Ricoh SP C240SF User Manual Page 1

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read "Safety
Information" before using the machine.
1
Guide to the Machine
2
Getting Started
3
Using the Printer Function
4
Using the Copier Function
5
Using the Scanner Function
6
Using the Fax Function
7
Configuring the Machine Using the Control Panel
8
Configuring the Machine Using Web Image Monitor
9
Troubleshooting
10
Maintenance
11
Appendix
User Guide
Operating Instructions
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1 2 3 4 5 6 ... 455 456

Summary of Contents

Page 1 - User Guide

Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read "Safety

Page 2

Fax Problems...

Page 3 - TABLE OF CONTENTS

EnvelopeCER1174123331. Print area2. Feed direction3. Approximately 10 mm (0.39 inches)4. Approximately 15 mm (0.59 inches)• The print area may vary de

Page 4

Loading PaperThis describes how to load paper into the paper tray and bypass tray.• Do not pull out the paper tray forcefully. If you do, the tray mig

Page 5

Place the tray on a flat surface.2. Push the metal plate down until it clicks into place to lock.CER0313. Pinch the clip on the side paper guide and s

Page 6

4. Pinch the front end paper guide and slide it inward to match the standard size.CER034CER113When loading custom size paper, position the paper guide

Page 7

CER0836. Check there are no gaps between the paper and the paper guides; both side and frontend paper guides.CER076If there is a gap between the paper

Page 8

7. Carefully push tray 1 straight into the machine.CES062To avoid paper jams, make sure the tray is securely inserted.• The upper limit differs depend

Page 9

1. Remove the rear cover using a coin.CES1232. Pull out tray 1 carefully with both hands.CES059Place the tray on a flat surface.3. Push the metal plat

Page 10 - 11. Appendix

4. Pinch the extender in the "PUSH" direction, and then pull out the extender until it stops(you will hear a click).CER084After extension, m

Page 11

CER0826. Pinch the front end paper guide and slide it inward to match the Legal paper size.CER104CER2357. Load the new paper stack print side up.Make

Page 12

CER103Slide the guides inward until they are flush against the paper's sides.Make sure the paper is not stacked higher than the projection on the

Page 13 - 1. Guide to the Machine

Specifications of the Machine...433

Page 14

CER1069. Carefully push tray 1 straight into the machine.CES062To avoid paper jams, make sure the tray is securely inserted.• To reinsert the extender

Page 15 - Disclaimer

• Before printing on paper other than envelopes, make sure that the fusing unit levers inside the frontcover are pulled up. Leaving the levers lowered

Page 16 - Manuals for This Machine

3. Pinch the clips on the side paper guide, and then adjust the guide to the paper size.CER0724. Pinch the clip on the end paper guide and align the a

Page 17 - Model-Specific Information

6. Lift and slide the tray, then push it all the way in.CER074To avoid paper jams, make sure the tray is securely inserted.• The upper limit differs d

Page 18

• You cannot load paper into the bypass tray while the machine is in Energy Saver mode. If themachine is in Energy Saver mode, press the [Copy] key to

Page 19 - List of Option

• For details about supported types of paper, see p.86 "Paper and Other Media".• For details about specifying the paper type and size, see p

Page 20 - How to Read This Manual

2. Lower the fusing unit levers.CES2573. Using both hands, carefully push up the front cover until it closes.CES142Loading envelopes in tray 1• Avoid

Page 21 - Using Manuals

1. Pull out tray 1 carefully with both hands.CES059Place the tray on a flat surface.2. Take out paper from Tray 1.3. Push the metal plate down until i

Page 22 - Opening Manuals

6. Set the envelopes in Tray 1 with the printing side facing up.CER111Make sure envelopes are not stacked higher than the upper limit (lower line) mar

Page 23

• For details about paper types supported by the machine, see p.86 "Paper and Other Media".• For details about the paper settings, see p.118

Page 25

2. Adjust the paper guides to the envelope size.CES2033. Support the envelope with both hands, and insert it carefully until it stops.CES204After the

Page 26 - Using the Machine as a Copier

• Paper type and size can also be specified using the printer driver. For details, see the printer driverHelp.• For prints from the bypass tray, you c

Page 27

Specifying the standard paper sizeThis section describes how to specify the standard paper size.1. Press the [User Tools] key.CES1842.Press the [ ] [

Page 28 - Making 2-sided copies

1. Press the [User Tools] key.CES1842. Press the [ ] [ ] keys to select [System Settings], and then press the [OK] key.3. Press the [ ] [ ] keys to se

Page 29 - Sorting the output paper

Placing OriginalsThis section describes the types of originals you can set and how to place them.About OriginalsThis section describes the types of or

Page 30 - Scanning from a computer

• Sticky originals such as translucent paper• Thin, highly flexible originals• Thick originals such as postcards• Bound originals such as books• Trans

Page 31

In copier mode In scanner mode In fax mode Left 3 mm 0 mm 1 mm (Letter, Legal)0 mm (other sizes) Bottom 3 mm 2 mm 2 mmPlacing OriginalsThis section de

Page 32

2. Place the original face down on the exposure glass. The original should be aligned to therear left corner.CES0703. Lower the ADF.Hold down the ADF

Page 33 - Using as a fax machine

2. Place the aligned originals face up in the ADF. The last page should be on the bottom.CES200• When placing originals longer than A4, pull out the A

Page 34

Entering CharactersThis section describes how to enter characters using the control panel when configuring the machine'ssettings.Use the keys as

Page 35

1. Guide to the MachineThis chapter provides basic information about the product and this manual.IntroductionThis manual contains detailed instruction

Page 36 - Guide to Components

• If the number you entered is too large or too small for the setting, it will not be accepted. If youpress the [OK] key, the machine will increase or

Page 37 - Exterior: Rear View

Restricting Machine Functions According toUserYou can set the machine to require a user code when someone tries to use certain machine functions.• Thi

Page 38

• Sending faxes via LAN-FaxFor each user, you can specify which functions are available upon authentication. A maximum of 30users can be registered.1.

Page 39 - Interior

7. Select a user entry, and then click [Change].8. Type a unique user name in [User Name] using up to 16 alphanumeric characters.9. Type a unique user

Page 40

9. Close the Web browser.• For details about using Web Image Monitor, see p.305 "Using Web Image Monitor".Deleting user entriesThis section

Page 41

When Machine Functions are RestrictedWhen a machine function is restricted, only authorized users are able to use that function.Depending on the restr

Page 42

3. Click the [Valid Access] tab (PCL printer driver) or check the [User Code] check box. (LAN-Fax driver).4. Type the user code using 1 to 8 digits, a

Page 43 - Messages on the Screen"

3. Using the Printer FunctionThis chapter describes the printer functions.Configuring Option and Paper SettingsConfigure the printer driver according

Page 44

6. Under [Paper Size Settings], select the tray you want to use, then select the paper size,and then click [Update Now].If bidirectional communication

Page 45

6. From the [System Preferences] menu, click [Quit System Preferences].Configuring Option and Paper Settings1373

Page 46

• The product names of Windows Vista are as follows:Microsoft® Windows Vista® UltimateMicrosoft® Windows Vista® BusinessMicrosoft® Windows Vista® Home

Page 47 - Installing the Machine

Accessing the Printer PropertiesThis section describes accessing the printer properties. For details about settings, see the printer driverHelp.Access

Page 48 - Unpacking

1. On the [File] menu, click [Print...].The [Print] dialog box appears.2. Select the printer you want to use in the [Select Printer] list, and then cl

Page 49

Basic Operation in Printer ModeThe following procedure explains how to perform basic printing.1. Open the printer properties dialog box in your docume

Page 50

• If [Auto Continue] under system settings is enabled, the machine ignores the paper type and sizesettings and prints on whatever paper is loaded. Pri

Page 51

2. Under "Hardware", click [Print & Fax].3. Click [Set Up Printers…].4. Double-click the machine from "Printer List".5. Select

Page 52 - 4. Open the ADF cover

Printing Confidential DocumentsIf you use the Locked Print function, you can password protect your print job.This means that your job is printed only

Page 53

• For details about [Locked Print], see p.274 "System Settings".Printing a Locked Print fileWhen there is a Locked Print file stored in the

Page 54 - 11. Close the ADF cover

4. Enter the password using the number keys, and then press the [OK] key.The Locked Print file is printed.• You can press the [Escape] key to exit to

Page 55

1. When the Locked Print message is displayed, press the [User Tools] key.CES1842. Press the [ ][ ] keys to select the file you want to delete, and th

