Ricoh Aficio SP4210N Service Manual

M001 SERVICE MANUAL 004224MIU CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

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Error Messages M001 4-22 SM 998 Application start error No applications start within 60 seconds after the power is turned on. • Loose connection of

Error Messages SM 4-23 M001 Trouble- shooting 1st/2nd Message Problem/Solution menu on the machine operation panel  Push [Form Feed]  Cancel the p

Error Messages M001 4-24 SM 1st/2nd Message Problem/Solution Hardware Problem, Ethernet Machine detected an Ethernet error.  Replace controller bo

Error Messages SM 4-25 M001 Trouble- shooting to previous display.  Enter correct password. Load Correct Size Paper/ Paper Size:, Paper Type: Size o

Error Messages M001 4-26 SM 1st/2nd Message Problem/Solution correct user name and password. Proxy setting or connection error 1) Proxy address port

Error Messages SM 4-27 M001 Trouble- shooting 1st/2nd Message Problem/Solution Remove Misfeed Paper Tray/ Pull out Tray Paper is jammed in the specif

Error Messages M001 4-28 SM 1st/2nd Message Problem/Solution  Or, change the paper size using tray dial or operation panel.  Or, push [Form Feed

General Troubleshooting SM 4-29 M001 Trouble- shooting 4.3 GENERAL TROUBLESHOOTING 4.3.1 IMAGE ADJUSTMENT Registration Adjustment The registration

General Troubleshooting M001 4-30 SM 4.3.2 ELECTRICAL DEFECTS Sensors  The "CN" numbers describe the connector number on the engine boar

General Troubleshooting SM 4-31 M001 Trouble- shooting CN Component Condition Symptom 14-17 Tray1 Paper end sensor Open The Paper End indicator li

LEGEND COMPANY PRODUCT CODE GESTETNER LANIER RICOH SAVIN M001 SP 4210N LP37N Aficio SP 4210N MLP37N DOCUMENTATION HIST

General Troubleshooting M001 4-32 SM CN Component Condition Symptom cover is closed. 4-3 Rear Cover Safety Open The Rear Cover Open message is not

General Troubleshooting SM 4-33 M001 Trouble- shooting 4.3.3 SKEW ADJUSTMENT Follow the instructions in this flowchart to correct image skew. Rev.

General Troubleshooting M001 4-34 SM 4.3.4 STREAKS IN THE SUB SCAN DIRECTION If you see streaks or lines at a regular interval in the sub scan direc

General Troubleshooting SM 4-35 M001 Trouble- shooting 4.3.5 MISCELLANEOUS PROBLEMS Here is a summary of some problems, what causes them, and how they

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SERVICE TABLES SECTION 5 SERVICE TABLES (SP MODES) REVISION HISTORY Page Date Added/Updated/New None CÓPIA NÃO CONTROLADACÓPIA NÃO CONTR

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Service Program Mode SM 5-1 M001 Service Tables 5. SERVICE TABLES 5.1 SERVICE PROGRAM MODE  Before calling for service, first, confirm that there

Service Program Mode M001 5-2 SM Setting a Service Program 1. Enter the service program mode as explained above. 2. The setting that appears on the

Printer Controller Service Mode SM 5-3 M001 Service Tables 5.2 PRINTER CONTROLLER SERVICE MODE 5.2.1 BIT SWITCH PROGRAMMING 1. Enter the sp mode,

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Printer Controller Service Mode M001 5-4 SM 5.2.2 SERVICE MODE MENU ("1. SERVICE MENU") 1001 Bit Switch Bit Switch 1 0 1 bit 0 DFU -

Printer Controller Service Mode SM 5-5 M001 Service Tables 1001 Bit Switch Bit Switch 2 0 1 bit 0 DFU - - bit 1 DFU - - bit 2 DFU - - [PC

Printer Controller Service Mode M001 5-6 SM 1001 Bit Switch Bit Switch 3 0 1 bit 0 DFU - - bit 1 DFU - - [PCL5e/c]: Legacy HP compatibility

Printer Controller Service Mode SM 5-7 M001 Service Tables 1001 Bit Switch Bit Switch 5 0 1 bit 0 DFU - - bit 1 DFU - - bit 2 DFU - - [PS

Printer Engine Service Mode M001 5-8 SM 5.3 PRINTER ENGINE SERVICE MODE 5.3.1 SERVICE MODE TABLE Notation What it means [range/default/step] Examp

Printer Engine Service Mode SM 5-9 M001 Service Tables Side to Side Reg Side-to-Side Registration 1002 Adjusts the printing side-to-side registratio

Printer Engine Service Mode M001 5-10 SM Fusing Temp DFU 1105 Adjusts the fusing temperatures for printing and standby mode. 1105 001 Fusing Temp A

Printer Engine Service Mode SM 5-11 M001 Service Tables Curl Control 1911 Thin paper has a tendency to jam or wrinkle, especially during duplex print

Printer Engine Service Mode M001 5-12 SM SP2-xxx: Drum Charge Rol Bias DFU 2001 Adjusts the voltage applied to the charge roller for printing. [-200

Printer Engine Service Mode SM 5-13 M001 Service Tables Thermistor Adj DFU Thermistor Adjustment 2910 If this is "Yes", the machine automat

SM i M001 M001 TABLE OF CONTENTS INSTALLATION 1. INSTALLATION ... 1-1 1.1 I

Printer Engine Service Mode M001 5-14 SM SP3-xxx: Process Cartridge Stop 3923 Determines whether the machine stops printing after the cartridge coun

Printer Engine Service Mode SM 5-15 M001 Service Tables TonerEndJudg 3927 This SP code determines whether the machine disables printing when the mach

Printer Engine Service Mode M001 5-16 SM SP5-xxx: Mode mm/inch Display Selection 5024 Selects the unit of measurement. After selection, turn the mai

Printer Engine Service Mode SM 5-17 M001 Service Tables 5302 Set Time Time Difference 002 Sets the time clock for the local time. This setting is d

Printer Engine Service Mode M001 5-18 SM Example: 00:00 (Midnight) = 00, 01:00 (1 a.m.) = 01, and so on. 7th The number of hours to change the time.

