Ricoh SP3510SF User Manual Page 364
- Page / 476
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Common Problems
This section describes how to troubleshoot common problems that may occur while operating the
machine.
Problem Possible cause Solution
The machine does not turn on.
The power cord is not
connected properly.
• Make sure that the power
plug is firmly inserted into
the wall outlet.
• Make sure that the wall
outlet is not defective by
connecting another
working device.
An error message is shown on
the machine's screen.
An error has occurred.
See p.399 "Error and Status
Messages on the Screen".
Pages are not printed.
The machine is warming up or
receiving data.
Wait until "Printing..." appears
on the screen. If "Processing..."
is displayed on the screen, the
machine is receiving data.
Pages are not printed.
The interface cable is not
connected correctly.
• Reconnect the cable.
• Check that the interface
cable is the correct type.
Strange noise is heard.
The supplies or options are not
properly installed.
Confirm that the supplies or
options are properly installed.
The volume of the sounds
produced by the machine is too
loud.
The volume is set to the high
level.
Adjust the volume of the beep,
ring, speaker, and alarm
sounds. For details, see p.279
"System Settings".
The volume of the sounds
produced by the machine is too
quiet.
The volume is muted or set to the
low level.
Adjust the volume of the beep,
ring, speaker, and alarm
sounds. For details, see p.279
"System Settings".
• If any of these problems persist, turn off the power, pull out the power cord, and contact your sales
or service representative.
9. Troubleshooting
362
- User Guide 1
- TABLE OF CONTENTS 3
- 10. Maintenance 10
- 11. Appendix 10
- 1. Guide to the Machine 13
- Manuals for This Machine 14
- Driver Installation Guide 15
- (TWAIN) 15
- Important 16
- How to Read This Manual 17
- About IP Address 18
- Laws and Regulations 19
- Model-Specific Information 20
- List of Option 22
- Using Manuals 23
- Opening Manuals 24
- Feature Highlights 26
- Using the Machine as a Copier 28
- Example of combined copying 29
- Example of 2-sided copying 29
- Sorting the output paper 31
- Scanning from a computer 32
- Using as a fax machine 35
- Guide to Components 38
- Exterior: Rear View 40
- Interior 41
- Installing the Machine 47
- Unpacking 48
- 4. Open the ADF cover 52
- 6. Close the ADF cover 52
- 11. Close the rear cover 54
- Turning the Power on 57
- Initial Setup 60
- Changing Operation Modes 61
- Saving Energy 62
- Multi-access 63
- Connecting the Machine 68
- Reading the LED lamps 69
- Configuring the Machine 72
- Installing Option 83
- Paper and Other Media 86
- Specifications of Paper Types 88
- Unsupported Types of Paper 95
- Paper Storage Precautions 96
- Printable Area 96
- Envelope 97
- 2. Getting Started 100
- Loading Paper 101
- Loading paper longer than A4 102
- Loading Paper in Tray 2 107
- 1. Open the bypass tray 111
- Loading Envelopes 112
- Specifying the paper type 116
- Placing Originals 119
- Unscannable image area 120
- Entering Characters 125
- Modifying user entries 129
- Deleting user entries 130
- 3. Using the Printer Function 133
- Mac OS X 10.3 134
- Mac OS X 10.4 134
- Mac OS X 10.5/10.6 134
- Mac OS X 137
- If a Paper Mismatch Occurs 138
- Canceling a Print Job 139
- Storing a Locked Print file 141
- Printing a Locked Print file 142
- Deleting a Locked Print file 143
- Using Various Print Functions 149
- Print Output Functions 150
- 4. Using the Copier Function 153
- Canceling a Copy 157
- PortraitLandscape 160
- Original Copy 160
- • 2Sd 2Orig->Comb 2on1 2Sd 164
- • 2Sd 4Orig->Comb 4on1 2Sd 165
- Side of Paper 169
- Specifying Scan Settings 172
- 5. Using the Scanner Function 175
- Registering Scan Destinations 177
- Modifying Scan Destinations 183
- Deleting Scan Destinations 183
- Specifying the Scan Settings 193
- Adjusting image density 194
- Specifying resolution 195
- Scanning from a Computer 197
- 6. Using the Fax Function 201
- Setting the Date and Time 203
- Registering Fax Destinations 205
- Modifying fax destinations 206
- Deleting fax destinations 207
- Sending a Fax 211
- Canceling a fax 215
- Useful Sending Functions 222
- Specifying the resolution 225
- Registering destinations 229
- Modifying destinations 230
- Registering groups 231
- Modifying groups 232
- Editing a Fax Cover Sheet 237
- Receiving a Fax 242
- Receiving an Internet Fax 245
- Limiting the incoming faxes 251
- Control Panel 253
- Menu Chart 255
- Copy Settings 259
- Copy Setting Parameters 260
- Scanner Settings 265
- Scanner Setting Parameters 266
- Fax Transmission Settings 269
- Fax Feature Settings 272
- Fax Address Book Settings 279
- System Settings 281
- Network Settings 289
- Printing Lists/Reports 293
- Reading the Fax Journal 297
- Reading the Scanner Journal 299
- Administrator Settings 300
- Printer Feature Settings 306
- Image Monitor 311
- Displaying Top Page 313
- Configuring the Sound Volume 319
- Configuring the Fax Settings 322
- Specifying the Priority Tray 325
- Registering Destinations 329
- Special Senders" 330
- Checking the Network Status 332
- Configuring the IPv6 Settings 333
- Configuring the DNS Settings 335
- Configuring the SNMP Settings 337
- Configuring the SMTP Settings 339
- Configuring the POP3 Settings 340
- Configuring the IPsec Policy 348
- 9. Troubleshooting 363
- Common Problems 364
- Paper Feed Problems 365
- Removing Printing Jams 367
- Removing bypass tray jam 370
- 1. Open the rear cover 373
- 3. Close the rear cover 373
- 12. Close the ADF 385
- Print Quality Problems 386
- Printer Problems 387
- Adjusting Printing Position 389
- Copier Problems 392
- Scanner Problems 394
- Fax Problems 395
- Replacing the Print Cartridge 411
- Cleaning 419
- Cleaning the Exposure Glass 420
- Cleaning the ARDF or ADF 421
- Moving the Machine 422
- Moving over a Short Distance 423
- Moving over a Long Distance 423
- Disposal 425
- Long Time 426
- 3. Open the rear cover 427
- 2. Open the rear cover 429
- 4. Close the rear cover 429
- Where to Inquire 431
- Consumables 432
- Transmission Using IPsec 435
- Security Association 436
- Search Functions 441
- Programming the LDAP Server 442
- Changing the LDAP server 445
- Deleting the LDAP server 445
- Specifications of the Machine 451
- Fax Function Specifications 456
- Specifications of Options 459
- Electromagnetic Interference 460
- Applications 461
- OpenSSL 0.9.8g 462
- Trademarks 465
- M119-8501 474
- M119-8501 © 2011 476
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