Page 56

Use the following procedure to check which Locked Print file jobs have been canceled.1. When the Locked Print message is displayed, press the [User To

Page 57

Microsoft® Windows Server® 2008 R2 FoundationMicrosoft® Windows Server® 2008 R2 StandardMicrosoft® Windows Server® 2008 R2 EnterpriseMicrosoft® Window

Page 58 - Turning the Power on

• The machine keeps a log of the 10 most recent canceled jobs. If a Locked Print file is canceledwhen the machine's log is already full, the olde

Page 59

Direct Printing from a Digital Camera(PictBridge)What Is PictBridge?You can connect a PictBridge-compatible digital camera to this machine using a USB

Page 60

• Some digital cameras need to be switched off when connecting to the printer. For details, see themanual provided with the digital camera.• For detai

Page 61 - Initial Setup

Paper sizeUse this function to print on paper with the size specified on the digital camera.Paper size name Actual sizeA4 210 × 297 mm (8.3 × 11.7 in)

Page 62 - Changing Operation Modes

Problem Cause SolutionPictBridge is not available. There is a problem with the USBconnection or the PictBridgesettings.Use the following procedure toc

Page 63 - Saving Energy

Using Various Print FunctionsThis section briefly describes various print functions that you can configure with the printer driver to makeprintouts ap

Page 64 - Multi-access

Using ICM (Image Color Matching)You can use Windows ICM function to reproduce colors that appear on the computer screen asclose as they are on printed

Page 65

Reducing or enlarging the documentYou can reduce or enlarge documents by a specific ratio, from 25% to 400% in 1% increments.You can also reduce or en

Page 66

3. Using the Printer Function1563

Page 67

4. Using the Copier FunctionThis chapter describes the copier functions.The Screen in Copier ModeThis section provides information about the screen wh

Page 68

Manuals for This MachineSeveral manuals are provided with this machine. Select the manual that contains the information yourequire.• Media differ acco

Page 69 - Connecting the Machine

• For details about [Function Priority], see p.295 "Administrator Settings".4. Using the Copier Function1584

Page 70

Basic Operation in Copier ModeThis section describes the basic procedure for making photocopies.• The original in the ADF takes precedence over the or

Page 71

• You can select the paper tray for printing out copies in [Select Paper] under copy settings. If you setthe machine to switch between tray 1 and 2 au

Page 72 - Reading the LED lamps

1. Press the [Copy] key.CES1742. Press the [Clear/Stop] key.CES1733. Press [Yes].Basic Operation in Copier Mode1614

Page 73

Making Enlarged or Reduced CopiesThis section describes how to specify the reduction or enlargement ratio for the current job.ScalingThere are two way

Page 74

1. Press the [Reduce/Enlarge] key.CES1772. Press [Reduce] or [Enlarge], press the [ ][ ][ ][ ] keys to select the desired ratio, andthen press the [OK

Page 75

Combining Multiple PagesThis section describes how to set the machine to combine multiple pages of an original onto a singlesheet of paper.There are t

Page 76 - Configuring the Machine

4-in-1 modeYou can copy four pages of an original onto a single sheet of photocopied paper. Depending onthe orientation of the original, the printout

Page 77

1. Press the [Reduce/Enlarge] key.CES1772. Press [Reduce], press the [ ][ ][ ][ ] keys to select [Comb. 2 on 1] or [Comb. 4 on 1],and then press the [

Page 78

When copying onto A4 size paper, you can copy documents that are smaller than A5 size. Likewise,when copying onto a Letter size paper, you can copy do

Page 79

Model-Specific InformationThis section explains how you can identify the model type and region of your machine.This machine comes in two models which

Page 80

3. Press the [B&W Start] key or [Color Start] key.A message prompting you to place the original back side down on the exposure glass appears onthe

Page 81

Making 2-sided CopiesThis section describes how to set the machine to make 2-sided copies by copying single-sideddocuments onto the front and back sid

Page 82

CES128Use this procedure to set the machine to make 2-sided copies.1. Press the [Copy] key.CES1742. Press the [ ][ ] keys.CES1683. Press the [ ][ ] ke

Page 83

• Setting this function automatically disables the [ID Card Copy] setting.Making 2-sided Copies1714

Page 84

Specifying Scan SettingsThis section describes how to specify image density and quality for the current job.Adjusting Image DensityThis section descri

Page 85 - Installing Option

Selecting the Document Type According to OriginalThis section describes how to select the best document type for the original that you are scanning.Th

Page 86

• For details about [Original Type], see p.253 "Copy Settings".• For details about [System Auto Reset Timer], see p.295 "Administrator

Page 87

5. Using the Scanner FunctionThis chapter describes the scanner functions.There are two scanning methods: scanning using the control panel and scannin

Page 88 - Paper and Other Media

• The machine's default mode at power on can be specified in the [Function Priority] setting under[Admin. Tools].• For details about [Function Pr

Page 89

Registering Scan DestinationsThis section describes how to register scan destinations in the Address Book. To send scanned files to ane-mail address (

Page 90

• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is aRegion A model, refer to the metric units. If your

Page 91

Scan to E-mail SettingsItem Setting DescriptionQuick Dial Number OptionalSelect when setting the destination as a Quick Dialentry.Name RequiredName of

Page 92 - Specifications of Paper Types

Item Setting DescriptionScan Size OptionalSelect the scanning size for the original from A5, B5,A4, Executive, Half Letter, Letter, Legal, or custom s

Page 93

Item Setting DescriptionFile Format (Black & White) RequiredFile format of the scanned file when scanning in blackand white. PDF or TIFF can be se

Page 94

Item Setting DescriptionQuick Dial Number OptionalSelect when setting the destination as a Quick Dialentry.Name RequiredName of the destination. The n

Page 95

Item Setting DescriptionDensity OptionalSpecify the image density by clicking the right or leftbuttons. is the lightest, and is the darkest.• To sen

Page 96

6. Enter the administrator password if required.7. Click [Apply].8. Close the Web browser.• You can unassign a Quick Dial entry from a One-touch butto

Page 97

Scanning Using the Control PanelScanning using the control panel allows you to send scanned files via e-mail (Scan to E-mail), to an FTPserver (Scan t

Page 98 - Unsupported Types of Paper

3. Press the [Address Book] key.CES1804. Search for the desired destination by pressing the [ ][ ] keys to scroll the Address Book,and then press the

Page 99 - Printable Area

• To cancel scanning, press the [Scanner] key, and then press the [Clear/Stop] key. The scan filesare discarded.• When you specify a scan destination,

Page 100 - Envelope

CES183Using the [Pause/Redial] keyPress the [Pause/Redial] key to select the last used destination.CES171• When you specify a scan destination, the ma

Page 101 - Loading Paper

List of OptionThis section provides a list of option for this machine, and how it is referred to as in this manual.Option List Referred to asPaper Fee

Page 102 - 2. Getting Started

• This machine does not support the use of USB flash disks connected to external USB hubs. Insertyour USB flash disk directly into the USB flash disk

Page 103

4. Press the [B&W Start] key or the [Color Start] key.CES169To scan in black and white, press the [B&W Start] key.To scan in color, press the

Page 104

8. Confirm that "Ready" appears on the display.The scanned file is created in the root directory of the USB flash disk.9. Remove the USB fla

Page 105 - Loading paper longer than A4

• Changing the preset scan settings for the current destination does not change the informationregistered in the Address Book.• If you specify the las

Page 106

• When the machine's default for the same setting is changed.• For details about [Scan Size], see p.259 "Scanner Settings".• For detail

Page 107 - (you will hear a click)

Specifying resolutionThis section describes how to specify the scan resolution for the current job.There are six resolution settings. The higher the r

Page 108

Scanning from a ComputerScanning from a computer (TWAIN scanning) allows you to operate the machine from your computerand scan originals into your com

Page 109

3. On the [File] menu, click [Select Source...].4. In the [Select Source] dialog box, select the scanner, and then click [OK].5. On the [Tools] menu,

Page 110 - Loading Paper in Tray 2

3. Click [Presto! PageManager X.XX], and then double-click [Presto! PageManager X]."X" indicates the version of Presto! PageManager.4. On th

Page 111

CES19412345671. Scanner:Select the scanner you want to use. The scanner you select becomes the default scanner. Click [Refresh] todiscover all availab

Page 113

How to Read This ManualSymbolsThis manual uses the following symbols:Indicates points to pay attention to when using the machine, and explanations of

Page 114

Select this to configure your own scan settings. You can save or delete your custom scan settings byclicking [Save As] or [Delete], respectively.• Whe

Page 115 - Loading Envelopes

6. Using the Fax FunctionThis chapter describes the fax functions.The Screen in Fax ModeThis section provides information about the screen in fax mode

Page 116 - Loading envelopes in tray 1

• The display format for time and date can be specified in [Set Date/Time] under [Admin. Tools].• For details about [Function Priority], see p.295 &qu

Page 117

Setting the Date and TimeThis section describes how to set the time and date for the machine's internal clock, and how to select thedisplay forma

Page 118

• A password for accessing the [Admin. Tools] menu can be specified in [Admin. Tools Lock].• If an incorrect time or date is input, the machine automa

Page 119

Registering Fax DestinationsThis section describes how to register fax destinations in the Address Book using the control panel orWeb Image Monitor. T

Page 120

5. Press the [ ][ ] keys to select [No.], and then enter the desired Quick Dial number (1 to20) or Speed Dial number (1 to 200) using the number keys.