Printer Engine Service Mode SM 5-19 M001 Service Tables Error Alarm DFU 5505 Sets the error alarm level. [0 to 255/30/100 copies per step] 5507 S

Printer Engine Service Mode M001 5-20 SM 5507 164 Interval: LG 5507 166 Interval: LT 5507 172 Interval: HLT SC/Alarm Setting 5515* With @

Printer Engine Service Mode SM 5-21 M001 Service Tables Memory Clear 5801 Resets NVRAM data to the default settings. Before executing any of these

Printer Engine Service Mode M001 5-22 SM 5801 015 Clr UCS Setting Initializes the UCS (User Information Control Service) settings. 5801 016 MIRS S

Printer Engine Service Mode SM 5-23 M001 Service Tables 5803 006 PSU Fan Lock PSU fan 5803 007 Destination - 5803 008 AIO UnitSet AIO Unit 5803

M001 ii SM 3.3.4 FRONT COVER... 3-6 3.3.5 RIGHT COVER...

Printer Engine Service Mode M001 5-24 SM 5803 031 Tray2 PaperEnd Paper end sensor, 1st Opt. Paper Tray 5803 032 Tray2 RestSens Remaining pap

Printer Engine Service Mode SM 5-25 M001 Service Tables 5804 008 Fan High/PSU fan Exhaust fan/PSU fan 5804 009 LD1 Compulsion Force Test LD 1 5

Printer Engine Service Mode M001 5-26 SM Fusing Err Clr 5810 Resets an SC code for a fusing unit error. After using this SP mode, turn the main swit

Printer Engine Service Mode SM 5-27 M001 Service Tables 5816 Remote Service I/F Setting 5816 001 Selects the remote service setting. [0 or 2 / 2 / 1

Printer Engine Service Mode M001 5-28 SM RCG Read Timeout 5816 010 Specifies the read timeout interval when calling the RCG. [1 to 100 / 60 / 1 secon

Printer Engine Service Mode SM 5-29 M001 Service Tables HTTP Proxy 5816 062 This SP setting determines if the proxy server is used when the machine

Printer Engine Service Mode M001 5-30 SM  This name is customer information and is not printed in the SMC report.Cert: Up State Displays the status

Printer Engine Service Mode SM 5-31 M001 Service Tables 17 The certification update request has been received from the GW URL, the GW URL was notifie

Printer Engine Service Mode M001 5-32 SM 5816 085 Firm Up User Che(ck) This SP setting determines if the operator can confirm the previous version

Printer Engine Service Mode SM 5-33 M001 Service Tables 5816 093 CERT: Valid Start Displays the start time of the period for which the current @Remo

SM iii M001 TROUBLESHOOTING 4. TROUBLESHOOTING ... 4-1 4.1 SERVICE CALL CONDITIONS...

Printer Engine Service Mode M001 5-34 SM Confirm Result 5816 204 Displays a number that indicates the result of the inquiry executed with SP5816 203

Printer Engine Service Mode SM 5-35 M001 Service Tables Error Code Displays a number that describes the error code that was issued when either SP5816

Printer Engine Service Mode M001 5-36 SM -2395 Box ID for External RCG is illegal -2396 Device ID for External RCG is illegal -2397 Incorrect ID2

Printer Engine Service Mode SM 5-37 M001 Service Tables NVRAMUpload 5824 Uploads the UP and SP mode data (except for counters and the serial number)

Printer Engine Service Mode M001 5-38 SM 5828 050 1284 Compatible Enables and disables bi-directional communication on the parallel connection betw

Printer Engine Service Mode SM 5-39 M001 Service Tables 5828 091 Web Disables or enables the Web operation. [0to1/1] 0: Disable 1: Enable 5828 145

Printer Engine Service Mode M001 5-40 SM 5828 161 IPv6 Statelss Auto Enables or disables the IPv6 Stateless Auto setting on the Ethernet or wireles

Printer Engine Service Mode SM 5-41 M001 Service Tables HDD Init. 5832 Initializes the hard disk and clears all data. Use this only if there is a har

Printer Engine Service Mode M001 5-42 SM NFA analysis DFU Netfile Analysis Bit Groups 0 System & other groups (LSB) 1 Capture related 2 Certifi

Printer Engine Service Mode SM 5-43 M001 Service Tables Device Release No. 004 Sets the device release number of the BCD (binary coded decimal) displ

M001 iv SM 5.4.2 PRECAUTIONS ... 5-87 Handling SD Cards...

Printer Engine Service Mode M001 5-44 SM 5846 UCS Setting AddB Media 5846 043 Displays the location of the address book currently in use. 0: Not spec

Printer Engine Service Mode SM 5-45 M001 Service Tables Search Option This SP uses bit switches to set up the fuzzy search options for the UCS local

Printer Engine Service Mode M001 5-46 SM Complexity Opt 2 5846 063 Use this SP to set the conditions for password entry to access the local addres

Printer Engine Service Mode SM 5-47 M001 Service Tables 5848 WebService 5848 004 ac:ud 5848 009 ac:jc 5848 011 ac:dm Switches access control on an

Printer Engine Service Mode M001 5-48 SM Installation Date 5849 Displays or prints the installation date of the machine. 5849 002 Switch to Pri

Printer Engine Service Mode SM 5-49 M001 Service Tables Erase SD Log 5857 012 Erases all debug logs on the SD Card. If the card contains only debuggin

Printer Engine Service Mode M001 5-50 SM 5859 LogSaveKey No. 5859 001 Key 1 5859 002 Key 2 5859 003 Key 3 5859 004 Key 4 5859 005 Ke

Printer Engine Service Mode SM 5-51 M001 Service Tables 5860 007 POP Before SMTP Enable/disable POP before SMTP. If the SMTP server does not have au

Printer Engine Service Mode M001 5-52 SM 5860 017 Receive Interval This SP sets the timing for mail received at regular intervals. [2 to 1440/3/1

Printer Engine Service Mode SM 5-53 M001 Service Tables SMTP Auth Direct 5860 025 Occasionally, all SMTP certifications may fail with SP5860 006 se

SM v M001 LD Safety Mechanisms ... 6-8 6.3.3 CARTRIDGE OVERVIEW...

