Ricoh SP 1200S Service Manual Page 371
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- TROUBLESHOOTING
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Software Setting Problems
SM 6-69 M085/M086
Trouble –
shooting
6.7 SOFTWARE SETTING PROBLEMS
The machine may not print the data correctly if there are incorrect software settings.
User Check
1. Check that the USB cable and the network cable is not damaged or broken.
2. Check that the correct machine is selected if you have an interface switching device.
3. Check the descriptions on the software setting in the user’s guide.
4. Try resetting the factory settings.
Possible cause and Remedy
1. Failure inside the machine
Does the machine print p.5-9 "Test Pattern (Function code 09)"?
No: Identify the error type, and then refer to the specified section of this chapter.
2. Main PCB failure
Is the problem solved after replacing the main PCB ASSY?
Yes: Replace the main PCB ASSY.
- M085/M086/M104 1
- SERVICE MANUAL 1
- DOCUMENTATION HISTORY 11
- M085/M086 13
- M085/M086 ii SM 14
- SM iii M085/M086 15
- SERVICE MAINTENANCE 16
- SM v M085/M086 17
- M085/M086 vi SM 18
- TROUBLESHOOTING 19
- M085/M086 viii SM 20
- SM ix M085/M086 21
- ENERGY SAVING 22
- SM xi M085/M086 23
- READ THIS FIRST 27
- Safety Information 30
- Acronyms and Technical Terms 35
- PRODUCT INFORMATION 37
- 1. PRODUCT INFORMATION 39
- 1.2 OVERVIEW 40
- SM 1-3 M085/M086 41
- Product 41
- Information 41
- ADF / FB part 42
- SM 1-5 M085/M086 43
- 1.2.2 CROSS-SECTION DRAWING 44
- ADF part 45
- 2. INSTALLATION 49
- PREVENTIVE MAINTENANCE 51
- 3. PREVENTIVE MAINTENANCE 53
- REPLACEMENT AND ADJUSTMENT 55
- 4.1 SAFETY PRECAUTIONS 57
- M085/M086 4-2 SM 58
- 4.2 SCREW TORQUE LIST 59
- M085/M086 4-4 SM 60
- SM 4-5 M085/M086 61
- M085/M086 4-6 SM 62
- 4.3 OVERVIEW OF GEARS 63
- M085/M086 4-8 SM 64
- 4.4 HARNESS ROUTING 65
- PCB ASSY 66
- SM 4-11 M085/M086 67
- 4.4.4 FUSER UNIT 68
- 4.4.5 FG HARNESS 69
- 4.4.6 MAIN FRAME R ASSY 70
- SM 4-15 M085/M086 71
- HARNESS ASSY 72
- SOLENOID 73
- 4.5 DISASSEMBLE FLOW 74
- SM 4-19 M085/M086 75
- 4.6.1 SEPARATION PAD ASSY 76
- 4.6.2 FRONT COVER ASSY 77
- M085/M086 4-22 SM 78
- Common Disassemble Procedure 79
- 4.6.4 BACK COVER 80
- 4.6.5 OUTER CHUTE ASSY 81
- 4.6.6 FUSER COVER ASSY 82
- SM 4-27 M085/M086 83
- M085/M086 4-28 SM 84
- 4.6.10 INNER CHUTE ASSY 86
- 4.6.11 FUSER UNIT 87
- 4.6.12 CORNER COVER 89
- 4.6.13 SIDE COVER L ASSY 90
- 4.6.14 SIDE COVER SUB L 91
- M085/M086 4-36 SM 92
- 4.7.1 ADF UNIT 93
- M085/M086 4-38 SM 94
- SM 4-39 M085/M086 95
- 4.7.3 ADF COVER ASSY 96
- 4.7.4 GEAR COVER 97
- SM 4-43 M085/M086 99
- ADF Disassemble Procedure 100
- 4.7.8 ADF SENSOR PCB ASSY 102