Page 121 - Specifying the paper type

1. Press the [User Tools] key.CES1842. Press the [ ][ ] keys to select [Address Book], and then press the [OK] key.3. If you are requested to enter a

Page 122

1. Press the [User Tools] key.CES1842. Press the [ ][ ] keys to select [Address Book], and then press the [OK] key.3. If you are requested to enter a

Page 123

3. From the [Destination Type] list, select [Fax].4. Select [Quick Dial Number] or [Speed Dial Number], and then select the registrationnumber from th

Page 124 - Placing Originals

Using ManualsBe sure to read this section before any other part of this manual.• This manual uses procedures based on Windows XP as an example, unless

Page 125 - Unscannable image area

• If necessary, insert a pause in the fax number. The machine pauses briefly before it dials the digitsfollowing the pause. You can specify the length

Page 126

Sending a FaxThis section describes the transmission modes and the basic operations for sending a fax.• It is recommended that you call the receiver a

Page 127

2. Press the [ ][ ] keys.CES1683. Press the [ ][ ] keys to select [Immediate TX], and then press the [OK] key.4. Press the [ ][ ] keys to select [Off]

Page 128

• The "Photo" resolution is not available for Internet Faxes. Faxes will be sent using "Detail" resolutionif "Photo" res

Page 129 - Entering Characters

4. Press the [B&W Start] key.CES172• Depending on the machine's settings, you may be prompted to enter the fax number again ifyou manually en

Page 130

• When in Memory Transmission mode, the machine's memory may become full while scanning theoriginals. In this case, the screen prompts you to can

Page 131

1. Press the [Facsimile] key.CES1762. Press the [Clear/Stop] key.CES173• If you cancel sending a fax while broadcasting, only the fax to the current d

Page 132

Specifying the destination using the One Touch buttonsThis section describes how to select a destination registered as a Quick Dial entry using One To

Page 133 - Modifying user entries

1. Press the [Facsimile] key.CES1762. Press the [Address Book] key.CES180If you want to search for a specific entry by its registration number or name

Page 134 - Deleting user entries

Specifying the destination using the broadcast functionYou can send a fax to multiple destinations simultaneously. You can broadcast faxes to a maximu

Page 135

• If you are using a computer running a Windows operating system, the CD-ROM opensautomatically. However, AutoRun may not work under certain operating

Page 136

1. Press the [Facsimile] key.CES1762. Press the [Pause/Redial] key.CES171Useful Sending FunctionsThis section explains some useful fax functions.You c

Page 137 - 3. Using the Printer Function

3. Press the [On Hook Dial] key.CES181"On Hook" appears on the screen.4. Specify the destination using the number keys.5. If you hear a high

Page 138 - Mac OS X 10.5/10.6

5. If you hear a high pitched tone, press the [B&W Start] key.CES1726. Press [TX], and then press the [B&W Start] key.7. Replace the handset.•

Page 139

• Press the [Escape] key to discard the current change and return to the initial screen.• You can change the machine's default [Density] setting

Page 140

• Press the [Escape] key to discard the current change and return to the initial screen.• You can change the machine's default [Resolution] setti

Page 141 - Mac OS X

Using the Fax Function from a Computer (LAN-Fax)This section describes how to use the fax function of the machine from a computer.You can send a docum

Page 142 - If a Paper Mismatch Occurs

4. Click the [Address Book] tab.• From the [View:] list, you can select the type of destinations to display.• [All]: Displays all destinations.• [Grou

Page 143 - Canceling a Print Job

Setting LAN-Fax destinationsItem Setting DescriptionName Required Name of the destination. Can contain up to 32 characters.Company OptionalCompany nam

Page 144

1. Open the LAN-Fax Address Book, select the destination you want to modify from the[User List:], and then click [Edit].2. Modify information as neces

Page 145 - Storing a Locked Print file

3. Select the destination you want to include in the group from [User List:], and then click[Add].To delete a destination from a group, select the des

Page 146 - Printing a Locked Print file

1. Insert the manual CD-ROM into the CD-ROM drive.If you are using a computer running a Macintosh operating system, open "Manuals.htm" from

Page 147 - Deleting a Locked Print file

1. Open the LAN-Fax Address Book, select the destination you want to delete from [UserList:], and then click [Delete].A confirmation message appears.2

Page 148

3. For each field, select an appropriate item from the list.Select [*empty*] for fields for which there is no data to import. Note that [*empty*] cann

Page 149

• Group data cannot be exported or imported.• Up to 1000 destinations can be registered in the LAN-Fax Address Book. If this limit is exceededduring i

Page 150

6. If you want to attach a fax cover sheet, click [Edit Cover Sheet] on the [SpecifyDestination] tab, and then select the [Attach a Cover Sheet] check

Page 151 - (PictBridge)

2. Select the print job you want to cancel, click the [Document] menu, and then click[Cancel].Canceling while sending a faxCancel the fax using the co

Page 152 - Index printing

Settings you can configure for the fax cover sheetsThis section describes the settings you can configure for the fax cover sheets.CES253387612451. Att

Page 153 - Exiting PictBridge

4. User TemplateSelect the template for the cover sheet. There are three templates.5. Buttons• Preview...Click to preview the cover sheet before sendi

Page 154

• For details about settings, see p.193 p.235 "Settings you can configure in the LAN-Fax driver'sproperties".Settings you can configure

Page 155 - Using Various Print Functions

• FineSelect this for a document with small print.• PhotoSelect this for a document with images such as photographs or shaded drawings.4. User CodeIf

Page 156 - Print Output Functions

Receiving a FaxThis section describes fax reception functions.• When receiving an important fax, we recommend you confirm the contents of the received

Page 157

Feature HighlightsThis section provides information about basic usage and some useful functions of the machine.• Certain functions require special mac

Page 158

In this mode, you can use the machine with an external telephone answering device.1. Press the [User Tools] key.CES1842. Press the [ ][ ] keys to sele

Page 159 - 4. Using the Copier Function

4. Press the [B&W Start] key.5. Replace the handset.Receiving a fax in Fax Only modeWhen the reception mode is set to Fax Only mode, the machine a

Page 160

• For details about manually receiving a fax, see p.238 "Receiving a fax in FAX/TEL Manual mode".Receiving a fax in FAX/TAD modeWhen the rec

Page 161

Manual receptionWhen [Automatic POP] is disabled, use the control panel to manually connect to the POP3 serverand check for new e-mails.1. Press the [

Page 162 - Canceling a Copy

Configuring the forwarding conditionsTo specify the forwarding conditions for received faxes, configure the machine as follows:1. Select [Forward] for

Page 163 - 3. Press [Yes]

Forwarding[PrintForwardedFile][PrintReceivedFile]ResultsFailure On OffThe machine prints out a forwarding failure reportand stores the fax in memory f

Page 164

Printing Out Faxes Stored in MemoryThis section describes how to print out received faxes stored in the machine’s memory.• If the machine remains turn

Page 165

• For details about [Paper Tray Priority], see p.274 "System Settings"Receiving or Rejecting Faxes from Special SendersYou can set the machi

Page 166 - Combining Multiple Pages

5. Enter the Special Sender’s fax number (up to 20 characters).6. Enter the administrator password if required.7. Click [Apply].8. Close the Web brows

Page 167

7. Configuring the Machine Using theControl PanelThis chapter describes how to configure and adjust the machine's operational settings using the

Page 168

CES132Preparation for printing via a networkTo use this machine as a printer via network connection:1. Connect the machine to a network.For details, s

Page 169

4. Press the [ ][ ] keys to select the document type of the original, and then press the [OK]key.5. Press the [User Tools] key to return to the initia

Page 170

Menu ChartThis section lists the parameters included in each menu.• Some items might not appear depending on the model type or machine's configur