Printer Engine Service Mode M001 5-54 SM 5869 002 Adjusts the RAM Disk size for the PDL storage. [0 to 255 / 4 / 1] Common KeyInfo W(riting) 5870

Printer Engine Service Mode SM 5-55 M001 Service Tables SD GetCounter 5887 This SP outputs a text file ( .txt) that lists the counts for the applicati

Printer Engine Service Mode M001 5-56 SM 7: Argyle Pattern Small 8: Argyle Pattern Large 9: Trimming Area 10: Horizontal Stitch 11: Checker Flag P

Printer Engine Service Mode SM 5-57 M001 Service Tables 5930 Meter Charge Meter Charge 5930 001 Switches the meter-click charge mode on and off. [No]

Printer Engine Service Mode M001 5-58 SM Pcon. Life Alert 5930 003 This SP switches the near-end and end alerts on/off for the service life of the O

Printer Engine Service Mode SM 5-59 M001 Service Tables SP7-xxx: Data Log Operation Time 7001 Displays the total number of engine rotation cycles mad

Printer Engine Service Mode M001 5-60 SM Jam Location Displays the total number of jams by location. A "Paper Late" error occurs when the

Printer Engine Service Mode SM 5-61 M001 Service Tables 7506 Paper Size 7506 006 A5 LEF 7506 044 HLT LEF 7506 133 A4 SEF 7506 134 A5 SEF 7

Printer Engine Service Mode M001 5-62 SM Jam History 7507 Displays the copy jam history in groups of 10, starting with the most recent 10 jams. Di

Printer Engine Service Mode SM 5-63 M001 Service Tables Paper Size Code (hex) Paper Size Code (hex) A4 LEF 05 B4 SEF 8D A5 LEF 06 B5 SEF 8E

M001 vi SM SPECIFICATIONS 7. SPECIFICATIONS... 7-1 7.1 BASIC SPECIFICATIONS ...

Printer Engine Service Mode M001 5-64 SM PM Counter Reset 7804 Resets the PM counter. To reset, press [#Enter]. 7804 001 Paper 7804 002 Transfer R

Printer Engine Service Mode SM 5-65 M001 Service Tables 7910 ROM No. 7910 001 System 7910 002 Engine 7910 013 Duplex 7910 018 NIB 7910 13

Printer Engine Service Mode M001 5-66 SM 7911 Firmware Ver. 7910 001 System 7910 002 Engine 7910 013 Duplex 7910 018 NIB 7910 132 Netwa

Printer Engine Service Mode SM 5-67 M001 Service Tables Cartridge info 7931 Displays information about the cartridge.  Returns a value of "0&q

Printer Engine Service Mode M001 5-68 SM 7931 009 Recycle Count 0 to 3 7931 010 EDP Code Displays the toner order code, the code is a string of

Printer Engine Service Mode SM 5-69 M001 Service Tables 7931 018 Install Date Displays Year-Month-Date of installation for the AIO unit, this settin

Printer Engine Service Mode M001 5-70 SM 7932 001 ConductorTime 7932 002 PreConductTime The is the same information retrieved with SP7931 (see 793

Printer Engine Service Mode SM 5-71 M001 Service Tables Displays a 6-bit array that provides information about toner, used toner, and OPC service lif

Printer Engine Service Mode M001 5-72 SM 7932 007 RFConductTime This SP saves the rotation count (sec.) for the OPC when a re-filled cartridge is d

Printer Engine Service Mode SM 5-73 M001 Service Tables 7993 Total counter Displays the engine total counter. It counts up for all prints, including

INSTALLATION PREVENTIVE MAINTENANCE REPLACEMENT AND ADJUSTMENT TROUBLESHOOTING SERVICE TABLES DETAILED DESCRIPTIONS

Printer Engine Service Mode M001 5-74 SM SP8XXX: Data Log 2 The SPs in this group are prefixed with a letter that indicates the mode of operation. Th

Printer Engine Service Mode SM 5-75 M001 Service Tables  Reports printed to confirm counts.  All reports done in the service mode (service summari

Printer Engine Service Mode M001 5-76 SM 842x 4 Simplex Combine 842x 5 Duplex Combine 842x 6 2> 2 pages on 1 side (2-Up) 842x 7 4> 4

Printer Engine Service Mode SM 5-77 M001 Service Tables O: 2-2-07 Total Printed/Paper Size: Other 8447 These SPs count by print paper size the numbe

Printer Engine Service Mode M001 5-78 SM 2-2-08 Printed Pages/Paper Tray 8451 These SPs count the number of sheets fed from each paper feed station.

Printer Engine Service Mode SM 5-79 M001 Service Tables T:2-2-09 Printed Pages/Paper Type 8461 [0 to 9999999/0/1] These SPs count by paper type the n

Printer Engine Service Mode M001 5-80 SM T:2-2-15 Total Pages/Finish 8521 [0 to 9999999/0/1] These SPs count by finishing mode the total number of p

Printer Engine Service Mode SM 5-81 M001 Service Tables T:2-2-26 Total Counter: Breakdown 8581 These SPs count the total output broken down by color

Printer Engine Service Mode M001 5-82 SM 3-0-03 Pixel Coverage Ratio 8781 This SP displays the count for the number of toner bottles used. The coun

Printer Engine Service Mode SM 5-83 M001 Service Tables 3-2-05 Toner Coverage 21-30% 8871 This SP counts the number of prints that had a percentage

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Printer Engine Service Mode M001 5-84 SM 3-6-01 Machine Status 8941 These SPs count the amount of time the machine spends in each operation mode. Th

Printer Engine Service Mode SM 5-85 M001 Service Tables AdminCounter Machine Administration Counter 8999 This SP displays the counts for the items li

Firmware Update M001 5-86 SM 5.4 FIRMWARE UPDATE  Never turn off the machine while downloading the firmware. 5.4.1 TYPE OF FIRMWARE The table list

Firmware Update SM 5-87 M001 Service Tables 5.4.2 PRECAUTIONS Handling SD Cards Observe these precautions when handling SD cards:  Always turn off t

Firmware Update M001 5-88 SM 5.4.3 MACHINE FIRMWARE UPDATE Each program must be updated one a time. Follow the procedure below to update one program

Firmware Update SM 5-89 M001 Service Tables ROM Update ***************** Updating ***************** Updated Power Off On The "Power Off On&qu

NVRAM Data Upload/Download M001 5-90 SM 5.5 NVRAM DATA UPLOAD/DOWNLOAD 5.5.1 UPLOADING NVRAM DATA Follow this procedure to upload the NVRAM data to

NVRAM Data Upload/Download SM 5-91 M001 Service Tables <NVRAM Upload> execute? 9. Push [#Enter]. 10. You will see "Processing". Th

NVRAM Data Upload/Download M001 5-92 SM 5.5.2 DOWNLOADING NVRAM DATA Follow this procedure to download the data from the SD card to the NVRAM, after

