Ricoh SP3510SF User Manual download pdf (Page 386)

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101

Print Quality Problems

This section describes likely causes of and possible solutions for problems with print quality.

Checking the Condition of the Machine

If there is a problem with the quality of printing, first check the condition of the machine.

Possible Cause Solution

There is a problem with the

machine's location.

Make sure that the machine is on a level surface. Place the

machine where it will not be subject to vibration or shock.

Unsupported types of paper is used.

Make sure that the paper being used is supported by the

machine. See p.84 "Supported Paper for Each Tray".

The paper type setting is incorrect.

Make sure that the paper type setting of the printer driver

matches the type of paper loaded. See p.113 "Specifying

Paper Type and Paper Size".

A non-genuine print cartridge is

being used.

Refilled or non-genuine print cartridge reduces print quality

and can cause malfunctions. Use genuine print cartridge only.

See p.430 "Consumables".

An old print cartridge is being used.

Print cartridge should be opened before their expiration date

and used within six months of being opened.

The machine is dirty. See p.415 "Cleaning", and clean the machine as required.

Humidity level surrounding the

machine may be too low.

Using the machine in a room where humidity level is too low

may cause black lines of a few millimeters thick appearing on

printouts with 75-millimeter spaces in between. Selecting [On]

for [Low Humidity Mode] under system settings may help to

prevent these lines from appearing. See p.279 "System

Settings".

9. Troubleshooting

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Ricoh SP3510SF User Manual Page 386

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