Page 171 - Making 2-sided Copies

Pause TimeAuto RedialPrint Fax HeaderFax Feature Settings ([User Tools] key setting)Reception SettingsSelect Paper TrayDelete TX Standby FileCommunica

Page 172

Network Settings ([User Tools] key setting)EthernetIPv4 ConfigurationIPv6 ConfigurationPrinting Lists/Reports ([User Tools] key setting)Configuration

Page 173

Admin. Tools LockIPsecFax Number ConfirmationPrinter Feature Settings ([User Tools] key setting)List/Test PrintSystemPCL MenuPS Menu• For details abou

Page 174 - Specifying Scan Settings

Copy SettingsThis section describes how to configure the copy settings.Changing Copy SettingsThe procedure for changing the sort copy setting is provi

Page 175

Copy Setting ParametersThis section describes the copy setting parameters.Select PaperSpecifies the paper size used for printing copies.When a tray is

Page 176

Select this when the original contains both text and photographs or pictures.DensitySpecifies the image density for photocopying.Default: • (Lightest

Page 177 - 5. Using the Scanner Function

Select this to photocopy four pages of an original onto a single sheet of paper.When selecting this option, also select the orientation and layout.• P

Page 178 - [Admin. Tools]

Sets the machine to copy the front and back sides of an ID card, or other small document,onto the front of a single sheet of paper.Note that enabling

Page 179 - Registering Scan Destinations

Printing confidential documents1. Use the printer driver to send a print job as a Locked Print file from a computer.For details, see p.143 "Stori

Page 180

CES125• Top to TopCES126• Top to BottomCES127• Top to BottomCES1287. Configuring the Machine Using the Control Panel2587

Page 181

Scanner SettingsThis section describes how to configure the scanner settings.Changing Scanner SettingsThe procedure for changing the file type setting

Page 182

Scanner Setting ParametersThis section describes the scanner setting parameters.Scan SizeSpecifies the scanning size according to the size of the orig

Page 183

ResolutionSpecifies the resolution for scanning the original.Default: [300 × 300dpi]• 100 × 100dpi• 150 × 150dpi• 200 × 200dpi• 300 × 300dpi• 400 × 40

Page 184 - Modifying Scan Destinations

Fax Transmission SettingsThis section describes how to configure the fax transmission settings.Changing Fax Transmission SettingsThe procedure for set

Page 185 - Deleting Scan Destinations

Fax Transmission Setting ParametersThis section describes fax transmission setting parameters.Immediate TXSets the machine to send a fax immediately w

Page 186

Auto RedialSets the machine to redial the fax destination automatically when the line is busy or a transmissionerror occurs, if the machine is in Memo

Page 187

Fax Feature SettingsThis section describes how to configure the fax feature settings.Changing Fax Feature SettingsThe procedure for setting the tray f

Page 188

• Fax OnlyThe machine automatically answers all incoming calls in fax reception mode.• FAX/TEL(Mnl.)The machine rings when it receives incoming calls.

Page 189

• Authorized ReceptionSets the machine to receive (or reject) faxes only from the programmed Special Senders. Thishelps you screen out unwanted docume

Page 190

CES103Preparation for making enlarged or reduced copiesTo always enlarge or reduce copies:1. Configure the machine's default [Reduce/Enlarge] set

Page 191

Sets the machine to store the faxes in memory for printing or delete them after forwarding.This setting appears only for the Type 2 model.Default: [Of

Page 192 - Specifying the Scan Settings

To delete a fax job, select the desired job, and then select [Yes]. Selecting [No] exits to theprevious level of the menu tree without deleting the fa

Page 193

Specifies the reception speed for the fax modem.Default: [33.6 Kbps]• 33.6 Kbps• 14.4 Kbps• 9.6 Kbps• 7.2 Kbps• 4.8 Kbps• 2.4 Kbps• JBIGEnables transm

Page 194 - Adjusting image density

• Do not Print• Print Fax JournalSets the machine to print a fax journal automatically for every 50 fax jobs (both sent andreceived).The fax journal w

Page 195 - Specifying resolution

Fax Address Book SettingsThis section describes the fax Quick Dial/Speed Dial settings.Registering Fax Destinations in Fax Quick Dial/Speed DialRegist

Page 196 - Scanning from a Computer

Specifies the name for Speed Dial entries. The name can contain up to 20 characters.Fax Address Book Settings2737

Page 197

System SettingsThis section describes the machine's operational settings.Changing System SettingsThe procedure for changing the volume of the pan

Page 198

Specifies the volume of the beep that sounds when a key is pressed.• Off• Low• Middle• High• Ring VolumeSpecifies the volume of the ring when a call i

Page 199

• Middle• HighTray Paper Settings• Paper Type: Tray 1Specifies the paper type for tray 1.Default: [Middle Thick Paper]Thin Paper, Plain Paper, Middle

Page 200

A4, B5 JIS, A5, B6 JIS, A6, 8 1/2 x 14, 8 1/2 x 11, 5 1/2 x 8 1/2, 7 1/4x10 1/2, 8 x13, 8 1/2 x 13, 8 1/4 x 13, 16K, 4 1/8 x 9 1/2, 3 7/8 x 7 1/2, C5

Page 201 - 6. Using the Fax Function

1. Configure the machine's default [Reduce/Enlarge] setting.For details, see p.253 "Copy Settings".To use this function for the current

Page 202

If [Auto] is selected for [Select Paper Tray] under fax feature settings, and both tray 1and tray 2 contain paper of the same size, the machine starts

Page 203 - Setting the Date and Time

Default: 30 seconds• 5 to 60 seconds, in increments of 1 second• Fixed USB PortSpecifies whether the same printer/LAN-Fax driver can be used for multi

Page 204

(New), , , , , (Needs replacing)• Cyan: (New), , , , , (Needs replacing)• Yellow: (New), , , , , (Needs replacing)• Other SuppliesDisplay

Page 205 - Registering Fax Destinations

• Off• Lvl.1: WeakSelect this mode if printouts are blurred.• Lvl.2: MediumSelect this mode if printouts are curled and/or blurred. Note that if you s

Page 206 - Modifying fax destinations

Low toner level notification will be made when the number of pages that can be printed withthe remaining toner is approximately 300.• NormalLow toner

Page 207 - Deleting fax destinations

Network SettingsThis section describes the network settings.Changing Network SettingsThe procedure for changing the network speed is provided as an ex

Page 208

Displays the machine's MAC address.• Ethernet SpeedDisplays the current Ethernet speed setting.• 100Mbps Full Duplex• 100Mbps Half Duplex• 10Mbps

Page 209

Specifies the machine's subnet mask when DHCP is not used.Use this menu to check the current subnet mask when DHCP is used.Default: XXX.XXX.XXX.X

Page 210

• Prefix LengthSpecifies the prefix length, using a value between 0 and 128.• Gateway AddressSpecifies the IPv6 address of the default gateway. Can co

Page 211 - Sending a Fax

Printing Lists/ReportsThis section describes the types of reports that can be printed.Printing the Configuration PageFollow the procedure below to pri

Page 212

CES124Change the machine's default setting to apply 2-sided copying.Preparation for making 2-sided copies1. Configure the [2 Sided Copy] setting

Page 213

Fax Speed Dial Dest. ListPrints a list of Speed Dial entries.• Sort by Speed Dial No.Prints the list with the entries sorted by Speed Dial registratio

Page 214

Shows the version of the machine's bootloader.• Firmware VersionShows the version of the machine's firmware.• Engine FW VersionShows the ver

Page 215 - Canceling a fax

• Total Counter• Printer• Coverage• Economy Color Prints• Scanner• Facsimile• Copier• Duplex• No.of Toner (High Yield /Low Yield)System SettingsShows

Page 216

• Manual Address• Prefix Length• DNS Method• Primary DNS Server• Secondary DNS Server• Domain Name• Default Gateway• Gateway (Manual Addr.)Internet Fa

Page 217

Communication TypeShows the following information:• Transmission: a fax was sent.• Reception: a fax was received.• LAN-Fax: a fax was sent by LAN-Fax.

Page 218

TypeShows the following information:• Redial: sending was done by automatic redial.• Broadcast: sending was done by broadcast.• LAN-Fax: sending was d

Page 219

Color B&WShows whether scanning was performed in color or black and white.File FormatShows the file format.ResultsShows whether the transmission s

Page 220 - Useful Sending Functions

Administrator SettingsThis section describes administrator settings.Changing Administrator SettingsThe procedure for changing the start-up mode after

Page 221

Specifies the date of the machine’s internal clock.Only dates that correspond with the year and month can be set. Incompatible dates will berefused.De

Page 222

Default: [PSTN]• PSTN• PBXPBX Access NumberSpecifies the dial number to access the outside line when the machine is connected to a PBX.Make sure that

Page 223 - Specifying the resolution

TABLE OF CONTENTS1. Guide to the MachineIntroduction...