NVRAM Data Upload/Download SM 5-93 M001 Service Tables 8. Push [#Enter]. You will see "Processing". Then when you see "result=OK"

Read This First Safety, Conventions, Trademarks Safety Prevention of Physical Injury 1. Before disassembling or assembling parts of the printer and

SD Card Application Move M001 5-94 SM 5.6 SD CARD APPLICATION MOVE 5.6.1 OVERVIEW The service program "SD Card Appli Move" (SP5873) moves

SD Card Application Move SM 5-95 M001 Service Tables 5.6.2 MOVE EXEC "Move Exec" (SP5873 1) moves application programs from the original SD

SD Card Application Move M001 5-96 SM 5.6.3 UNDO EXEC "Undo Exec" (SP5873 2) restores an application to its original SD card. The applicati

Controller Self Test at Power-On SM 5-97 M001 Service Tables 5.7 CONTROLLER SELF TEST AT POWER-ON There are two types of self-diagnostics for the con

Menu Mode M001 5-98 SM 5.8 MENU MODE There are two menu modes:  User menu mode  System administrator menu mode To enter and use the user menu mo

Menu Mode SM 5-99 M001 Service Tables 1st Level 2nd Level Sample Print Print One File Print All Files Delete One File Del. All Files Error File(

Menu Mode M001 5-100 SM 1st Level 2nd Level Paper Input Bypass Size Tray Paper Size Paper Type Aut. Tray Select Tray Priority List/Test Print M

Menu Mode SM 5-101 M001 Service Tables 1st Level 2nd Level [Network Security] Key Repeat Panel Key Sound Warm-Up Beeper [Menu Protect] [List

Menu Mode M001 5-102 SM 1st Level 2nd Level Blank Pages Rotate 180 Deg. Energy Saver Auto Reset Time Auto Del. Temp Auto Del. Stored Memor

Menu Mode SM 5-103 M001 Service Tables 1st Level 2nd Level PCL Menu Orientation Form Lines Font Source Font Number Point Size Font Pitch Symbo

Safety and Ecological Notes For Disposal 1. Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open f

Controller Board DIP Switches M001 5-104 SM 5.9 CONTROLLER BOARD DIP SWITCHES The controller board DIP switches must always be set as shown below.

Card Save Function SM 5-105 M001 Service Tables 5.10 CARD SAVE FUNCTION 5.10.1 OVERVIEW Card Save:  The Card Save function is used to save print job

Card Save Function M001 5-106 SM 5.10.2 PROCEDURE 1. Turn the main power switch OFF. 2. Insert the SD card into the service slot (lower) of the co

Card Save Function SM 5-107 M001 Service Tables 7. Press the “Escape” button several times, and use arrow key to select “3 End” to exit SP Mode. 8.

Card Save Function M001 5-108 SM 5.10.3 ERROR MESSAGES Card Save error messages:  Init error: A card save process (e.g. card detection, change to k

DETAILED DESCRIPTIONS SECTION 6 DETAILED DESCRIPTIONS REVISION HISTORY Page Date Added/Updated/New None CÓPIA NÃO CONTROLADACÓPIA NÃO

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Overview SM 6-1 M001 Detailed Descriptions 6. DETAILED DESCRIPTIONS 6.1 OVERVIEW 6.1.1 MECHANICAL COMPONENT LAYOUT 1. Laser unit 2. Cartridge (AI

Overview M001 6-2 SM 6.1.2 PAPER PATH [A] Optional duplex unit [B] Standard paper tray unit [C] Optional paper tray unit CÓPIA NÃO CONTROLADACÓPIA

Board Structure SM 6-3 M001 Detailed Descriptions 6.2 BOARD STRUCTURE 6.2.1 BLOCK DIAGRAM The engine board controls all the mechanical components. T

Caution Labels CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

Board Structure M001 6-4 SM 6.2.2 CONTROLLER BOARD The controller controls all applications. Optional features can be added by inserting applicatio

Printing Process SM 6-5 M001 Detailed Descriptions 6.3 PRINTING PROCESS 6.3.1 OVERVIEW 1. Drum Charge: The charge roller gives the drum a negative

Printing Process M001 6-6 SM 6.3.2 LASER EXPOSURE Overview 1. LD unit 2. Laser shutter 3. Shield glass 4. Polygon mirror 5. F-Theta lens 6. Drum 7

Printing Process SM 6-7 M001 Detailed Descriptions After you replace the LD unit, adjust its position (see Replacement and Adjustment). The thermistor

Printing Process M001 6-8 SM LD Safety Mechanisms Laser Safety Switch There are safety switches on the front and rear covers. These switches stop

Printing Process SM 6-9 M001 Detailed Descriptions Laser Shutter The laser shutter [A] is for back-up safety. If the switches do not work, the +5VLD

Printing Process M001 6-10 SM 6.3.3 CARTRIDGE OVERVIEW 1. Charge roller 2. Developer tank 3. Toner tank 4. Reverse roller 5. Development roller 6.

Printing Process SM 6-11 M001 Detailed Descriptions 6.3.4 DRUM CHARGE [A] Charge roller [B] Cleaning pad The charge roller [A] gives the drum surfac

Printing Process M001 6-12 SM 6.3.5 DEVELOPMENT Toner Supply and Development 1. Toner tank 2. Agitator 3. Pre-doctor blade 4. Development roller 5.

Printing Process SM 6-13 M001 Detailed Descriptions Toner Density Control More toner is fed when the toner coating on the development roller is th

Conventions and Trademarks Conventions Symbol What it means  Refer to section number  See Core Tech Manual for details  Screw  Connector  E-r

Printing Process M001 6-14 SM Development Bias Toner transfers from the development roller to the areas on the drum that were exposed to the laser

Printing Process SM 6-15 M001 Detailed Descriptions 6.3.6 TONER END DETECTION Overview This machine uses two methods to detect toner near-end and t

Printing Process M001 6-16 SM After the additional pages have printed, printing stops and then the “Replace Printer Cartridge” message remains in the

Printing Process SM 6-17 M001 Detailed Descriptions Why do we need this feature? Normally, the AIO is replaced by the user at about 15k. But some use

Printing Process M001 6-18 SM Summary In the illustration below [A], [B], and [C] have these meanings: [A] Heavy usage (jobs that require large amo

Printing Process SM 6-19 M001 Detailed Descriptions  “Replace Print Cartridge Soon” Displays at toner near-end (based on the toner end sensor), or w

Paper Feed M001 6-20 SM 6.4 PAPER FEED 6.4.1 OVERVIEW 1. Registration Roller 2. Relay Roller 3. By-pass feed roller 4. By-pass friction pad 5. P

Paper Feed SM 6-21 M001 Detailed Descriptions Paper Tray Paper Feed System: Feed roller and friction pad Paper Lift Mechanism: Tray arm and sprin

Paper Feed M001 6-22 SM 6.4.2 PAPER TRAY Tray Extension The user can extend the tray manually to hold paper longer than A4/Letter size. To use

Paper Feed SM 6-23 M001 Detailed Descriptions Paper Lift When the user puts the tray [A] in the machine, the bottom plate [B] lifts as follows. 

