Troubleshooting of Document Feeding
SM 6-41 M085/M086
Trouble –
shooting
6.4 TROUBLESHOOTING OF DOCUMENT FEEDING
Problems related to document feeding are end user recoverable if following the “User Check”
items. If the same problem occurs again, follow each procedure in the order of the number
described in the "Possible cause and Remedy".
6.4.1 NO FEEDING
User Check
Check if the document is inserted correctly to the depths of the ADF unit. (If the document
is inserted, the LCD indication is changed.)
Possible cause and Remedy
1. Document front actuator not operating smoothly or catching
Does document front actuator move smoothly?
No: Re-assemble document front actuator.
2. Foreign object around paper feed roller
Is there a foreign object around the paper feed roller?
Yes: Remove the foreign object.
3. Paper feed roller failure
Is the surface of the paper feed roller worn out?
Yes: Replace the separate roller shaft ASSY.
4. ADF sensor PCB
Is the problem solved by replacing the ADF sensor PCB?
Yes: Replace the ADF sensor PCB.
5. ADF motor failure
Is the problem solved by replacing the ADF motor?
Yes: Replace the ADF motor.
6. Drive frame ASSY failure
Is the problem solved by replacing the drive frame ASSY?
Yes: Replace the drive frame ASSY.
7. Main PCB failure
Is the problem solved after replacing the main PCB ASSY?
Yes: Replace the main PCB ASSY
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