- SM 4-47 M085/M086 103
- Replacement 103
- Adjustment 103
- 4.7.9 LF ROLLER ASSY 104
- 4.7.10 EJECTION ROLLER ASSY 105
- 4.7.11 DRIVE FRAME ASSY 106
- 4.7.12 ADF MOTOR 107
- 4.7.13 PRESSURE ROLLER ASSY 108
- 4.7.14 DOCUMENT STOPPER 109
- 4.7.15 DOCUMENT DRESS COVER 110
- 4.8.1 DOCUMENT SCANNER UNIT 111
- M085/M086 4-56 SM 112
- 4.8.2 CORD HOOK 113
- 4.8.3 PANEL UNIT 113
- 4.8.4 PANEL PCB ASSY 114
- 4.8.5 RUBBER KEYS L/R 115
- 4.8.6 LCD 115
- 4.8.7 PANEL DRESS COVER 116
- 4.8.8 ADDRESS LABEL 116
- 4.8.9 PULL ARM L/R 117
- 4.8.10 PULL ARM GUIDE 118
- 4.8.11 NCU PCB 119
- 4.8.12 SPEAKER UNIT 120
- SM 4-65 M085/M086 121
- 4.8.13 BATTERY ASSY 122
- 4.9.1 SIDE COVER R ASSY 123
- Engine Disassemble Procedure 124
- 4.9.3 ROLLER HOLDER ASSY 125
- M085/M086 4-70 SM 126
- 4.9.4 MAIN PCB ASSY 127
- 4.9.6 EJECT ROLLER ASSY 2 129
- M085/M086 4-74 SM 130
- SM 4-75 M085/M086 131
- 4.9.9 FILTER ASSY 132
- 4.9.10 LASER UNIT 133
- M085/M086 4-78 SM 134
- 4.9.11 FAN MOTOR 60 UNIT 135
- M085/M086 4-80 SM 136
- 4.9.13 TONER LED PCB ASSY 137
- 4.9.14 LVPS PCB UNIT 138
- SM 4-83 M085/M086 139
- 4.9.15 LV SHIELD PLATE 2 140
- ASSY [B] from the Main body 142
- SM 4-87 M085/M086 143
- M085/M086 4-88 SM 144
- SM 4-89 M085/M086 145
- M085/M086 4-92 SM 148
- 4.9.18 DRIVE SUB ASSY 149
- M085/M086 4-94 SM 150
- PENDULUM GEAR SPRING 151
- SM 4-97 M085/M086 153
- 4.9.22 REGISTRATION SOLENOID 154
- SM 4-99 M085/M086 155
- 4.9.23 T1 SOLENOID 156
- SM 4-101 M085/M086 157
- SM 4-103 M085/M086 159
- 4.9.25 RUBBER FOOT 161
- 4.9.26 MAIN FRAME L ASSY 162
- M085/M086 4-110 SM 166
- SM 4-111 M085/M086 167
- M085/M086 4-112 SM 168
- SM 4-113 M085/M086 169
- M085/M086 4-114 SM 170
- SM 4-115 M085/M086 171
- Click Finish to return 172
- SM 4-117 M085/M086 173
- M085/M086 4-118 SM 174
- SM 4-119 M085/M086 175
- M085/M086 4-120 SM 176
- SM 4-121 M085/M086 177
- M085/M086 4-122 SM 178
- SM 4-123 M085/M086 179
- M085/M086 4-124 SM 180
- SM 4-125 M085/M086 181
- M085/M086 4-126 SM 182
- 4.11 FIRMWARE INSTALLATION 183
- M085/M086 4-128 SM 184
- Rev. 11/30/2011 184
- SM 4-129 M085/M086 185
- M085/M086 4-130 SM 186
- SM 4-131 M085/M086 187
- M085/M086 4-132 SM 188
- 5. SERVICE MAINTENANCE 191
- MAINTENANCE MODE 192
- SM 5-3 M085/M086 193
- Service 193
- Maintenance 193
- FUNCTIONS 194
- SM 5-5 M085/M086 195
- M085/M086 5-6 SM 196
- SM 5-7 M085/M086 197
- M085/M086 5-8 SM 198
- SM 5-9 M085/M086 199
- M085/M086 5-10 SM 200
- SM 5-11 M085/M086 201
- M085/M086 5-12 SM 202
- SM 5-13 M085/M086 203
- M085/M086 5-14 SM 204
- SM 5-15 M085/M086 205
- M085/M086 5-16 SM 206
- SM 5-17 M085/M086 207
- M085/M086 5-18 SM 208
- SM 5-19 M085/M086 209
- Maintenance Mode 210