Trademarks Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation in the United States and /or other countries. PostSc

Paper Feed M001 6-24 SM Paper Feed and Registration 1. Registration Roller 2. Relay Roller 3. By-pass feed roller 4. By-pass friction pad 5. Pa

Paper Feed SM 6-25 M001 Detailed Descriptions Paper Size Detection [A] Paper size switch [B] Paper size dial Paper Size Detection Table Size SW

Paper Feed M001 6-26 SM Paper End Detection When there is no paper in the tray, the feeler [A] falls into the cutout in the bottom plate, and the

Paper Feed SM 6-27 M001 Detailed Descriptions Remaining Paper Detection Remaining paper is detected by the combination of the remaining paper senso

Paper Feed M001 6-28 SM 6.4.3 BY-PASS TRAY The by-pass paper sensor [A] detects when paper is placed on the tray. The CPU energizes the by-pass clu

Image Fusing and Paper Exit SM 6-29 M001 Detailed Descriptions 6.5 IMAGE FUSING AND PAPER EXIT 6.5.1 OVERVIEW 1. Paper exit roller 2. Hot roller

Image Fusing and Paper Exit M001 6-30 SM 6.5.2 FUSING DRIVE The main motor [A] drives the fusing unit through a gear train. 6.5.3 FUSING ENTRANCE A

Image Fusing and Paper Exit SM 6-31 M001 Detailed Descriptions 6.5.4 PRESSURE ROLLER To change the applied pressure (for example, if the customer co

Image Fusing and Paper Exit M001 6-32 SM 6.5.5 NEW FUSING UNIT DETECTION There are two types of fusing unit: Service part, and Maintenance Kit par

Image Fusing and Paper Exit SM 6-33 M001 Detailed Descriptions 6.5.6 FUSING TEMPERATURE CONTROL When the main switch turns on, the CPU turns on the

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Image Fusing and Paper Exit M001 6-34 SM Condition Temperature (oC) Standby Mode 135 Ready to Print 168 Printing Charge Thermistor Paper Fe

Image Fusing and Paper Exit SM 6-35 M001 Detailed Descriptions 6.5.7 PAPER EXIT [A] Paper overflow detection sensor [B] Paper exit sensor When the

Image Fusing and Paper Exit M001 6-36 SM 6.5.8 ENERGY SAVER MODE When the machine is not being used, the energy saver feature reduces power consumpt

Controller Functions SM 6-37 M001 Detailed Descriptions 6.6 CONTROLLER FUNCTIONS Meter-charge Counter Display When meter charge mode is switched on

Controller Functions M001 6-38 SM The meter-charge counter is not the same as the PM counter because the meter-charge counter does not count up in t

SPECIFICATIONS SECTION 7 SPECIFICATIONS REVISION HISTORY Page Date Added/Updated/New None CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

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Basic Specifications SM 7-1 M001 Specifications 7. SPECIFICATIONS 7.1 BASIC SPECIFICATIONS 7.1.1 GENERAL SPECIFICATIONS Type Desktop Technology Laser

Basic Specifications M001 7-2 SM With Opt. Trays (x2) 388 x 450 x 609 mm 15.3 x 17.7 x 24.0 in. Weight 17.5 kg / 38.6 lb. (with std. tray and AIO)

Basic Specifications SM 7-3 M001 Specifications Warm-up Time 19 sec or less Toner (AIO) 15K prints. Starter: 6K prints Maint. Kit 90K prints Target

INSTALLATION SECTION 1 INSTALLATION REVISION HISTORY Page Date Added/Updated/New None CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

Basic Specifications M001 7-4 SM 7.1.2 EXTERNAL OPTIONS Paper Tray (500 x1) Paper Size A4 SEF-A5 SEF, LG SEF-A5 SEF Paper Weight 60-130g/m2, 16-34

Basic Specifications SM 7-5 M001 Specifications 7.1.3 PAPER SIZES Plain Paper Type Orient Size Std. Tray Opt. Tray Bypass Env. Feed Dup. A4 SEF 210x2

Basic Specifications M001 7-6 SM Envelope Type Orient Size Std. Tray Opt. Tray Bypass Env. Feed Dup. Com10 SEF 4 1/8” x 9 ½” N N C C N Monarc

Basic Specifications SM 7-7 M001 Specifications A Supported and the size is automatically detected. B Need to select paper size by operation panel

Basic Specifications M001 7-8 SM Envelopes CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

Basic Specifications SM 7-9 M001 Specifications 7.1.4 OPERATING ENVIRONMENT North America: 120 V, 60 Hz Power Source Europe: 220-240 V, 50/60 Hz N

Basic Specifications M001 7-10 SM 7.1.5 OPERATION PANEL LED SPECIFICATIONS LED Color Appearance Meaning Off Power off or in Energy Saver mode Fla

Controller Specifications SM 7-11 M001 Specifications 7.2 CONTROLLER SPECIFICATIONS 7.2.1 CONTROLLER BOARD CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

Controller Specifications M001 7-12 SM 1. DDR DIMM I/F 2. Engine I/F 3. PCI Option 4. HDD I/F 5. USB Host I/F 6. USB I/F 7. LAN I/F 8. SD Card I/F

Controller Specifications SM 7-13 M001 Specifications 7.2.3 PRINTER DRIVERS PostScript3 Windows Mac Item PCL5e/6 RPCS 2000/XP/ Vista /Server2003 /

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Controller Specifications M001 7-14 SM Punch N N N N N Staple N N N N N Front Cover Sheet Y Y N Y*1 Y*1 Front and Back Cover Sheets N N N N

