Ricoh SP 212 SNw Installation Guide Page 195
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
185
11
Note
❒ If an error message that is not contained in this section appears, turn off the
power of this machine, and then back on. If the message still is shown, note
the content of the message and the error number and contact your service rep-
resentative.
Reference
See the TWAIN driver help when an error message appears on the client com-
puter from which you use this machine as a TWAIN scanner.
Scanner unit error messages
Message Possible Cause and Required Action
Cover Open
Close ADF Cover.
[Exit]
• The ADF cover is open. Close it.
Paper Misfeed
Remove the origi-
nal(s) in ADF.
[Exit]
• Some pages are jammed in the ADF. Re-
move the jammed pages.
Functional Problems
Turn opera-
tion switch off then on. If the
same error occurs again, please
call service.
• Confirm that the scanner is properly con-
nected to the network.
• When the machine is moved from a cold lo-
cation to a warm location, sudden temper-
ature changes cause condensation inside of
the scanner. Wait one hour or more before
turning on the scanner to allow the conden-
sation to evaporate.
• Restart the scanner. If the error appears
again, note the contents of the error mes-
sage and the error number, and contact a
service centre. (“SC4xxx” is the error
number. The number displayed differs ac-
cording to the error type.)
- Quick Installation Guide 1
- Image Scanner 3
- 11.Appendix 9
- Safety Information 11
- R CAUTION: 12
- R WARNING: 12
- Manuals for This Scanner 13
- How to Read This Manual 14
- 1. What You Can Do With This 15
- Scan to Folder 16
- Scan to FTP 17
- Scan to Print 18
- Delivery Server 19
- TWAIN Scanner 20
- 3. Off-line computer 21
- Guide to this Scanner 22
- 1. Green indicator 25
- 2. Yellow indicator 25
- Function Priority 27
- Select Method 28
- Standby screens 28
- Login and Logout screens 31
- 2. Setting Up the Scanner 33
- ❖ Installation environment 34
- Connecting the Keyboard 35
- Connecting to a Local Printer 36
- Connecting to a Network 38
- Attaching the Card Slot Cover 39
- Connecting to a Power Source 40
- Turning On the Power 41
- Setting Up the Scanner 42
- Outline to Use Scan to E-mail 43
- Outline to Use Scan to Folder 45
- Outline to Use Scan to FTP 47
- Outline to Use Scan to Print 48
- To Use as a USB TWAIN Scanner 51
- Initial Scanner Setup 52
- ❖ The Method Row 53
- Basic Settings 54
- Send File Settings 58
- E-mail Settings 59
- Delivery Settings 61
- Print Scan Settings 61
- System Settings 62
- Configuring [System Settings] 67
- To configure network boot 69
- To specify the LDAP Search 70
- To specify the LDAP Advanced 71
- Search Conditions 71
- To specify the Address Book 71
- Search Object 71
- SendScan Settings 74
- ❖ Erase Border 78
- Configuring [Print Scan 84
- Settings 84
- Scan Settings 86
- ❖ Original Settings 90
- To select a preset resolution 92
- To set a custom area 93
- Print Settings 95
- Registering [Print Settings] 97
- To set a custom size 98
- Accessing the Scanner 100
- Example Procedures Using 103
- Configuration 103
- Main Menu 103
- Configuring [E-mail Address] 104
- To change an existing e-mail 104
- To delete an existing e-mail 105
- CSV file 105
- Reference 109
- Important 110
- ❖ Change Order 111
- ❖ FTP Server 113
- Recalling the Settings 119
- Backup has succeed 120
- Installing Software 122
- System requirements 123
- Installing TWAIN Driver 124
- Limitation 125
- SmartDeviceMonitor 126
- Installing SmartDeviceMonitor 127
- 4. Setting Originals 129
- Setting Originals 130
- Original Orientation 131
- When Using as TWAIN Scanner 132
- Placing the Original on the 134
- Exposure Glass 134
- Placing the Originals in the 135
- Procedure Breakdown 137
- E-mail Content 138
- Before Sending Scan Data 140
- Connecting with PC 141
- Setting Destinations 142
- LDAP server 144
- Setting Cc Destinations 146
- Setting a Subject 147
- Making Scan Settings 148
- Confirming the Scan Settings 149
- Selecting a Sender 150
- Performing Scan Operation 151
- Sending Scan File by E-mail 152
- 6. Sending Scan File by Scan 155
- Shared Folder 156
- Selecting a Shared Folder 157
- Selecting a File Name 158
- Using [Enter Custom Send 161
- Function 161
- File Locations 163
- File Names 163
- Selecting an FTP Server 168
- To recall all available 169
- ❖ File names without time 171
- Before Printing Scan Data 174
- About Print Scan Ready screen 175
- Printing Scan Data 176
- To recall a registered print 178
- To configure print settings 178
- Confirming the Print Settings 179
- Selecting a Printer 180
- Selecting Colour/Black and 181
- Printing Scanned Image Files 182
- 10. Using the TWAIN Scanner 187
- Function 187
- Scanning Originals 189
- Troubleshooting 193
- When an Error Message Appears 194
- Scanner unit error messages 195
- Scan settings error messages 196
- Appendix 198
- Other Problems 201
- 1. Vertical 203
- 2. Horizontal 203
- Cleaning 205
- Cleaning the Interior of ADF 206
- Disposing of the Scanner 213
- Device Tag Information 214
- Scan Area and Resolution 217
- When [Gray-scale] is selected 218
- When [256 colors] is selected 219
- White:Photo] is selected 221
- • Table Type 4000 222
- Specifications 223
- Software Information 225
- The Apache Software License 226
- Application Software 226
- JPEG Software 226
- TIFF Software 228
- UCD-SNMP Software 228
- MD5 Software License 230
- Agreement 230
- GB GB G422-8601 236
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