set, 1, 7 37
- Setting up the password 38
- Changing the Memory Security 38
- 1 Press Menu/Set, 1, 8, 1 39
- 1 Press Menu/Set 39
- Turning Setting Lock on 40
- Turning Setting Lock off 40
- Setup Send 41
- Speed-Dialling 42
- How to Fax 43
- Basic sending 44
- Contrast 45
- Fax Resolution 45
- 2 Press Menu/Set, 2, 2, 5 46
- 2 Load your document 47
- Checking job status 48
- Cancelling a fax in progress 48
- Cancelling a scheduled job 48
- Advanced sending 49
- Overseas Mode 50
- Delayed Fax 51
- Delayed Batch Transmission 51
- 3 Press Menu/Set, 2, 2, 6 52
- 5 Enter a four-digit number 53
- Setup Receive 54
- Setting the Ring Delay 55
- 2 Press Menu/Set, 2, 1, 2 56
- 4 Press Stop/Exit 56
- Printing a reduced incoming 57
- Reception into memory 59
- Polling 59
- Chapter 4 60
- 2 (for EU and Asia/Oceania) 61
- 3 (for USA and Canada) 61
- 6 Press Start 61
- Storing numbers for 62
- Storing Speed-Dial numbers 63
- Changing One-Touch / 63
- Speed-Dial numbers 63
- Setting up Groups for 64
- Broadcasting 64
- Dialling options 65
- Remote Fax Options 66
- 1 Press Menu/Set, 2, 5, 2 68
- Remote Retrieval 69
- Remote commands 70
- Retrieving fax messages 71
- Changing your Fax 71
- Forwarding number 71
- Printing reports 72
- Using the temporary 75
- Copy key 75
- (For EU) 77
- (For USA, Canada 77
- Sorting copies using the ADF 78
- Changing the default 80
- Out of Memory 80
- Important information for EU 81
- Important safety instructions 82
- Trademarks 83
- Standard telephone and FCC 84
- United States only 84
- Internal laser radiation 86
- Max. Radiation Power 5 mW 86
- Wave Length 770 - 810 nm 86
- Laser Class Class 3B 86
- Troubleshooting and routine 89
- Document jams 92
- 3 Open the front cover 93
- 6 Close the front cover 96
- Chapter 11 100
- Improving the print quality 101
- Cleaning the drum unit 102
- ABCDEFGH 103
- Wrinkles or creases 104
- Curl or wave 104
- Packing and shipping 105
- Routine maintenance 106
- Cleaning the scanner 107
- Cleaning the laser scanner 108
- 5 Close the front cover 109
- How to replace the toner 110
- 9 Close the front cover 112
- 3 Unpack the new drum unit 113
- Machine Information 114
- 1 Press Menu/Set, 4, 3 115
- 2 Press Stop/Exit 115
- Appendix A 116
- Distinctive Ring 117
- Caller ID 119
- Telephone Service for 120
- Australia 120
- 1 Press Menu/Set, 2, 0, 2 122
- 3 Press Stop/Exit 122
- New Zealand 123
- 4 Press Stop/Exit 124
- 1 Press Menu/Set, 2, 0, 3 125
- Some Countries 126
- Caller ID (For Singapore and 127
- Hong Kong) 127
- Viewing Caller ID List 127
- Advanced receiving 128
- Connecting an external 129
- Special line considerations 132
- Triplex Adapter 134
- Multi-line connections (PBX) 135
- Custom features on your 135
- Appendix B 136
- Navigation keys 137
- * General2 is for future 144
- General1 at present) 144
- Entering Text 146
- Glossary 147
- Specifications 151
- Print media 153
- Interfaces 156
- Consumable items 158
- Remote Retrieval Access card 163
- H558-6010 US 166
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