Ricoh SP 311DNw User's Guide download pdf (Page 78)

Removing Printing Jams

• Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes.

•

Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can

smudge. Make test prints until smudges no longer appear.

• Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the machine

will cause further jams and possibly damage the machine.

• Paper jams can cause pages to be lost. Check your print job for missing pages and reprint any

pages that did not print out.

Removing Jammed Paper from Tray 1

1. Pull tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it

carefully.

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2. Carefully slide tray 1 back in until it stops.

3. If paper is loaded in the bypass tray, remove the paper.

4. Close the bypass tray.

5. Push the side button to open the front cover, and then carefully lower it.

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6. Troubleshooting

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Ricoh SP 311DNw User's Guide Page 78