- Location of sensors 210
- SM 5-21 M085/M086 211
- M085/M086 5-22 SM 212
- SM 5-23 M085/M086 213
- M085/M086 5-24 SM 214
- SM 5-25 M085/M086 215
- M085/M086 5-26 SM 216
- SM 5-27 M085/M086 217
- M085/M086 5-28 SM 218
- SM 5-29 M085/M086 219
- M085/M086 5-30 SM 220
- SM 5-31 M085/M086 221
- M085/M086 5-32 SM 222
- SM 5-33 M085/M086 223
- M085/M086 5-34 SM 224
- SM 5-35 M085/M086 225
- M085/M086 5-36 SM 226
- SM 5-37 M085/M086 227
- M085/M086 5-38 SM 228
- SM 5-39 M085/M086 229
- M085/M086 5-40 SM 230
- SM 5-41 M085/M086 231
- M085/M086 5-42 SM 232
- SM 5-43 M085/M086 233
- M085/M086 5-44 SM 234
- SM 5-45 M085/M086 235
- (only M085) 236
- SM 5-47 M085/M086 237
- 5.2 OTHER SERVICE FUNCTIONS 238
- SM 5-49 M085/M086 239
- 5.3.1 WORKER SWITCH 240
- SM 5-51 M085/M086 241
- M085/M086 5-52 SM 242
- SM 5-53 M085/M086 243
- 5.3.2 WSW01 244
- SM 5-55 M085/M086 245
- 5.3.3 WSW02 246
- 5.3.4 WSW03 247
- M085/M086 5-58 SM 248
- 5.3.5 WSW04 249
- 5.3.6 WSW05 250
- SM 5-61 M085/M086 251
- 5.3.7 WSW06 252
- SM 5-63 M085/M086 253
- M085/M086 5-64 SM 254
- 5.3.8 WSW07 255
- M085/M086 5-66 SM 256
- 5.3.9 WSW08 257
- 5.3.10 WSW09 258
- SM 5-69 M085/M086 259
- 5.3.11 WSW10 260
- 5.3.12 WSW11 261
- 5.3.13 WSW12 262
- SM 5-73 M085/M086 263
- 5.3.14 WSW13 264
- 5.3.15 WSW14 265
- 5.3.16 WSW15 266
- 5.3.17 WSW16 267
- 5.3.18 WSW17 268
- 5.3.19 WSW18 269
- 5.3.20 WSW19 270
- 5.3.21 WSW20 271
- 5.3.22 WSW21 272
- 5.3.23 WSW22 273
- 5.3.24 WSW23 274
- SM 5-85 M085/M086 275
- 5.3.25 WSW24 276
- 5.3.26 WSW25 277
- 5.3.27 WSW26 278
- SM 5-89 M085/M086 279
- 5.3.28 WSW27 280
- 5.3.29 WSW28 281
- 5.3.30 WSW29 282
- 5.3.31 WSW30 282
- 5.3.32 WSW31 283
- 5.3.33 WSW32 284
- 5.3.34 WSW33 284
- 5.3.35 WSW34 285
- 5.3.36 WSW35 285
- 5.3.37 WSW36 286
- 5.3.38 WSW37 287
- 5.3.39 WSW38 288
- SM 5-99 M085/M086 289
- 5.3.40 WSW39 290
- 5.3.41 WSW40 291
- 5.3.42 WSW41 291
- 5.3.43 WSW42 291
- 5.3.44 WSW43 292
- 5.3.45 WSW44 292
- 5.3.46 WSW45 292
- 5.3.47 WSW46 292
- 5.3.48 WSW47 293
- 5.3.49 WSW48 293
- 5.3.50 WSW49 294
- 5.3.51 WSW50 294
- 5.3.52 WSW51 295
- 5.3.53 WSW52 295
- 5.3.54 WSW53 295
- 5.3.55 WSW54 296
- 5.3.56 WSW55 297
- 5.3.57 WSW56 298
- 5.3.58 WSW57 298
- 5.3.59 WSW58 298
- 5.3.60 WSW59 299
- 5.3.61 WSW60 299
- 5.3.62 WSW61 299
- 5.3.63 WSW62 299
- 5.3.64 WSW63 299
- REVISION HISTORY 301
- 6. TROUBLESHOOTING 303
- 6.1.2 INITIAL CHECK 304
- 6.2 ERROR CAUSE 305
- M085/M086 6-4 SM 306
- SM 6-5 M085/M086 307
- Trouble – 307
- Error code 67 308
- Error code 75 308
- 6.2.3 SERVICE CALL ERRORS 309
- Error code 56 310
- Error code 58/ 59 311
- Error code 5A 312
- Error code 5B 313
- Error code 63 314
- SM 6-13 M085/M086 315
- M085/M086 6-14 SM 316
