Ricoh Remote Communication Gate S manuals

Owner’s manuals and user’s guides for Software Ricoh Remote Communication Gate S.
We providing 4 pdf manuals Ricoh Remote Communication Gate S for download free by document types: User Manual, Installation Guide

Ricoh Remote Communication Gate S User Manual (23 pages)

Brand: Ricoh | Category: Software | Size: 0.68 MB |

English

Table of contents

@ Remote

1

Update History

2

White Paper

3

@Remote Service

3

The Challenge:

4

*IT equipment maintenance

4

*IT cost reduction

4

Solution – @Remote

5

Until Now

6

Summary of Advantages

8

Customer Service Company

10

Periodic polling every

11

1 hour as default

11

II. Counter information

12

1. Updating firmware

13

1. Software

18

Questions and Answers

22

Q6. Does it support

23

A. No, it doesn’t

23

Ricoh Remote Communication Gate S Installation Guide (76 pages)

Brand: Ricoh | Category: Software | Size: 1.10 MB |

English

Table of contents

Installation Guide

1

How to Read This Manual

3

Guides for This Solution

5

Important

6

Trademarks

7

TABLE OF CONTENTS

9

3. After Installation

10

4. Uninstallation

10

5. Appendix

10

1. Pre-installation Checks

11

Pro @Remote Connector

14

Components

15

System Requirements

17

Client Computer Requirements

19

@Remote Requirements

21

Supported Device

22

Network Requirements

22

Communication Ports

23

Setup Flow

26

Installation Type

27

Required Settings

28

Activating Browser JavaScript

29

2. Installation

31

Installation Procedure

32

New Installation

33

Step4: Set built-in password

40

[Next>]

43

This completes activation

43

Overwrite Installation

44

Setup Wizard

53

HTTP Proxy Settings

56

Email Settings

57

Device Polling Settings

59

Discovery Settings

61

© 2008-2010

75

Ricoh Remote Communication Gate S Installation Guide (416 pages)