Page 224

TWAIN scanning is available with both USB and network connections.Scanning using the control panelScanning using the control panel allows you to send

Page 225

• On (30 seconds)• EnergySaverMode 2The machine enters Energy Saver mode 2 after the period of time specified for this setting ispassed. The machine c

Page 226 - Registering destinations

Admin. Tools LockSpecifies a four-digit password for accessing the [Address Book], [Network Settings], and [Admin.Tools] menus.Do not forget this pass

Page 227 - Modifying destinations

Printer Feature SettingsThis section describes the printer feature settings.• Printer feature settings are only available for the Type 2 model.Changin

Page 228 - Registering groups

• Config. PagePrints general information and the current configurations of the machine.• Menu ListPrints the machine's function menus.• Test Page

Page 229 - Modifying groups

• Short Edge Bind• Blank Page PrintSets the machine to print blank pages.When cover sheet printing is enabled from the printer driver, cover sheets ar

Page 230

• Point SizeSpecifies the point size for the default font.This setting is effective only for a variable-space font.Default: 12.00 points• 4.00 to 999.

Page 231

• ResolutionSpecifies the print resolution in dots per inch.Default: [600 × 600 1bit]• 600 × 600 1bit• 600 × 600 2bit• 600 × 600 4bitPS MenuSpecifies

Page 232

8. Configuring the Machine Using WebImage MonitorYou can check the machine's status or change its settings by accessing the machine directly usin

Page 233

• For details about configuring the machine using the control panel, see p.247 "Basic OperationUsing the Menu Screen".• For details about TC

Page 234 - Editing a Fax Cover Sheet

Displaying Top PageWhen you access the machine using Web Image Monitor, the top page appears in your browser'swindow.1. Launch the Web browser.2.

Page 235

2. Specify the network settings, such as the machine's IP address.For details, see p.74 "Configuring the Machine".3. Install the scanne

Page 236

4. Main areaDisplays the contents of the item selected in the menu area.Information in the main area is not automatically updated. Click [Refresh] at

Page 237

Checking the System InformationClick [Home] to display the main page of Web Image Monitor. You can check the current systeminformation on this page.Th

Page 238

Item DescriptionCyan Shows the amount of cyan toner remaining.Waste Toner Bottle Shows the remaining life of the waste toner bottle, as "Status O

Page 239 - Receiving a Fax

Page CounterItem DescriptionPrinter Shows the following for pages printed using the printer function:• Total number of pages• Number of color pages• N

Page 240

Item DescriptionFax Shows the following for public telephone line faxes:• Total number of pages sent and received• Number of pages sent• Number of pag

Page 241

Economy Color PrintsItem DescriptionEconomy Color Prints(Color)Shows the number of pages printed in Economy Color Printing mode usingthe printer funct

Page 242 - Receiving an Internet Fax

Checking the Machine InformationClick the [Machine Information] tab on the main page to display machine information.Machine InformationItem Descriptio

Page 243

Configuring the System SettingsClick [System Settings] to display the page for configuring the system settings.This page contains the following tabs:

Page 244

Configuring the Paper SettingsClick the [Tray Paper Settings] tab on the system settings page to configure the paper settings.Tray 1Item DescriptionPa

Page 245

Bypass TrayItem DescriptionPaper Size Select the paper size for the bypass tray from the following:A4, B5 JIS, A5, B6 JIS, A6, 8 1/2 × 14, 8 1/2 × 11,

Page 246

CES187Preparation for sending scanned files to an FTP server1. Connect the machine to the network.For details, see p.69 "Connecting with a Networ

Page 247

• The information about tray 2 appears only when it is installed.Specifying the Size of Paper for Printing CopiesClick the [Copier] tab on the system

Page 248 - Limiting the incoming faxes

Select Paper TrayItem DescriptionSelect Paper Tray Select the tray for printing faxes from the following: [Auto], [Tray 1], or[Tray 2].If [Auto] is se

Page 249 - Control Panel

Item DescriptionPrint Automatically Select whether the faxes received into the machine’s memory are printedautomatically or stored for later manual pr

Page 250

Item DescriptionReceive Conditions Specifies whether to receive or reject faxes from the programmed SpecialSenders.• Special SenderReceive faxes from

Page 251 - Menu Chart

Priority TrayItem DescriptionPrinter Select the tray that the machine uses first for printer jobs from tray 1 or tray2.If automatic tray selection is

Page 252

Toner SavingItem DescriptionToner Saving Enable this setting to print using a reduced amount of toner when printingout copies.Configuring the I/O Time

Page 253

Item DescriptionLocked Print Timeout(seconds)Specifies how many seconds the machine holds a new Locked Print file,when the machine cannot store any mo

Page 254

Registering DestinationsScan and fax destinations can be registered using Web Image Monitor.A maximum of 100 scan destinations and 200 fax destination

Page 255 - Copy Settings

Registering Fax Special SendersFax Special Senders can be registered using Web Image Monitor.A maximum of 30 Special Senders be registered.• For detai

Page 256 - Copy Setting Parameters

Restricting Machine Functions According toUserYou can set the machine to require a user code when someone tries to use certain machine functions.• Thi

Page 257

4. Register the destinations to the Address Book using Web Image Monitor.For details, see p.177 "Registering Scan Destinations".Sending scan

Page 258

Configuring the Network SettingsClick [Network Settings] to display the page for configuring the network settings.This page contains the following tab

Page 259

Item DescriptionGateway Enter the IPv4 address of the network gateway.Configuring the IPv6 SettingsClick the [IPv6 Configuration] tab on the network s

Page 260 - • Top to Bottom

Item DescriptionLink-local Address Displays the link local address of the machine. The link local address is anaddress that is valid only inside the l

Page 261 - Scanner Settings

Network Print SettingItem DescriptionIPP Select to enable network printing using Internet Print Protocol (via TCP port631/80).FTP Select to enable net

Page 262 - Scanner Setting Parameters

DNSItem DescriptionDNS Method Select whether to specify domain name servers manually or receive DNSinformation from the network automatically. When se

Page 263

E-mail Notification 1/E-mail Notification 2Item DescriptionDisplay Name Enter a sender name for notification e-mail. Can contain up to 32characters.E-

Page 264 - Fax Transmission Settings

SNMPItem DescriptionSNMP Select whether to enable the machine to use SNMP services.TrapItem DescriptionTarget Trap Select whether to enable the machin

Page 265

Item DescriptionContact Enter the contact information of the machine. The contact informationentered here is displayed on the main page. Can contain u

Page 266

Item DescriptionDevice E-mail Address Enter the machine’s e-mail address.This address is used as the sender's address of e-mail messages sent fro

Page 267 - Fax Feature Settings

Item DescriptionAuthentication Select an authentication method from the following:[None]: Password will not be encrypted.[APOP Authentication]: Passwo

Page 268

3. Configure the time and date.For details, see p.201 "Setting the Date and Time".4. Register the destinations to the Address Book using the

Page 269

Item DescriptionPOP Server: E-mailReception SettingSelect whether to leave or delete e-mails in the POP3 server after receivingthem.[No]: Delete e-mai

Page 270

Configuring the IPsec SettingsClick [IPsec Settings] to display the page for configuring the IPsec settings.This page contains the following tabs: [IP

Page 271

• For details about which ICMP message types will be bypassed when setting [All ICMP Bypass] to[Inactive], see Web Image Monitor Help.Configuring the

Page 272

IP Policy SettingsItem DescriptionNo. Specify a number between 1 and 10 for the IPsec policy. The number youspecify will determine the position of the

Page 273

Item DescriptionAction Specify how the IP packets are processed from the following:• [Allow]: IP packets are both sent and received without IPsec appl

Page 274 - Fax Address Book Settings

Item DescriptionAuthenticationAlgorithm for ESPSpecify the authentication algorithm to be applied when [ESP] is selectedfor [Security Protocol] from t

Page 275

• For details about IPsec, see p.427 "Transmission Using IPsec".8. Configuring the Machine Using Web Image Monitor3448

Page 276 - System Settings

Printing Lists/ReportsClick [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] toprint out informati

Page 277

• Reports will be printed on A4 or Letter size paper. Load one of these sizes of paper into the traybefore printing reports.• For details about automa

