Ricoh SP204SF Operations Instructions download pdf (Page 177)

Fax Problems

When an error code appears on the fax journal or TX status report

The table below describes the meaning of error codes that appear under "Status" on the fax journal

or TX status report, and what to do when a particular error code appears.

TX Status Report

Error Code Solution

Err:1)

The line was not connected correctly. The fax transmission

did not finish successfully. There was a problem with either

the transmission or reception.

• Check that the telephone line is properly connected to

the machine.

• Disconnect the telephone line from the machine, and

connect a standard telephone in its place. Check that

you can make calls using the telephone. If you cannot

make calls this way, contact your telephone company.

• If the problem persists, contact your sales or service

representative.

Dial tone could not be detected.

• Set [Dial Tone Detect] to [Do not Detect].

Err:2)

Err:3)

Err:4)

Dial fails when trying to send faxes.

• Check that the fax number you dialed is correct.

• Check that the destination is a fax machine.

• Check that the line is not busy.

• You may need to insert a pause between dial digits.

Press the [ID Card Copy/On Hook Dial] key after, for

example, the area code.

• Check that [PSTN / PBX] under [Fax Features] is set

properly for your connection method to the telephone

network. See page 113 "Fax Features Settings".

Err:5)

The [Stop/Clear] key has been pressed while transmitting/

receiving faxes. Send the fax again. When the error

reoccurs even if the [Stop/Clear] key has not been

pressed, consult your service representative.

Fax Problems

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Ricoh SP204SF Operations Instructions Page 177