Controller Specifications SM 7-15 M001 Specifications Header/Footer N Y N N N Adjust image position N Y N N N Binding Margins N Y N N N Use

Controller Specifications M001 7-16 SM 7.2.4 SUPPORTED ENVIRONMENTS Windows Environments Windows OS Type PCL5e PCL6 RPCS PS3 Professional Yes Y

Controller Specifications SM 7-17 M001 Specifications Notes *1 Adobe does not release PS driver for Windows 2000 and XP. Only MS-PostScript driver is

Controller Specifications M001 7-18 SM UNIX Environment Supported Platforms Network Installation Device Option Support* Sun Solaris 2.6 / 7 / 8/

Controller Specifications SM 7-19 M001 Specifications SAP R/3 Environment R/3 version 3.x or later (4.x = Supported, 3.x, 6.x = Compatible) Platform

Controller Specifications M001 7-20 SM 7.2.5 CONTROLLER INTERFACE SPECIFICATIONS Network Interface (Standard) Data Transmission Speed 10M bps, 10

Controller Specifications SM 7-21 M001 Specifications Wireless LAN Interface (Option) Data Transmission Speed 11 Mbps, 5.5 Mbps, 2 Mbps, 1 Mbps Prot

Controller Specifications M001 7-22 SM 7.2.6 SUPPORTED UTILITIES Bundled Utilities No. Utility Name Supported? 1 SmartDeviceMonitor for Admin YES

Machine Configuration SM 7-23 M001 Specifications 7.3 MACHINE CONFIGURATION 7.3.1 SYSTEM COMPONENTS All the options listed below can be installed by

Installation Requirements SM 1-1 M001 Installation 1. INSTALLATION 1.1 INSTALLATION REQUIREMENTS 1.1.1 ENVIRONMENT Temperature/Humidity Ranges: Acce

Machine Configuration M001 7-24 SM Internal Options Memory Unit Type G 128 MB M345 Memory Unit Type G 256 MB D362 Hard Disk Drive Type 2670 M

G893 DUPLEX UNIT AD1000 G893 DUPLEX UNIT AD1000 REVISION HISTORY Page Date Added/Updated/New None CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLAD

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SM i G893 G893 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ...1 1.1 COVERS...

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Covers SM 1 G893 G893 Duplex Unit AD1000 1. REPLACEMENT AND ADJUSTMENT 1.1 COVERS ! Turn off the main power switch and unplug the machine before

G893 2 SM 1.2 DUPLEX BOARD AND SENSORS ! Remove front cover (see previous section). [A] Duplex board bracket (! x2) [B] Duplex board (! x4) [C] In

Inverter Motor SM 3 G893 G893 Duplex Unit AD1000 1.3 INVERTER MOTOR ! Remove the motor bracket before removing the inverter motor. [A] Inverter

G893 4 SM 2. DETAILED DESCRIPTIONS 2.1 OVERVIEW 2.1.1 MECHANICAL COMPONENTS 1. Junction gate 2. Entrance sensor 3. Inverter rollers 4. Transport ro

Overview SM 5 G893 G893 Duplex Unit AD1000 2.1.2 DRIVE COMPONENTS 1. Transport motor 2. Transport rollers 3. Inverter motor 4. Inverter rollers 2.

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Installation Requirements 1.1.2 MACHINE LEVEL Front to back: Within 5 mm. (0.2 inches) of level. Right to left: Within 5 mm. (0.2 inches) of leve

G893 6 SM 4. Junction gate solenoid 5. Inverter sensor 6. Exit sensor 7. Transport motor 8. Cover switch CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

Duplexing SM 7 G893 G893 Duplex Unit AD1000 2.2 DUPLEXING 2.2.1 A4 LEF/LT LEF AND LONGER PAPER The duplex unit can store only one sheet of paper. Ex

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Duplexing SM 9 G893 G893 Duplex Unit AD1000 2.2.3 FEED IN AND EXIT MECHANISM Feed: The junction gate solenoid [A] turns on to open the junction gat

G893 10 SM 2.3 SAFETY FUSE Name Rating Manufacturer Type No. FU500 DC50V/1.5A ROHM CO .,LTD ICP-N38 CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

G894 PAPER FEED UNIT TK1030 & G362 ENVELOPE FEEDER TYPE 400 G894 PAPER FEED UNIT TK1030 & G362 ENVELOPE FEEDER TYPE 400 REVIS

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SM i G894/G362 G894/G362 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ...1 1.1 PAPER FEED UNIT ...

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Paper Feed Unit SM 1 G894/G362 G894 Paper Feed Unit & G362 Envelope Feeder 1. REPLACEMENT AND ADJUSTMENT 1.1 PAPER FEED UNIT ! Turn off the mai

Installation Requirements SM 1-3 M001 Installation 1.1.4 POWER SUPPLY  Make sure the plug is firmly inserted in the outlet.  Avoid multi-wiring.

Paper Feed Roller G894/G362 2 SM 1.2 PAPER FEED ROLLER 1. Pull out the paper tray. 2. Pull lever [B] to remove the paper feed roller [A]. CÓPIA NÃ

Friction Pad SM 3 G894/G362 G894 Paper Feed Unit & G362 Envelope Feeder 1.3 FRICTION PAD 1. Pull out the paper tray 2. Remove friction pad [A].

Paper Feed Clutch, Motor G894/G362 4 SM 1.4 PAPER FEED CLUTCH, MOTOR [A] Bracket (! x1) [B] Paper feed clutch (" x1, gear x1) [C] Paper feed g

Paper Tray Board SM 5 G894/G362 G894 Paper Feed Unit & G362 Envelope Feeder 1.5 PAPER TRAY BOARD [A] Paper tray board (Hooks x3, # x2) CÓPIA NÃO

Paper Size Switch G894/G362 6 SM 1.6 PAPER SIZE SWITCH [A] Paper size switch (Hook x1, # x1) CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

Overview SM 7 G894/G362 G894 Paper Feed Unit & G362 Envelope Feeder 2. DETAILED DESCRIPTIONS 2.1 OVERVIEW 2.1.1 MECHANICAL COMPONENTS 1. Paper

Paper Feed and Separation G894/G362 8 SM 2.2 PAPER FEED AND SEPARATION The paper tray holds 500 sheets of paper The paper feed unit uses the feed r