Page 278

Configuring the Administrator SettingsClick [Administrator Tools] to display the page for configuring the administrator settings.This page contains th

Page 279

CES191Preparation for sending faxes from a computer connected via USB1. Connect the machine to a computer using a USB cable.For details, see p.67 &quo

Page 280

• For details about the SMTP settings, see p.335 "Configuring the SMTP Settings".Resetting the Machine’s SettingsClick the [Reset Settings]

Page 281

• When sending the machine for repair, it is important that you create backup files in advance. Themachine's settings are returned to the default

Page 282

• [Back up IPsec Settings] appears only when a password is specified in [Administrator Password].Restoring the Machine's Settings from a Backup F

Page 283

Configuring the Date and Time SettingsClick the [Set Date/Time] tab on the administrator settings page to configure the date and time settings.Set Dat

Page 284

Energy Saver ModeItem DescriptionEnergy Saver Mode 1 Select [Active] to set the machine to enter Energy Saver mode 1 if themachine has been idle for a

Page 285 - Network Settings

9. TroubleshootingThis chapter provides a guide for solving problems in operating the machine.OverviewTroubleshooting is divided into the following se

Page 286

Common ProblemsThis section describes how to troubleshoot common problems that may occur while operating themachine.Problem Possible cause SolutionThe

Page 287

• If any of these problems persist, turn off the power, pull out the power cord, and contact your salesor service representative.Common Problems3559

Page 288

Paper Feed ProblemsIf the machine is operating but paper will not feed or paper jams occur frequently, check the condition ofthe machine and paper.Pro

Page 289 - Printing Lists/Reports

Problem SolutionMultiple sheets of paper are fed atone time.• Fan the paper well before loading. Also make sure thatthe edges are even by tapping the

Page 290

Guide to ComponentsThis section lists the names and functions of the parts of this machine.Exterior: Front ViewCES1511. ADF (Auto document feeder) Cov

Page 291

Problem SolutionImages are printed diagonally to thepages.CER091If there are gaps between the paper and the paper guides,adjust the paper guides to re

Page 292

CES1501231. Fusing UnitIf paper is jammed in the fusing unit, see p.359 "If paper jams inside the fusing unit".2. TrayIf paper is jammed in

Page 293 - Reading the Fax Journal

1. Pull the opening lever on the front cover, and then carefully lower the front cover.CES1412. Lower the fusing unit lever, and pull out the jammed p

Page 294

CES1453. Pull up the fusing unit levers.CES2584. Using both hands, carefully push up the front cover until it closes.CES142• When closing the front co

Page 295 - Reading the Scanner Journal

1. Pull the opening lever on the front cover, and then carefully lower the front cover.CES1412. Pull out the jammed paper carefully.CES083If paper has

Page 296

3. Using both hands, carefully push up the front cover until it closes.CES142• Do not pull out the paper tray (Tray 1).• If paper is jammed in tray 2

Page 297 - Administrator Settings

2. Carefully remove any paper that is jammed under the transfer unit.CER046If you cannot find the jammed paper, look inside the machine.3. Using both

Page 298

1. Open the ADF cover.CES1002. Gently pull the jammed original to remove it. Be careful not to pull the original too hard,as it may rip.CES1013. If yo

Page 299

4. Lift the paper feed roller slightly and pull it out toward you.CES1135. Gently pull the jammed original to remove it.CES1146. If you cannot pull ou

Page 300

7. Gently pull the jammed original to remove it.CES1218. Put the paper feed roller back in with the roller part facing downwards.CES1159. Lower the le

Page 301

8. Tray 2 (option)This tray can hold up to 500 sheets of plain paper.9. Bypass TrayLoad paper here sheet by sheet.10. Control PanelContains a screen a

Page 302 - Printer Feature Settings

10. Close the ADF cover.CES10211. Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed originalto remove it.Be careful

Page 303

Print Quality ProblemsThis section describes likely causes of and possible solutions for problems with print quality.Checking the Condition of the Mac

Page 304

Printer ProblemsThis section describes printing problems and possible solutions.Problem SolutionAn error occurs.If an error occurs when printing, chan

Page 305

Problem SolutionA Locked Print file is canceled.• The machine already has 5 jobs or 5 MB of Locked Printdata. Print or delete an existing Locked Print

Page 306

Problem SolutionThe whole printout is blurred.• Paper is damp. Use paper that has been stored properly.See p.86 "Paper and Other Media".• Se

Page 307 - Image Monitor

Printed Colors Do Not Match Displayed ColorsIf the colors of images displayed on the computer screen do not match print results, the cause may beone o

Page 308 - Using the Menu Screen"

Copier ProblemsThis section describes photocopy problems and possible solutions.Problem SolutionPhotocopied pages are not incorrect order.On the contr

Page 309 - Displaying Top Page

Problem SolutionPhotocopied paper is dirty.• Image density is too high.Adjust the image density. See p.172 "Adjusting ImageDensity".• Toner

Page 310

Scanner ProblemsThis section describes scanner problems and possible solutions.Problem SolutionThe machine does not start scanning.The ADF or ADF cove

Page 311

Fax ProblemsThis section describes fax problems and possible solutions.When an error code appears on the fax journal or transmission status reportThe

Page 312

6. External Telephone ConnectorFor connecting an external telephone.7. USB PortFor connecting the machine to a computer using a USB cable.8. Ethernet

Page 313

Error Code Solution1XXX32 to 1XXX84An error occurred while sending a fax.• Confirm that the telephone line is properly connected tothe machine.• Disco

Page 314

Error Code Solution3XXX11 Connection to the server failed while sending an Internet Fax.• Confirm that the network cable is properly connected tothe m

Page 315

Error Code Solution4XXX21 Connection to the server failed while receiving an Internet Fax.• Confirm that the network cable is properly connected tothe

Page 316

Error Code Solution4XXX43 A TIFF file could not be received via Internet Fax properly.• The compression method of the received TIFF file wasother than

Page 317 - Configuring the Sound Volume

Problem SolutionCannot print received faxes.• The paper tray is empty. Load paper in the paper tray.See p.99 "Loading Paper".• The paper tra

Page 318

Error and Status Messages on the ScreenThis section describes the meaning of messages that appear on the screen and what to do when aparticular messag

Page 319

Message Causes SolutionsADF OriginalMisfeedOpen ADF CoverandRemove paper.An original has been jammedinside the ADF.• Remove jammed originals, and then

Page 320 - Configuring the Fax Settings

Message Causes SolutionsCannot copy.Set Original to ADF2-in-1, 4-in-1, or 2-sided copycould not be performedbecause the originals were notplaced in th

Page 321

Message Causes SolutionsDial Failed The fax could not be sent.• Confirm that the fax number youdialed is correct.• Confirm that the destination is a f

Page 322

Message Causes SolutionsIndep.Sply.Toner: XA non-supported print cartridgeis installed for the indicatedcolor.Remove and replace it with a printcartri

Page 323 - Specifying the Priority Tray

CES118InteriorCES1331. Print CartridgesLoad from the machine rear, in the order of cyan (C), magenta (M), yellow (Y), and black (K). Messagesappear on

Page 324

Message Causes SolutionsMemory Overflow• The machine's memoryreached capacity whilescanning the first page ofthe original to store a faxjob in me

Page 325

Message Causes SolutionsOut of Paper: XThe indicated tray has run out ofpaper.Load paper to the indicated tray. See p.99"Loading Paper".Out

Page 326

Message Causes SolutionsServer ConnectionFailedA scanned file could not be sentbecause the destination couldnot be reached.Confirm that the destinatio

Page 327 - Registering Destinations

Message Causes SolutionsToner Set Error: XThe print cartridge has not beeninstalled or has not beeninstalled correctly.Reinstall the print cartridge.

Page 328 - Special Senders"

Message Causes SolutionsUSB MemoryOverflow Press ClearkeyThe Scan to USB function failedbecause there was not enoughmemory on the USB flash disk.Use a

Page 329

Replacing Print Cartridges• Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will igniteon contact with naked fl

Page 330 - Checking the Network Status

• If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consulta doctor if necessary.• If toner or used toner is

Page 331 - Configuring the IPv6 Settings

CER088• Do not touch the ID chip on the side of the print cartridge as indicated in the illustration below.CES032• When removing print cartridges, be

Page 332

CES1382. Carefully lift out the print cartridge vertically, holding its center.From the rear, the print cartridges are installed in the order of cyan

Page 333 - Configuring the DNS Settings

4. Hold the print cartridge and shake it from side to side five or six times.CER236Even distribution of toner within the bottle improves print quality

Page 334

Multi-access...

