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Ricoh D091 Specifications Page 46

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Product Support Guide
D129 / D130
Ver.3.0 Page 46 of 46 10/9/2012
Subject to change without notice
Contact Information
Name Contact
Technical Services Call Center (Hotline) Ricoh: (800) 537-4264
Savin/Gestetner: (800) 291-6044
Lanier:
(
800
)
333-3147
Application Help Desk (Software
Issues)
Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
Hytec Parts and Logistics Control
(
800
)
557-4264 htt
p
:/
/
www.nrc-usa.co
m
Technology Solutions Resource Center http://www.tscweb.net
Ricoh Web Site http://www.ricoh-usa.com/
Savin iLINC Web Site
http://
www.savin.com
Headquarter Web Sites Ricoh Cor
p
oration: htt
p
://www.ricoh-usa.com
Savin Cor
p
oration: htt
p
://www.savin.com
Gestetner Cor
p
oration: htt
p
://www.
g
estetnerusa.com
/
Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets (800) 336-MSDS (6737)
Ricoh University 973.882.2200.
http://www.ricohuniversity.com
Training Information
Documentation
Description EDP Code RFG E-Source Number
D129 Course (5 da
y
s) (Part of Blended Learnin
g
)N/A N/A
Service Manual
N/A Rfg051312
Parts Catalog
N/A Rfg051313
Point to Points
N/A Rfg051314
Operations Manual
N/A Rfg051315
Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training information.
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service Bulletins and
Ricoh University should be referenced for the most current information. Check the TSC website and e-source.
D009 series certification is mandatory to take this self paced update. Service Professionals who have not previously
achieved D009 series certification must complete the D009 Series Blended Learning Parts 1 & 2., then take the self paced
update, or attend the new D129 series Blended Learning parts 1 & 2 once released.
If you have any questions regarding this or any other training, please visit the Ricoh University web site at
http://www.ricohuniversity.com
or contact Ricoh University at (973) 882-2200.
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