Error Cause
M085/M086 6-12 SM
Error code 63
Toner Life End
Replace Toner Cartridge.
Toner cartridge is at the end of its life.
(The toner sensor detects the nearly empty, or the drum counter reached the upper limit.)
User Check
Gently shake the toner cartridge from side to side and install it again.
Replace the toner cartridge.
Step Cause Remedy
1 Harness connection failure of new
toner sensor harness ASSY.
Check the sensor performance
(
p.5-19 "Operational Check of
Sensors (Function code 32)").
If any problem occurs, check the
harness connection of the new
toner sensor harness ASSY, then
reconnect it.
2 Harness connection failure of toner
sensor PCB unit ASSY.
Check the sensor performance
(
p.5-19 "Operational Check of
Sensors (Function code 32)"). If any
problem occurs, check the harness
connection of the toner sensor PCB
unit ASSY, then reconnect it.
3 New toner sensor harness ASSY
failure (Toner empty)
Replace the new toner sensor
harness ASSY.
4 Toner sensor PCB unit ASSY
failure.
Replace the toner sensor PCB unit
ASSY.
5 Main PCB failure Replace the main PCB ASSY.
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