Ricoh SP 311DNw User's Guide download pdf (Page 76)

Paper Feed Problems

If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of

the machine and paper.

Problem Solution

Paper does not feed smoothly.

• Use supported types of paper. See page 25 "Supported

Paper".

•

Load paper correctly, making sure that the paper guides

are properly adjusted. See page 30 "Loading Paper".

• If the paper is curled, straighten the paper.

• Take out the paper from tray and fan it well. Then,

reverse the top and bottom of the paper, and put it back

in the tray.

Paper jams occur frequently.

• If there are gaps between the paper and the paper

guides, adjust the paper guides to remove the gaps.

•

Avoid printing on both sides of paper when printing

images that contain large solid areas, which consume a

lot of toner.

• Use supported types of paper. See page 25 "Supported

Paper".

• Load paper only as high as the upper limit markings on

the paper guide.

• Make sure that the friction pads and paper feed rollers

are clean. See page 70 "Cleaning the Friction Pad and

Paper Feed Roller".

6. Troubleshooting

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Ricoh SP 311DNw User's Guide Page 76