- Error code 71/ 72 317
- Error code 76 318
- Error code 77 319
- Error code 78 319
- Error code 79 320
- Error code 7A 320
- Error code 7B 321
- Error code 7D 321
- Error code 7F 321
- Error code 80 322
- SM 6-21 M085/M086 323
- M085/M086 6-22 SM 324
- SM 6-23 M085/M086 325
- Error Cause 326
- Error code 8A 327
- Error code 8D 328
- Error code 9F 329
- Error code A1 330
- Error code A2 331
- Error code A3 331
- Error code A5 332
- Error code A6 332
- Error code AD 333
- Error code AF 333
- Error code B0 334
- Error code B7 334
- Error code B9 335
- Error code BB 335
- Error code E6 336
- Error code EC 336
- Error code F8 337
- Error code F9 337
- 6.3 PAPER FEEDING PROBLEMS 338
- 6.3.2 DOUBLE FEEDING 339
- 6.3.3 PAPER JAM 339
- Dirt on paper 340
- Wrinkles or creases 341
- Curl in the paper 342
- 6.4.1 NO FEEDING 343
- 6.4.2 DOUBLE FEEDING 344
- 6.4.3 PAPER JAM 344
- SM 6-43 M085/M086 345
- THE PRINT) 346
- 6.5.2 DIAMETER OF ROLLERS 347
- 1 Light 348
- SM 6-47 M085/M086 349
- 2 Faulty registration 350
- 4 Poor fixing 351
- 5 Completely blank 352
- 6 Image distortion 353
- 7 All black 353
- M085/M086 6-52 SM 354
- 8 Dirt on the back of paper 355
- 9 Vertical streaks 355
- 11 Black horizontal stripes 356
- SM 6-55 M085/M086 357
- 12 White vertical streaks 358
- 13 White horizontal streaks 359
- 14 Faint print 360
- 15 White spots 361
- 16 Black spots 362
- SM 6-61 M085/M086 363
- 17 Black band 364
- 19 Horizontal lines 365
- 20 Ghost 366
- 21 Fogging 367
- BLACK.) 368
- STREAKS) 369
- 6.6.5 POOR FIXING 370
- 6.6.6 IMAGE DISTORTION 370
- SM 6-69 M085/M086 371
- M085/M086 6-70 SM 372
- SM 6-71 M085/M086 373
- M085/M086 6-72 SM 374
- SM 6-73 M085/M086 375
- M085/M086 6-74 SM 376
- SM 6-75 M085/M086 377
- M085/M086 6-76 SM 378
- SM 6-77 M085/M086 379
- M085/M086 6-78 SM 380
- SM 6-79 M085/M086 381
- M085/M086 6-80 SM 382
- SM 6-81 M085/M086 383
- M085/M086 6-82 SM 384
- 6.10.4 NO RINGING SOUND 385
- M085/M086 6-84 SM 386
- SM 6-85 M085/M086 387
- 6.11 OTHERS PROBLEMS 388
- SM 6-87 M085/M086 389
- 7. ENERGY SAVING 393
- Timer Settings 394
- Return to Stand-by Mode 394
- Recommendation 394
- 7.2 PAPER SAVE 395
- M085/M086 7-4 SM 396
- M085/M086/M104 APPENDICES 399
- Appendix: 401
- Specifications 401
- 1. APPENDIX: SPECIFICATIONS 403
- D023/D025 1-2 SM Appendix 404
- 1.1.2 FUNCTIONS 405
- D023/D025 1-4 SM Appendix 406
- SM Appendix 1-5 D023/D025 407
- 1.1.3 PAPER 408
- Media Specifications 409
- Type and Size of Paper 410
- SM Appendix 1-9 D023/D025 411
- 1.1.5 TELEPHONE 413
- 1.1.6 FAX 415
- SM Appendix 1-15 D023/D025 417
- 1.1.7 COPY 419
- 1.1.8 SCANNER 420
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