Page 335 - Configuring the SNMP Settings

Control PanelThis section describes the names and usage of the parts of the control panel.• The actual control panel may look different from the illus

Page 336

CES1408. Put the cover that you removed in step 5 on the old print cartridge. Then, put the old printcartridge into the bag, and then put it into the

Page 337 - Configuring the SMTP Settings

Replacing the Waste Toner Bottle• Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an openflame.• Wait at least

Page 338 - Configuring the POP3 Settings

• Make sure the transfer unit is installed. If the transfer unit is not installed, install it before turning onthe power.• Comply with the waste toner

Page 339

4. Hold the center of the waste toner bottle, and then carefully pull it partially out withouttilting it.CES0735. Pull the waste toner bottle halfway

Page 340

CES0766. Close the bottle cap.CER039CER0897. Hold the center of the new waste toner bottle, and then carefully insert it halfway into themachine body.

Page 341

CES078To prevent the waste toner bottle touching the intermediate transfer unit (the position shown by thearrow in the illustration below), do not lif

Page 342 - Configuring the IPsec Policy

9. Place the transfer unit down on the front cover.CES08110. Slide the transfer unit along the guide rails into the machine. When it stops, push on th

Page 343

10. MaintenanceThis chapter describes how to maintain the machine.CleaningCautions to Take When Cleaning• Do not remove any covers or screws other tha

Page 344

Cleaning the Toner Density SensorClean the machine when the error message instructing you to do so appears.This procedure explains how to clean the to

Page 345

3. Slide the toner density sensor lever once to the left.CER056Slide the lever only once.4. Carefully insert the print cartridge removed in step 2 ver

Page 346

• Fax mode: select Standard, Detail, or Photo.6. [User Tools] keyPress to display the menu for configuring the machine's system settings.7. [Copy

Page 347

Cleaning the Friction Pad and Paper Feed RollerIf the friction pad or paper feed roller is dirty, a multi-feed or jam might occur. In this case, clean

Page 348

4. Wipe the friction pad with a damp cloth.CER0585. Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a drycloth to

Page 349

7. Reload the removed paper into the tray, and then push the tray carefully into the machineuntil it clicks into place.CES0628. Insert the plug of the

Page 350

• Do not put your hands inside the machine when the input tray is removed. Some internal partsbecome hot and are a burn hazard.• Do not use chemical c

Page 351

4. Wipe the inside of the paper tray with a cloth.CER2175. Push the metal plate down until it clicks into place to lock it.CER0316. Reload the removed

Page 352

7. Pull the opening lever on the front cover, and then carefully lower the front cover.CES141Be sure to set the registration roller in the position sh

Page 353

Cleaning the Exposure GlassThe following procedure describes how to clean the exposure glass.1. Lift the ADF.Be careful not to hold the input tray whe

Page 354

Moving the MachineThis section provides cautions that you must follow when moving the machine both short and longdistances.• If you have to move the m

Page 355 - 9. Troubleshooting

Moving over a Short Distance• Do not remove the print cartridges when moving the machine.1. Be sure to check the following points:• The power switch i

Page 356 - Common Problems

1. Be sure to check the following points:• The power switch is turned off.• The power cord is unplugged from the wall outlet.• All other cables are un

Page 357

• Scanner mode: select from 5 levels of density.• Fax mode: select from 3 levels of density.21. [Reduce/Enlarge] key• Copier mode: press to specify th

Page 358 - Paper Feed Problems

DisposalAsk your sales or service representative for information about correct disposal of this machine.10. Maintenance41810

Page 359

If the Machine is Not Going to Be Used for aLong TimeIf the machine is going to be inactive for a long time, follow the procedure shown here.• It is d

Page 360 - Removing Printing Jams

3. Pull the opening lever on the front cover, and then carefully lower the front cover.CES1414. Lower the fusing unit lever.CES2575. Close the front c

Page 361

1. Plug in the power cable.2. Pull the opening lever on the front cover, and then carefully lower the front cover.CES1413. Pull up the fusing unit lev

Page 362

Where to InquireContact your sales or service representative for further information about topics covered in this manualor to inquire about topics not

Page 363 - If paper jams inside a tray

Consumables• Our products are engineered to meet high standards of quality and functionality, and werecommend that you use only the expendable supplie

Page 364

• The actual number of printable pages varies depending on the image volume and density, numberof pages printed at a time, paper type and paper size u

Page 365

11. AppendixFunctions and Network Settings Available inan IPv6 EnvironmentThe functions and network settings of this machine that are available in an

Page 366 - Removing Scanning Jams

Web Image MonitorAllows you to check the machine's status and configure its settings using a Web browser.Configuration PagePrints a configuration

Page 367

Transmission Using IPsecFor securer communications, this machine supports the IPsec protocol. When applied, IPsec encryptsdata packets at the network

Page 368

• For details about what to do when the Alert indicator is flashing or lit, see p.383 "Error and StatusMessages on the Screen".• For details

Page 369

AH ProtocolThe AH protocol provides secure transmission through authentication of packets only, includingheaders.• For successful authentication, the

Page 370

Encryption Key Exchange Settings Configuration FlowThis section explains the procedure for specifying encryption key exchange settings.Machine PC1. Se

Page 371 - Print Quality Problems

Specifying IPsec Settings on the ComputerSpecify exactly the same settings for IPsec SA settings on your computer as are specified for the IPsecSettin

Page 372 - Printer Problems

22. Select "My IP Address" in "Source address", and then click [Next].23. Select "A specific IP Address" in "Destin

Page 373

[58] as the protocol number for the "Other" target protocol type, and then set [Negotiate security]to [Permit].38. Click [OK].39. Click [Clo

Page 374

Specifications of the MachineThis section lists the machine's specifications.General Function SpecificationsConfigurationDesktopPrint processLase

Page 375

• Tray 2 (option)500 sheets (80 g/m2, 20 lb.)• Bypass trayOne sheet (80 g/m2, 20 lb.)ADF capacity35 sheets (80 g/m2, 20 lb.)Paper weight• Tray 160 to

Page 376 - Copier Problems

Printer Function SpecificationsPrinting speed• Type 1 modelBlack and white: 16 pages per minute (A4/Letter)Color: 16 pages per minute (A4/Letter)• Typ

Page 377

Printing: 600 × 600 dpi• ADFScanning: 600 × 300 dpiPrinting: 600 × 600 dpiGradationScanning: 256 levels (1 dot)Printing: Two-value (1 dot)First copy s

Page 378 - Scanner Problems

600 × 600 dpiMaximum resolution when scanning from a computer (TWAIN)• Exposure glass19200 × 19200 dpi• ADF600 × 600 dpiMaximum resolution when scanni

Page 379 - Fax Problems

1. Guide to the Machine421

Page 380

Fax Function SpecificationsFax transmission and receptionAccess line• Public switched telephone networks (PSTN)• Private branch exchange (PBX)Transmis

Page 381

SMTP, TCP/IP• ReceptionPOP3, TCP/IPTransmission functionE-mailE-mail formatSingle/Multi-part, MIME ConversionAttached file forms (transmission): TIFF-

Page 382

• Original sizeA4• Resolution (dpi)200 × 100, 200 × 20011. Appendix44011

Page 383

Specifications of OptionsThis section lists the specifications of the various options.Paper Feed Unit TK1010Paper capacity500 sheetsPaper sizeA4, Lett

Page 384

Electromagnetic InterferenceIf this machine is located close to another electronic device, both devices may malfunction dueelectromagnetic interferenc

Page 385

Copyright Information about InstalledApplicationsexpatCopyright (c) 1998, 1999, 2000 Thai Open Source Software Centre, Ltd. and Clark Cooper.Copyright

Page 386

11. Appendix44411

Page 387

INDEX 2 in 1...25, 1642-sided copy...26, 1694

Page 388

EE-mail notification 1...332E-mail notification 2...332Economy color

Page 389

LLabel paper...90LAN-Fax...32, 223, 230, 234LAN-Fax drive

Page 390

2. Getting StartedThis chapter describes procedures for installing and configuring the machine, connecting options to themachine, and handling paper.I

Page 391

Power on...56Power socket...35Powe

Page 392

System...300, 333System auto reset timer...295System informa

Page 393

MEMO450

Page 394

MEMO451

Page 395 - Replacing Print Cartridges

MEMO452 EN GB EN US M1008604A

Page 396

© 2011

Page 397

Operating Instructions User GuideM100-8604AEN GB EN US

Page 398

• Keep the machine in an area that is within optimum environmental conditions. Operating themachine in an environment that is outside the recommended

