Ricoh GX7000 User's Guide Page 167
- Page / 272
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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6. Troubleshooting
Software Cannot Be Installed
This section explains how to troubleshoot software installation problems under different environments.
Confirming Installation
Check whether the software has been installed.
Checking icons When the printer driver is properly installed, the
icon of the printer appears in the [Printers and
faxes] folder.
When
installation of User Guide is complete, User
Guide icon appears on your desktop.
If the icons do not appear, the software is not
properly installed. In this case, you must repeat the
installation procedure. See p.58 "Quick Install for
USB".
Checking the software You can install SmartDeviceMonitor for Client by
clicking “Quick Install for Network” or
“DeskTopBinder
- SmartDeviceMonitor for Client”.
If SmartDeviceMonitor for Client is installed, the
SmartDeviceMonitor for Client icon appears in the
[SmartDeviceMonitor for Client] folder. To open
the [SmartDeviceMonitor for Client] folder, select
[Programs] on the [Start] menu, then select
[DeskTopBinder], and then select
[SmartDeviceMonitor for Client].
Checking ports In the printer properties dialog box, check that USB
connection
or network printer is selected as a port.
To check the connection, perform a test print. If the
test print is not printed, see p.170 "If Test Print
Fails".
Checking Your Computer Environment
Check the system requirements for installing the software.
165
6
- User Guide 1
- TABLE OF CONTENTS 3
- Disclaimer 10
- User's Notes 10
- About This Product 11
- 1. Read This First 12
- Manuals for This Printer 13
- How to Read This Manual 14
- Installing User Guide 15
- How to Use User Guide 16
- Opening from the Icon 17
- Opening from the [Start] Menu 17
- Opening from the CD-ROM 17
- Removing the User Guide 18
- Guide to Components 19
- Machine Rear 20
- Control Panel 21
- (Maintenance Menu)" 23
- Paper Feed Unit TK1060 27
- Duplex Unit AD1020 28
- Multi Bypass Tray BY1010 29
- 2. Bypass tray extension 30
- Recommended Functions 31
- Check the power source 35
- Attaching the Options 37
- Setting Up the Hardware 39
- Loading Paper into Tray 2 51
- Printing a Configuration Page 57
- Software (USB Connection) 59
- Quick Install for USB 60
- Software (Network Connection) 63
- Quick Install for Network 66
- Sharing the Printer 73
- Setting Up a Client Computer 74
- Windows Server 2003 79
- Windows NT 4.0 79
- Using the LPR Port 83
- Compatible Paper Types 88
- Paper Handling Precautions 92
- Paper Storage Precautions 94
- Paper Type Precautions 94
- Non-compatible Paper 95
- Printable Area 96
- Changing the Paper Input Menu 98
- 2. Preparing for Printing 100
- 3. Printer Driver 101
- Opening from an Application 102
- Printing 105
- Unauthorized Copy Control 106
- Important Notice 108
- Canceling Printing 109
- Using the Status Monitor 111
- Specifying the Print Server 113
- Displaying the Printer Status 115
- Using Web Browser 116
- Checking the Printer Status 118
- Changing the Printer Settings 118
- About the Web Browser Help 131
- 5. Maintaining 133
- Panel (Maintenance Menu) 135
- Nozzle Check 136
- Head-cleaning 137
- Head-flushing 139
- Head Position 140
- Adj.Paper Feed 142
- Registration 144
- ZKKX020J 146
- ZKKX021J 146
- De-condensation 147
- Panel (System Menu) 149
- Changing the System Menu 150
- Restricting Printer Functions 154
- Replacing a Print Cartridge 156
- Handling Print Cartridges 160
- Cleaning 162
- Moving a Short Distance 163
- Moving a Long Distance 164
- Disposing 165
- 6. Troubleshooting 167
- Software Cannot Be Installed 169
- If Test Print Fails 172
- Uninstalling 173
- Deleting Devices 174
- Printing Will Not Start 176
- Paper Jam 180
- 2. Remove jammed paper 186
- Prints are Unsatisfactory 202
- Other Problems 205
- Checking the Consumables 207
- Control Panel Error Messages 209
- Status Monitor Errors 214
- Printing by Form Feed 215
- Canceling the Print Job 215
- Loading Paper 218
- Cover Open 228
- Duplex Unit Not Detected 234
- Cartridge End 235
- Used Cartridge 237
- Printer Error 240
- Network Interface Board Error 240
- 7. Appendix 245
- Software on the CD-ROM 247
- SmartDeviceMonitor for Client 248
- Manuals (HTML files) 248
- File Location 249
- Using DHCP 250
- Electromagnetic Interference 251
- Specifications 252
- Option (Paper Feed Unit) 254
- Option (Bypass tray) 255
- Option (Duplex Unit) 256
- Authors Name List 258
- Samba(Ver 2.2.2-1.1) 259
- JPEG LIBRARY 259
- Where to Inquire 260
- Recommended Consumables 261
- Option and Consumables 262
- J0166620 270
- Copyright © 2007 271
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