Paper Lift SM 9 G894/G362 2.3 PAPER LIFT Paper lift is the same as for the main unit. When the user puts the tray [A] in the machine, the bottom pla

Paper End Detection G894/G362 10 SM 2.4 PAPER END DETECTION When the paper tray runs out of paper, the feeler [A] drops into the cutout in the botto

Remaining Paper Detection SM 11 G894/G362 2.5 REMAINING PAPER DETECTION [A] Remaining paper sensor 1 [B] Remaining paper sensor 2 Amount of paper

Machine Installation 1.2 MACHINE INSTALLATION Refer to the following sections of the “Operating Instructions” for installation details for all model

Paper Size Detection G894/G362 12 SM 2.6 PAPER SIZE DETECTION Paper Size SW1 SW2 SW3 A4 SEF ON ON OFF A5 SEF ON OFF ON B5 SEF OFF ON OF

Safety Fuse SM 13 G894/G362 2.7 SAFETY FUSE Name Rating Manufacturer Type No. FU500 DC50V/1.5A ROHM CO .,LTD ICP-N38 CÓPIA NÃO CONTROLADACÓP

Envelope Feeder (G362) G894/G362 14 SM 3. ENVELOPE FEEDER 3.1 ENVELOPE FEEDER (G362) This envelope feeder is a tray that slides into the optional pa

Data Overwrite Security Unit Installation SM 1-5 M001 Installation 1.3 DATA OVERWRITE SECURITY UNIT INSTALLATION 1.3.1 INSTALLATION  The correct n

Data Overwrite Security Unit Installation 1.3.2 CHECKING AND COMPLETING THE INSTALLATION Do this procedure to confirm that the data overwrite securit

PREVENTIVE MAINTENANCE SECTION 2 PREVENTIVE MAINTENANCE REVISION HISTORY Page Date Added/Updated/New None CÓPIA NÃO CONTROLADACÓPIA NÃO

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User Maintenance SM 2-1 M001 Preventive Maintenance 2. PREVENTIVE MAINTENANCE 2.1 USER MAINTENANCE The customer can replace all PM items with the Main

Service Maintenance M001 2-2 SM 2.2 SERVICE MAINTENANCE To enable the machine for maintenance by the service technician, the meter-charge mode must b

Service Maintenance SM 2-3 M001 Preventive Maintenance Item 90K EM Quantity Remarks Bushings - Pressure Roller R 2 Fusing Entrance and Exit

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REPLACEMENT & ADJUSTMENT SECTION 3 REPLACEMENT AND ADJUSTMENT REVISION HISTORY Page Date Added/Updated/New None CÓPIA NÃO CONTROLADA

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General SM 3-1 M001 Replacement Adjustment 3. REPLACEMENT & ADJUSTMENT 3.1 GENERAL 3.1.1 PRECAUTIONS ON DISASSEMBLY  Always turn off the mai

General M001 3-2 SM 1. Never touch the surface of the transfer roller with bare hands. 2. Be careful not to scratch the transfer roller, as the sur

Special Tools SM 3-3 M001 Replacement Adjustment 3.2 SPECIAL TOOLS Part No. Description Q’ty Remarks 1 B6455010 SD Card 1 Common 2 B6456700 P

Covers M001 3-4 SM 3.3 COVERS 3.3.1 UPPER COVER 1. Gently push the front cover release button [A], and open the front cover [B]. 2. Open the rear

Covers SM 3-5 M001 Replacement Adjustment 3.3.2 LEFT COVER 1. Upper cover ( Upper Cover) 1. Left cover [A] ( x 2) 2. Push down the left cover as

Covers M001 3-6 SM 3.3.3 BY-PASS TRAY UNIT 1. Standard paper tray 2. By-pass tray unit [A] (hooks x 2) 3.3.4 FRONT COVER 1. Standard paper tray

Covers SM 3-7 M001 Replacement Adjustment 3.3.5 RIGHT COVER 1. Upper cover ( Upper Cover) 2. Left cover ( Left Cover) 3. Front cover ( Front Cove

M001 SERVICE MANUAL 004224MIU CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

Laser Unit M001 3-8 SM 3.4 LASER UNIT  Turn off the main power switch and unplug the machine before attempting any of the procedures in this secti

Laser Unit SM 3-9 M001 Replacement Adjustment 3.4.2 POLYGON MIRROR MOTOR  Turn off the main switch and unplug the machine before attempting any

Laser Unit M001 3-10 SM 3.4.3 LASER SYNCHRONIZATION DETECTOR 1. Upper cover ( Upper Cover) 2. By-pass tray unit ( Bypass Tray Unit) 3. Left cove

Laser Unit SM 3-11 M001 Replacement Adjustment 3.4.4 LASER UNIT 1. Upper cover ( Upper Cover) 2. Left cover ( Left Cover) 3. Front cover ( Front

Laser Unit M001 3-12 SM 3.4.5 LASER DIODE UNIT 1. Laser Unit ( Laser Unit) 2. Spring [A] 3. LD unit holders [B] (x 2) 4. Loosen the screw [C] 5

Laser Unit SM 3-13 M001 Replacement Adjustment CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

Transfer Roller M001 3-14 SM 3.5 TRANSFER ROLLER 1. Remove the AIO. 2. Remove the transfer roller [A] as shown above.  Do not touch the transfe

Toner End Sensor SM 3-15 M001 Replacement Adjustment 3.6 TONER END SENSOR 1. Remove the AIO. 2. Toner end sensor [A] (hooks x 4,  x 1) CÓPIA NÃO C

Fusing M001 3-16 SM 3.7 FUSING  Allow time for the unit to cool before doing the following procedure. 3.7.1 FUSING UNIT 1. Rear cover [A] 2.

Fusing SM 3-17 M001 Replacement Adjustment 3.7.2 HOT ROLLER AND FUSING LAMP 1. Fusing Unit ( Fusing Unit) 2. Left cover [A] ( x 1) 3. Plate [

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Fusing M001 3-18 SM 1. Fusing Lamp [A] ( x 2)  The colored cable must be at the hot roller gear side. 2. Guide plate [B] (3 hooks) 3. Hot rol

Fusing SM 3-19 M001 Replacement Adjustment 3.7.3 PRESSURE ROLLER 1. Fusing Unit ( Fusing Unit) 2. Hot roller and fusing lamp ( Hot Roller and Fusi

Fusing M001 3-20 SM 3.7.4 THERMISTOR AND THERMOSTAT 1. Hot roller and fusing lamp ( Hot Roller and Fusing Lamp) 1. Wire cover [A] ( x 1) 2.