Page 399

CES195Optimum Environmental ConditionsPermissible and recommended temperature and humidity ranges are as follows:CER119• White area: Permissible Range

Page 400

• Areas directly exposed to radiant heat from heaters• Locations near air conditioners, heaters, or humidifiers• Locations near other electronic equip

Page 401

• If metal objects, or water or other fluids fall inside this machine, you must turn off its powerimmediately. After turning off the power, be sure to

Page 402

3. Using the Printer FunctionConfiguring Option and Paper Settings...

Page 403

• If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consulta doctor if necessary.• If toner or used toner is

Page 404 - Leave the bottle cap open

• Do not touch the ID chip on the side of the print cartridge as indicated in the illustration below.CES0321. Remove the plastic bag.2. Lift the machi

Page 405

4. Open the ADF cover.CES0485. Move the lever slightly to the machine rear, and then pull it up to unlock the paper feedroller.CES0396. Lift the paper

Page 406

7. Pull the protective sheet to remove it.CES0478. With the roller part facing downwards, insert the tip of the paper feed roller into theopening of t

Page 407

10. Lower the lever until it clicks into place.CES11611. Close the ADF cover.CES04912. Pull the opening lever on the front cover, and then carefully l

Page 408

13. Pull the tapes gently upward and remove them from the machine at the same time.CES16214. Pull up the fusing unit levers.CES25815. Using both hands

Page 409 - Cleaning

CES26117. Remove the protection tapes.CES14918. Lift out print cartridges and shake them from side to side. The black print cartridge comeswith a prot

Page 410

CES031Shake each print cartridge from side to side five or six times.CER10119. Check the toner color and corresponding location, and then carefully in

Page 411

20. Using both hands, hold the center of the top cover and close the cover carefully. Becareful not to trap your fingers.CES14021. Apply the indicated

Page 412

• Do not use extension cords. Doing so could result in fire or electric shock.• Do not use power cords that are damaged, broken, or modified. Also, do

Page 413

Copying Both Sides of an ID Card onto One Side of Paper...166Making 2-sided Copies...

Page 414

1. Plug in the power cord.CES0662. Insert the plug of the power cord into the wall socket securely.3. Turn the power switch to ” On”.CES065The Power i

Page 415

• For details about [Function Priority], see p.295 "Administrator Settings".Initial SetupWhen you turn on the machine for the first time, a

Page 416 - Cleaning the Exposure Glass

• For details about entering characters, see p.127 "Entering Characters".• For details about [Admin. Tools], see p.295 "Administrator S

Page 417 - Moving the Machine

CES176Function PriorityBy default, copy mode is selected when the machine is turned on, or if the preset [System AutoReset Timer] time passes with no

Page 418 - Moving over a Long Distance

• If the machine is in Energy Saver mode 2 for 24 hours continuously, the machine automaticallyreturns to normal state and performs self-maintenance.•

Page 419

Current job Job that you want to execute simultaneouslyPrinting• Scanning *2• Fax memory reception• Fax memory transmission *3• Fax immediate transmis

Page 420 - Disposal

Current job Job that you want to execute simultaneouslyScanning a fax into themachine's memory beforetransmission• Printing• Printing a fax recei

Page 421 - Long Time

Current job Job that you want to execute simultaneouslyInternet Fax transmission• Printing *5• Fax memory reception• Fax memory transmission• Fax imme

Page 422

*5Printing may be canceled if [Gradation:] is set to [Standard] or [Fine] (PCL/DDST printer driver), or whenprinting from the PostScript 3 printer dri

Page 423

Connecting the MachineThis section describes connecting the machine to a computer and a telephone line.Connecting with a Computer Using a USB Cable• U

Page 424 - Where to Inquire

Configuring Transmission Settings...234Receiv

Page 425 - Consumables

4. Attach the cable cover.CES094• For details about installing printer drivers for USB connection, see the instructions provided on thedriver CD-ROM.C

Page 426 - Waste Toner Bottle

3. When a digital camera is not connected to the machine, store the USB cable in a locationwhere it will not be damaged.• For details about the printi

Page 427

2. Connect the Ethernet cable to the Ethernet port.CES0933. Connect the other end of the cable to the network (e.g., a network hub).4. Attach the cabl

Page 428

Connecting to a Telephone LineYou can connect the machine to the public switched telephone network (PSTN) directly or through aprivate branch exchange

Page 429 - Transmission Using IPsec

2. Connect a telephone line cord to LINE.CES0413. If using an external telephone, connect the telephone to TEL.CES0404. Pass the telephone line cord t

Page 430 - Security Association

5. Hook the tabs of the cable cover into the openings of the machine.CES0466. Attach the cable cover in place.CES094• After connecting the machine to

Page 431

Configuring the MachineThis section describes configuring the settings required to use the machine on a network and as a faxmachine.Configuring the IP

Page 432

• You can press the [Escape] key to exit to the previous level of the menu tree.• A password for accessing the [Network Settings] menu can be specifie

Page 433

8. Enter the machine’s IPv4 address using the number keys, and then press the [OK] key.Press the [ ] [ ] keys to move between fields.9. Press the [ ]

Page 434

Setting the machine to receive an IPv6 address automatically• A DHCP server is required on the network for the machine to receive an IPv6 addressautom

Page 436

Assigning the machine's IPv6 address manually• The IPv6 address assigned to the machine must not be used by any other device on the samenetwork.1

Page 437

• For details about turning the machine on and off, see p.56 "Turning the Power on".• For details about printing configuration page, see p.2

Page 438

Selecting the telephone network connection typeSelect the type of connection to the telephone network.There are two types: public switched telephone n

Page 439

1. Press the [User Tools] key.CES1842. Press the [ ] [ ] keys to select [Admin. Tools], and then press the [OK] key.3. If you are requested to enter a

Page 440 - Fax Function Specifications

Sharing the Printer on a NetworkThis section describes how to configure this machine as a Windows network printer.The network printer is configured to

Page 441

Installing OptionThis section describes how to install the optional paper feed unit.Installing the Paper Feed Unit (Tray 2)• Touching the prongs of th

Page 442 - 200 × 100, 200 × 200

1. Check that the package contains paper feed unit.CER0042. Turn off the power, and then unplug the machine's power cord from the wall outlet.3.

Page 443 - Specifications of Options

5. There are three upright pins on the optional paper feed unit. Align them with the holes onthe underside of the machine, and then carefully lower th

Page 444 - Electromagnetic Interference

Paper and Other MediaThis section describes supported and unsupported paper, paper precautions, details of each paper typeand the printable area.• All

Page 445 - Applications

Tray 1Type Size Weight CapacityThin paperPlain paperMiddle thick paperThick paper 1, 2Recycled paperColor paperPreprinted paperPrepunched paperLetterh

Page 446

Configuring the IPv6 Settings...329Con

Page 447

Tray 2 (option)Type Size Weight CapacityThin paperPlain paperMiddle thick paperThick paper 1Recycled paperColor paperPreprinted paperPrepunched paperL

Page 448

Bypass trayType Size Weight CapacityThin paperPlain paperMiddle thick paperThick paper 1, 2Recycled paperColor paperPrepunched paperLetterheadBond pap

Page 449

Specifications of Paper TypesThe following tables describe the types of paper that can be used with this machine.• Depending on the paper type, the to

Page 450

Thin paperItem DescriptionPaper thickness 60 to 65g/m2 (16 to 17 lb.)Supported paper tray Any input tray can be used.Duplex supported size A4, B5 JIS,

Page 451

Item DescriptionDuplex supported size A4, B5 JIS, Legal (81/2 " × 14 "), Letter (81/2 " × 11 "), Executive (71/4 "× 101/2 &qu

Page 452

Item DescriptionDuplex supported size A4, B5 JIS, Legal (81/2 " × 14 "), Letter (81/2 " × 11 "), Executive (71/4 "× 101/2 &qu

Page 453

Item DescriptionNotes • The number of sheets that can be printed in one minute isapproximately half that of middle thick paper.• Avoid using adhesive

Page 454 - M1008604A

• Fan envelopes, and then align their edges before loading.CER108• When fanning envelopes, make sure they are not stuck together. If they are stuck to

Page 455

• You may not be able to perform duplex printing on 8 " × 13 ", 81/2 " × 13 ", Folio (81/4 " × 13 "),or 16K (195 mm × 26

Page 456 - M100-8604AEN GB EN US

Paper Storage PrecautionsPaper should always be stored properly. Improperly stored paper might result in poor print quality,paper jams, or printer dam

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