Brand: Ricoh | Category: Software | Size: 5.96 MB |

English

Table of contents

How to Read This Manual

3

Guides for This Solution

7

Important

8

Trademarks

9

TABLE OF CONTENTS

11

5. Log Management

15

6. Firmware Management

15

7. Installation Support

16

9. Authentication Management

17

10. Other Management

18

11. Appendix

18

Communication Gate S

21

Gate S Pro @Remote Connector

23

Network Device Monitoring

24

Device Counter Management

29

Firmware Updates

35

Device Log Management

38

2. Login and Logout

43

Top Page

45

1. Page header

47

Page content

47

3. Quick Links

47

Site Map

49

Settings screen

50

Group Initial Settings

54

HTTP Proxy Initial Settings

55

Email Initial Settings

56

Initial Discovery Settings

57

Specify schedule

58

Notification settings

58

Select device

59

Device Log Transfer Settings

59

Specify Log Storage Period

60

System Settings

61

Category Settings

63

Group settings screen menus

65

Creating a new category

66

Creating a new group

66

Moving a group

67

Editing a category or group

68

Deleting a category or group

68

Exporting group information

68

Batch group registration

69

Select Date Display Format

70

Device Management Settings

71

Discovery Settings

73

Setting for Search range

76

Settings for Specify schedule

78

Importing a CSV file

81

Filter Settings

85

Job Log List Display Settings

90

3. Settings

100

Customized Display Settings

101

Service Information

102

@Remote Settings

103

Basic Settings

104

HTTP Proxy Settings

104

Set send Ping permission

106

Email Settings

106

Communication Server Requests

108

System Status

108

Notification Settings

108

Auto Discovery Settings

109

Managed Device List

110

Device Management Information

110

Common Management

111

Excluded IP Address Settings

112

Site Map Settings

113

System Log Settings

114

Package Management System Log

116

Server Access Log

116

User Account Management

118

Searching for user accounts

121

Managing User Accounts

122

Adding an account

123

Deleting an account

125

Managing Users in Groups

126

4. Printer Management

127

3. Device List View

128

Description of menu items

128

Explanation of status icons

132

Icon Explanation

134

Overwriting Access Accounts

135

Setting an Address Book

137

Manual Device Registration

140

Deleting Devices

142

Searching the Device List

143

Searching with Filters

144

Managing Filters

145

Managing Printer Properties

147

The Printer Status tab

151

The Printer Details tab

152

The Counter tab

152

The User Properties tab

153

The Log Settings tab

153

The Download tab

153

Organizing Devices in Groups

155

Viewing and Operating Maps

156

Map display characteristics

159

Creating and Accessing Maps

160

Selecting a background image

161

Editing a Map

162

Deleting Maps

163

Device Error Notification

165

Removing e-mail recipients

166

Error Report

167

Device and User Counters

168

Condition file description

170

Batch Device Configuration

173

Settings for General:

175

Settings for Date and time:

175

Settings for Protocol:

176

Settings for TCP/IP:

177

Settings for SNMP:

177

Settings for Administrator:

178

Settings for Email:

179

Settings for Paper tray:

183

Settings for Printer:

183

LDAP server settings:

189

Interface Settings

191

Task List

195

Managing Tasks

196

Other Task List

197

Displaying Job Log

200

Displaying job logs by group

201

Displaying job logs by device

202

Access Log

208

Displaying Access Log

209

Job and Access Log Searching

215

System Log

219

Exporting Logs

222

Log Output Tool

223

Log Periodic Output Tool

228

Example of outputLogTask.ini

230

Export"

232

Results of periodic output

233

Updating Firmware

236

Configuring Initial Settings

237

Selecting a Firmware Version

237

Displaying All the Firmware

242

Checking Release Notes

244

Deleting Firmware Management

245

Package Management

249

Creating Packages

250

Download and install Packager

251

Start Packager

251

Add printer drivers

252

Upload and notify by e-mail

253

Uploading Packages

254

Notifying by Email

255

Deleting Packages

255

Allocation Files

256

Uploading Allocation Files

260

Scenario Files

261

Example scenario files

262

Uploading Scenario Files

266

The shared name is A3045

268

Example:

271

Port Setting Example

274

Specify a blank

279

Deleting a port

279

Other Setting Example

281

8. Maintenance of Remote

287

Communication Gate S Server

287

Starting ManagementTool

288

Managing the Server

289

Backing Up Server Data

290

Periodic Backup Tool

291

Example of BackupTask.ini

293

Restoring Server Data

297

Changing the Server

302

Acquiring Group Information

304

Managing Device Data

305

Exporting Data

306

Using Help

309

Settings for Windows Vista

310

Basic Authentication

314

Notes Authentication

316

LDAP Authentication

317

NDS Authentication

317

Managing Profiles

319

Changing Profiles

320

Adding Users

321

Deleting Users or Groups

322

Setting User Preferences

322

Information

324

Backup Schedule Management

326

Setting CA server

330

Issuing certificates

330

Importing certificates

332

Setting the SSL method

332

Quitting SSL operations

333

Disable access by HTTP

336

When a device is a CA server

339

System Log Code

343

Managing Web Server Log Files

382

Apache Tomcat log files

383

CSV Format Reference

385

Device data file format

392

Group data file format

393

User data file format

395

Address Book CSV File Format

397

Troubleshooting

404

© 2008-2010

415

M371-8620B EN

416

Ricoh Remote Communication Gate S User Manual (26 pages)

Brand: Ricoh | Category: Software | Size: 0.30 MB |

English

Table of contents

White Paper

1

2. Glossary

4

3. Summary

5

4. System Overview

5

5. Network

6

5-1-2 Local Device Search

7

Page 9 of 26

9

Page 10 of 26

10

5-1-8 SNMP Trap Reception

12

Page 13 of 26

13

Page 15 of 26

15

Page 17 of 26

17

Page 19 of 26

19

5-1-19 Other

20

Page 21 of 26

21

7-1 Data Storage

23

Page 24 of 26

24

Page 26 of 26

26

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