Fusing SM 3-21 M001 Replacement Adjustment 3.7.5 HOT ROLLER STRIPPERS 1. Hot roller and fusing lamp ( Hot Roller and Fusing Lamp)  Two extra ho

Paper Feed M001 3-22 SM 3.8 PAPER FEED 3.8.1 PAPER FEED ROLLER 1. Pull out the paper tray before removing the paper feed roller. 2. Paper feed

Paper Feed SM 3-23 M001 Replacement Adjustment 3.8.2 FRICTION PAD 1. Remove the paper tray unit from the machine before removing the friction pad.

By-pass Tray M001 3-24 SM 3.9 BY-PASS TRAY 1. Left Cover ( Left Cover) 2. Front Cover ( Front Cover) 3. Remove the AIO 4. Paper guide [A] ( x

Printer Controller Board SM 3-25 M001 Replacement Adjustment 3.10 PRINTER CONTROLLER BOARD 1. Printer controller board [A] ( x 2) 2. NVRAM [B] 

Engine Board M001 3-26 SM 3.11 ENGINE BOARD 1. Left cover ( "Left Cover") 2. Printer controller board ( "Printer Controller Boar

Main Motor SM 3-27 M001 Replacement Adjustment 3.12 MAIN MOTOR 1. Left cover ( Left Cover) 2. Main motor [A] ( x 4,  x 1) CÓPIA NÃO CONTROLADACÓ

It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is

Clutches M001 3-28 SM 3.13 CLUTCHES There are four clutches on the machine as shown below. [A]: By-pass feed clutch [B]: Relay clutch [C]: Paper fee

Clutches SM 3-29 M001 Replacement Adjustment 3.13.1 BY-PASS FEED CLUTCH AND RELAY CLUTCH 1. Left cover ( Left Cover) 2. Holder  3. Clutch bracket

Clutches M001 3-30 SM 3.13.2 PAPER FEED CLUTCH AND REGISTRATION CLUTCH 1. Left cover ( Left Cover) 2. Harness guide [A] (Rivet screw x 1, = x 3,

PSU, HVPS SM 3-31 M001 Replacement Adjustment 3.14 PSU, HVPS 1. Right cover ( Right Cover) 2. Fusing unit (Fusing Unit) 3. PSU cover [A] ( x 2)

PSU, HVPS M001 3-32 SM  The screw [D] is different from other four screws.  Route the PSU fan harness as shown the picture below, when reinstal

Fans SM 3-33 M001 Replacement Adjustment 3.15 FANS 3.15.1 COOLING FAN 1. Right cover ( Right Cover) 1. Cooling fan [A] ( x 2,  x1)  Make sure

Fans M001 3-34 SM 3.15.2 PSU FAN 1. Right cover ( Right Cover) 2. Fusing unit ( Fusing Unit) 3. PSU assembly ( PSU, HVPS) 4. PSU fan with the

TROUBLESHOOTING SECTION 4 TROUBLESHOOTING (SC CODES) REVISION HISTORY Page Date Added/Updated/New 7 ~ 35 11/03/2009 Added and deleted SC’s 18

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Service Call Conditions SM 4-1 M001 Trouble- shooting 4. TROUBLESHOOTING 4.1 SERVICE CALL CONDITIONS 4.1.1 SUMMARY There are 4 levels of service call

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Service Call Conditions M001 4-2 SM  If the problem is with electrical circuit boards, disconnect the connectors first. Then reconnect the connect

Service Call Conditions SM 4-3 M001 Trouble- shooting 1st beam laser synchronization error 322 B With all doors closed the polygon motor is locked an

Service Call Conditions M001 4-4 SM Main motor error 500 B The machine does not detect a main motor lock signal within 700 ms after the main motor s

Service Call Conditions SM 4-5 M001 Trouble- shooting Fusing overheat error – software 543 A The fusing temperature was detected higher than 235oC fo

Service Call Conditions M001 4-6 SM Zero cross signal error 547 B Zero cross signals of wavelength 50-60 Hz were not detected within 5 sec after the

Service Call Conditions SM 4-7 M001 Trouble- shooting 620 B GAVD communication error  Defective engine board  Defective ASIC The machine detects an

Service Call Conditions M001 4-8 SM 671 Engine board mismatch error  Wrong engine board installed.  Wrong controller board installed.  Check

Service Call Conditions SM 4-9 M001 Trouble- shooting 817 D Monitor error This is a file detection and electronic file signature check error when the

Service Call Conditions M001 4-10 SM 821 D Self-diagnostic error 2: ASIC The ASIC provides the central point for the control of bus arbitration for

Service Call Conditions SM 4-11 M001 Trouble- shooting 824 D Self-diagnostic error 4: NVRAM NVRAM device does not exist, NVRAM device is damaged, N

The Service Manual contains information regarding service techniques, procedures, processes and spare parts of office equipment distributed by R

Service Call Conditions M001 4-12 SM 833/834 C For more details about SC 833, SC834 error. Execute SP5990 to print an SMC report so you can read the

Service Call Conditions SM 4-13 M001 Trouble- shooting 835 (1102) The controller detects that the loop-back connector is not properly connected. • Lo

Service Call Conditions M001 4-14 SM 853 B Wireless LAN Error 1 During machine start-up, the machine can get access to the board that holds the wire

Service Call Conditions SM 4-15 M001 Trouble- shooting 859 HDD Encryption unit error A serious error occurs when the HDD data is encrypted to update

Service Call Conditions M001 4-16 SM 862 Bad sector overflow There are more than 100 bad sectors in image storage area of the HDD.  HDD is defect

Service Call Conditions SM 4-17 M001 Trouble- shooting 866 B SD card error 1: Confirmation The machine detects an electronic license error in the app

Service Call Conditions M001 4-18 SM stored, or the data read from the media is defective. while the HDD is being accessed, this can damage the HDD.

Service Call Conditions SM 4-19 M001 Trouble- shooting 875 D Delete All error 2: Data area An error occurred while the machine deleted data from the

Service Call Conditions M001 4-20 SM 900 D Electrical total counter error The total counter contains something that is not a number.  NVRAM incorr

Service Call Conditions SM 4-21 M001 Trouble- shooting *1: In order to get more details about SC990 and SC991: 1. Execute SP7403 or print an SMC Rep